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UFlex ChangeFee Protection Plan Terms & Conditions

Effective December 9, 2015, the UFlex Change Fee Protection Plan is no longer offered. However, if you purchased a UFlex Change Fee Protection Plan prior to December 9, 2015, you can change the time, date, destination, and even the name on your reservation without paying the $100 (domestic) or $150 (international) change fee. The terms and conditions for the UFlex Change Fee Protection Plan are listed below.

1. Product

  • The UFlex Change Fee Protection Plan was a product available from Sun Country Airlines and effective December 9, 2015, it is no longer offered. Passengers who purchased a UFlex Change Fee Protection Plan prior to December 9, 2015, can make up to 3 time, date, destination or name changes to their air only reservation without paying change fees. Passengers who have purchased a UFlex Change Fee Protection Plan are responsible for paying the difference between the fare in their original reservation and the fare available at the time of change.
  • A change is defined as one of the following events:
    • Changing the time, date and/or the destination of a reservation.
    • Changing a name on a reservation.
  • The UFlex Change Fee Protection Plan is not travel insurance. For information on Sun Country's Travel Insurance products, please click here.

2. Coverage

  • The UFlex Change Fee Protection Plan covers time, date, destination, and name changes.
  • Up to 3 change fees can be waived for UFlex Change Fee Protection Plan ticket holders. Additional changes will be subject to standard change fees.
  • A change is defined as one of the following events:
    • Changing the time, date and/or the destination of a reservation.
    • Changing a name on a reservation.
  • Fare difference is not covered by the UFlex Change Fee Protection Plan. Passengers who have purchased a UFlex Change Fee Protection Plan are responsible for paying the difference between the fare in their original reservation and the fare available at the time of change.
  • Passengers with a UFlex Change Fee Protection Plan must contact Sun Country Airlines more than 24 hours in advance of their scheduled departure to cancel and rebook their travel to a new date, time, destination or different traveler. Changes not made more than 24 hours in advance will be subject to established change fees.
  • The new time, date, destination or name must be known at time of change.
  • The UFlex Change Fee Protection Plan does not cover changes that result from a passenger not adhering to published Sun Country check-in requirements.

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