Travel Protection Plan For Flight & Hotel

Prior to Departure (Part A)

Offers the utmost in flexibility and allows the traveler to:

  • Cancel For Any Reason1 — and get a refund
  • Price Protection — pay the lowest price — and get a refund for the difference

Refunds are issued based on the Sun Country Travel Protection Plan purchased. Details of each plan are shown below.

Covers Travel Protection Choice Travel Protection Select
Cancel For Any Reason
Allows the insured to cancel their flight and hotel package for any reason up to two hours prior to departure1
The cost of the trip will be refunded in the form of a Sun Country voucher2 less the cost of Travel Protection The cost of flight and hotel package will be refunded in the original form of payment, less the cost of Travel Protection
Price Protection
Allows the traveler to receive a refund if the price of their exact trip goes down
The difference in price will be refunded in the form of a Sun Country voucher2 The difference in price will be refunded in the original form of payment


1 The right to cancel does not apply in the case of “no shows” or “no show” related cancels. “No shows” include passengers who arrive at the airport or at the gate too late to travel, or who fail to have the necessary travel documents, including passports, if applicable.

2Sun Country vouchers are valid for one year from the date of issuance and can only be applied to a future purchase. Vouchers are treated as a form of payment towards your new purchase. Vouchers are transferable to another individual. Vouchers are not redeemable for cash and they are non-refundable. If the trip was purchased through a travel agency, the voucher must be redeemed through the original travel agency.

While Traveling (Part B)

The Sun Country Travel Protection Plan offers coverage while traveling as follows:

Covers Examples
Dental or Medical Emergencies
Of the insured, traveling companions, or family members
  • 24-hour emergency medical and legal assistance
  • Replacement of medications that are lost, stolen, or spoiled
  • Transportation to and/or from hospital
  • Medical services and supplies, prescription drugs, and therapeutic services
  • Money transfer from insured’s funds or from family or friends
  • Transportation, lodging, and meals for one person to join the insured in destination, if they are traveling alone and are hospitalized more than seven days
  • Transportation home for the insured’s dependent children, if children are traveling with them and they are hospitalized  more than seven days or if death occurs
Trip Delay, Interruption, Or Cancellation
  • Transportation for the insured to join their trip due to missed connection
  • Theft of passport or visa, being called for jury duty, job loss or transfer, revocation of military leave, damage to home, etc.
  • Weather which causes Sun Country to stop service in origin or destination for at least 12 consecutive hours
  • The death, covered sickness or injury of the insured, a family member, a traveling companion, traveling companion’s family member, and/or a business partner
  • A delayed arrival due to the above, if it occurs within five days of scheduled departure
Lost, Stolen, Delayed, Or Damaged Luggage
  • Charges or interest incurred due to unauthorized use of credit cards
  • Fees to replace lost, stolen, or damaged passport or visa
Travel/Concierge Assistance Services
  • Restaurant and shopping recommendations and reservations
  • Sporting, theatre, and event ticketing
  • Golf course tee times


For full details, visit the


  Travel Protection Choice
(Voucher Option)
Travel Protection Select
(Original Form of Payment Option)
For Travel Within The U.S. 50 $49 per traveler $79 per traveler
For International Travel $99 per traveler $149 per traveler


If purchasing Travel Protection, all travelers on the booking must purchase Travel Protection.
To file a Part B claim, contact TripMate at 800-888-7292 or visit the

Part A: Prior to Departure benefits are provided by Sun Country. 

Part B: Traveling benefits are underwritten by Arch Insurance Company and administered by TripMate, Inc. For more information on the Certificate of Coverage and FAQ’s on the Sun Country Travel Protection plan, visit the

To cancel your booking, contact your travel agent (if you booked through a travel agent) or contact Sun Country Reservations.