In the interest of public safety and a worry-free experience every time you fly Sun Country Airlines, we encourage you to familiarize yourself with this information.Airport security
In an effort to maintain the highest possible standards in safety and security, Sun Country Airlines supports the recent changes in security at U.S. airports. Here are some of the things you can expect to experience. Be prepared to witness and encounter more visible and frequent security checks throughout the airport, including screenings of passengers, checked and carry-on baggage as well as searches of aircraft cargo, passenger compartments, and equipment. There is also likely to be an increased number of uniformed law enforcement in the airport areas. Just prior to boarding, you may have identification and boarding passes checked again.Safety tips
- Be aware of suspicious activity including people acting strangely or out-of-place items
- Keep your carry-on bags, tickets and valuables with you at all times as they could be tampered with or stolen
- Do not carry anything for another person, especially someone you do not know
Customers 18 years and older must show valid federal or state government issued photo identification, (valid driver's license, valid passport, or a valid military identification card) at the ticket counter and as they go through TSA. Customers traveling internationally are required to show a valid passport and may need to present a visa, or any other required documentation depending on the destination. Passengers without proper identification will be denied boarding.Accompanying guests
Only passengers needing special assistance or unaccompanied minors can be accompanied beyond the security checkpoint. See a Sun Country ticket counter agent for a gate pass.Security checkpoints
All passengers must present proof of travel and a valid boarding pass in order to pass through security checkpoints. Ensure that you have:
- A boarding pass to pass through security checkpoints.
Passengers without a boarding pass will have to check in first at designated Sun Country ticket counters in the airport lobby and provide appropriate identification.Additional information
For the latest on airport security procedures, visit the Transportation Safety Administration web site.
TSA PreCheckWhat is TSA Pre✓?
TSA Pre✓ is an expedited screening program that allows pre-approved airline travelers to leave on their shoes, light outerwear and belt, keep their laptop in its case, and their 3-1-1 compliant liquids/gels bag in a carry-on in select screening lanes. TSA Pre✓ allows low-risk travelers to experience expedited, more efficient security screening at participating U.S. airport checkpoints.
TSA Pre✓ is 1 of 4 U.S. Department of Homeland Security (DHS) Trusted Traveler programs.
Learn more about these programs, reciprocal benefits and how to apply.
Those who are currently eligible for TSA Pre✓ include:
- Current members of Department of Homeland Security (DHS) Trusted Traveler programs, including Global Entry, NEXUS, and SENTRI, who have been provided a Known Traveler Number
- U.S. Armed Forces service members and Department of Defense civilian employees
- Travelers 12 years of age and younger traveling with a parent or guardian who is eligible for TSA Pre✓ Passengers who are randomly selected on a flight-by-flight basis
TSA continues to incorporate random and unpredictable security measures throughout the airport and no individual will be guaranteed expedited screening.What is a “Known Traveler Number”?
Participants in a trusted traveler program will have received a Known Traveler Number. Forces service members will provide their Department of Defense ID number as their Known Traveler Number. Be sure to provide this unique number when making an airline reservation. (Currently for Sun Country reservations, the Known Traveler Number can be entered at the time of booking when calling reservations, not for online bookings.) If the reservation was already made, or the Known Traveler Number was not entered at the time of booking, it can be added 1 of 3 ways:
- When checking in online
- When checking in at the airport kiosk
- By calling Sun Country Airlines Reservations toll-free at 1-800-359-6786 or 651-905-2737 in the Minneapolis/St. Paul area (daily, 5am – 12 midnight CST) or Sun Country Vacations Reservations toll-free at 1-877-411-1177 or 651-905-2717 in the Minneapolis/St. Paul area (Mon-Fri, 8am-8pm and Sat and Sun 8:30am-5pm).
Important Procedures Regarding Check-In for Sun Country Flights
Travelers flying on Sun Country Airlines to destinations in the U.S. now have the opportunity to receive TSA Pre✓ when utilizing a printed boarding pass from home via SunCountry.com, at an airport kiosk (where available), or at a Sun Country ticket counter. In order for travelers to be eligible for TSA Pre✓ expedited screening, a TSA Pre✓ indicator must be printed on the boarding pass, as shown below.
I’ve Got My TSA Pre✓ Eligible Boarding Pass. Now What?
If TSA Pre✓ is available at the TSA checkpoint, follow signs to enter the dedicated TSA Pre✓ lane. If TSA Pre✓ is unavailable, passengers should proceed to the standard security lane.What Happens if the Dedicated TSA Pre✓ Lane is Closed or Not Available?
TSA will offer some form of expedited screening to eligible passengers in the standard lane; customers may keep their shoes, belt and light outerwear on, but must remove their laptop and 3-1-1 compliant liquids and gels from their carry-on bag.At What Airports Does Sun Country Airlines Currently Offer TSA Pre✓ Service?
Sun Country stations that support TSA Pre✓ are:
|Anchorage||Los Angeles||San Diego|
|Boston||Miami||San Juan, Puerto Rico|
|Chicago (MDW)||Minneapolis/St. Paul (checkpoint 1)||San Francisco|
|Dallas/Ft. Worth||New York City (JFK)||Seattle|
|Lansing (beginning Jan 20)||Palm Springs||Washington, D.C.|
TSA Pre✓ may be available full-time or during peak-times at these participating airports. Please plan your travel accordingly as all TSA Pre✓lanes hours of operation are subject to change based on operational commitments and flight schedules.How Do I Apply for TSA Pre✓
You can apply online to any of the 4 DHS Trusted Traveler programs, including TSA Pre✓ and Global Entry. Learn more about each program and see which one may be right for you.What if I have additional questions regarding TSA Pre✓
Details about TSA Pre✓ are available on the TSA website.
Due to increased security measures, many common items are on the TSA's list of prohibited items for carry-on and/or checked baggage. To ensure your safety and the convenience of your fellow travels, please be sure to leave these items at home.
If you bring a prohibited item to the checkpoint you may be criminally and/or civilly prosecuted or at the least asked to rid yourself of the item. A TSA screener and/or law enforcement officer make determinations depending on the item and the circumstances. Please understand, bringing a prohibited item to a security checkpoint - even accidentally - is illegal.Recent changes
Effective August 4th, 2007, travelers are allowed to transport common lighters and breast milk thru the security checkpoint and onto their flight. Torch lighters will continue to be banned. Passengers can transport other liquids, gels, lotions or similar items thru the security checkpoint if the items are less then 3.4oz (100 ml) individually and they fit into a transparent 1 qt (1 liter) plastic bag. The contents must fit completely in the plastic bag and will be subjected to x-ray inspection separate from the passenger’s carry-on bag.
Passengers may also have the following items, but must declare them to TSA at the screening checkpoint if not contained in a clear or transparent resealable 1 quart (1 liter) plastic bag and/or are over 3.4oz. (100ml).
- Baby formula/milk (to include breast milk), juice, and baby food in containers if a baby or small child is traveling
- Medications (liquid, gel, and aerosol)
- Liquids (to include juice) or gels for diabetic or other medical needs
For a summary of these changes, visit the TSA web site.Official list
Common sense is your best guide for what to leave behind when your travel by air. Weapons of any kind, as well as everyday objects that can obviously be used as weapons are inappropriate items in your carry-on and checked baggage. Please check official government lists before taking the word of friends, family members, or others whom you know and trust to ensure you understand the most current restrictions.