Baggage or Lost & Found

To report lost or damaged baggage, please contact Baggage Services via email.

View more information about baggage and lost and found services.

Feedback/ Compliments/ Complaints

To submit feedback or to share your comments regarding Sun Country Airlines or travel you have already completed, please send them to the following address or complete the form below. Note, all inquiries related to customer service must be made in writing via one of these two options.

Sun Country Airlines Customer Service
1300 Corporate Center Curve
Eagan, MN 55121

If your concerns are time-sensitive or urgent in nature, or if you have a flight departing within 48 hours, please contact Sun Country Reservations at 651-905-2737, 6am-11pm (CT).