Notice of Limited Liability for Sun Country

Unless a higher value has been declared and additional charges paid, Sun Country's liability for any form of damages as a result of the disappearance of, damage to, or delay in delivery of a passenger's personal property, including luggage, properly checked to its custody, shall be limited to the fair market value of the personal property involved at the time of the loss or delay, but in no case involving wholly domestic travel shall such liability exceed $3,500.00 per passenger, except for mobility devices. For international travels, including the domestic portions, subject to the Warsaw Convention, the liability limit for delay, damage or loss is approximately $9.07 per pound ($20.00 per kg) for checked baggage and approximately $400.00 per passenger for unchecked baggage. Where the Montreal Convention applies, the liability of Sun Country Airlines for the delay, damage or loss to checked and unchecked baggage is limited to 1,131 Special Drawing Rights per passenger (approximately $1,750.00).

On domestic flights, Sun Country shall not be liable for loss of, damage to, or delay in delivery of high value, fragile, or perishable items, including but not limited to, the following: medication, money, jewelry, silverware, negotiable papers, securities, electronic/video/ photographic equipment, samples, heirlooms, antiques, artifacts, works of art, musical instruments, or other valuables included in the passenger's checked luggage, with or without the knowledge of Sun Country Airlines. Sun Country Airlines is not liable for any damage that occurs to infant/child car seats or strollers that are not properly packaged in a box and checked as baggage by the passenger at the ticket counter.

Packing Luggage for Vacation

Baggage Policies

Questions about baggage fees?

Review our baggage policies for information about getting the first bag free or save time with the convenience of paying for your checked baggage online.

 

Baggage on Carousel

Baggage Services

Making sure your property is handled properly is important to us. To make a report, contact our Baggage Services 

Sun Country Airlines Baggage Services
1300 Corporate Center Curve | Eagan, MN 55121

888-359-5586 | baggageservices@suncountry.com