Informational Pages
Caribbean Weather Waiver for Tropical Storm Ernesto
Effective 1:00pm CT (Central Time), August 5th, 2012, Sun Country Airlines will allow passengers who are confirmed to travel to/from Montego Bay, Jamaica on August 6, 2012 to rebook to another Sun Country flight one time with no additional charges, provided space is available within the same cabin as the original ticket. Tickets must be rebooked prior to scheduled departure no later than 11:59pm CT on August 6, 2012 and must be from the same departure city and to the same destination. Changes to departure city and/or destination are subject to the fare difference if the price of the new ticket is higher. Travel must begin by August 10, 2012. Tickets remain non-refundable. This waiver does not apply to any changes made prior to this effective time/date.
For those passengers who have booked air only reservations directly through Sun Country Airlines and would like to reschedule, please contact Sun Country Airlines Reservations Department at: 800-359-6786 (Toll-free) or 651-905-2737 (Minneapolis/St. Paul local) from 5am- midnight CT Monday - Sunday.
For those passengers who have booked a package directly through Sun Country Vacations and would like to reschedule, please contact Sun Country Vacations at: 877-411-1177 (Toll-free) or 651-905-2717 (Minneapolis/St. Paul Local) from 9:00am- 5:00pm CT Monday - Friday.
For passengers who have booked through a Travel Agency, please contact your Travel Agent.