Sun Country Airlines

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RESERVATIONS

For Sun Country Airlines flight reservations call Monday to Sunday, 5:00am-Midnight (Central Time):

  • 800-359-6786 (Toll-free)
  • 651-905-2737 (Minneapolis/St. Paul Local)
  • 800-924-6184 (International)

For Sun Country Vacations flight + hotel reservations, call Monday to Friday, 8:00am-6:00pm & Saturday 9:00am-1:00pm (Central Time). Closed on Sunday and major holidays.

  • 877-411-1177 (Toll-free)
  • 651-905-2717 (Minneapolis/St. Paul Local)
  • 800-924-6184 (International)

UFLY REWARDS

To speak to a Ufly Specialist, call Monday to Friday, 7:00am-8:00pm (Central Time).
Closed major holidays.

  • 855-263-Ufly (8359) (Toll-free)
  • 651-905-2778 (Minneapolis/St. Paul Local)

Written inquiries may be mailed to:

Sun Country Airlines
Attn: Ufly Rewards Headquarters
1300 Mendota Heights Road
Mendota Heights, MN 55120


FLIGHT INFORMATION

For current flight status information click here or call 800-800-6557, 24 hours a day, 7 days a week.


CUSTOMER SERVICE

All inquiries related to customer service must be made in writing and sent to the following address:

Sun Country Airlines Customer Service
1300 Mendota Heights Road
Mendota Heights, MN 55120

You can also send us your feedback or concerns by clicking here


GROUPS

Flight Only Groups (10 or more travelers)

  • 651-905-2711 (Minneapolis/St. Paul Local)
  • To request a flight only group quote click here
  • Monday to Friday, 9:00am-6:00pm (Central Time) - closed major holidays

Flight + Hotel Groups (20 or more travelers and 10 or more rooms)

  • 877-411-1177 (Toll-free)
  • 651-905-2717 (Minneapolis/St. Paul Local)
  • To request a flight + hotel group quote click here
  • Monday to Friday, 8:30am-5:00pm (Central Time) - closed major holidays

CHARTERS

Charter Sales (100 or more travelers)

  • 877-666-0671 (Toll-free)
  • 651-905-2728 (Minneapolis/St. Paul Local)
  • To request a charter quote click here
  • Monday to Friday, 9:00am-5:00pm (Central Time) - closed major holidays

CARGO

Cargo Sales
To make shipping arrangements or to learn more about services offered by Sun Country Cargo, please contact our Cargo Customer Service Center at:


CORPORATE OFFICE

MN Airlines LLC
d/b/a Sun Country Airlines
1300 Mendota Heights Road
Mendota Heights, MN 55120
651-681-3900

MEDIA & PRESS INQUIRIES
Please email CEO, John Fredericksen at John.Fredericksen@suncountry.com


BAGGAGE INFORMATION

For information on delayed or damaged baggage, call Monday to Sunday, 8:00am-1:00am (Central Time)

  • 612-970-3576 (Minneapolis/St. Paul Local)
  • 888-359-5586 (Toll-free)

INSURANCE

Flight only
For questions on travel insurance or to file a claim on an existing policy, please contact the Travel Guard Sun Country Insurance desk at 888-202-5928 (domestic) or 01-715-295-5452 (international) 24 hours a day, 7 days a week.

Flight + hotel packages
For questions on Sun Country Vacations UFlex Vacation Protection Plan, contact your travel agent (if you booked through a travel agent) or contact Sun Country Vacations at 877-411-1177 or click here for more information.


COMMUNITY CONTRIBUTIONS

As the Hometown Airline, Sun Country Airlines is committed to supporting the Twin Cities which is our hub and where the great majority of our employees reside.When submitting donation requests, please email Eric Curry, Vice President, Sales and Customer Experience, at Eric.Curry@suncountry.com. We ask that you please adhere to the following guidelines to facilitate the request process here.

Community Contribution requests may also be sent by mail to:
Community Contributions Committee
Eric Curry, Vice President, Sales and Customer Experience
Sun Country Airlines
1300 Mendota Heights Road
Mendota Heights, MN 55120


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