Ticket counters are not open for in-person check-in and baggage check until two hours prior to departure at designated Sun Country locations. Passengers should arrive at the airport with proper identification and allow ample time for check-in requirements and security processing.
On the day of travel, all passengers must be checked in either at the airport ticket counter or online and be available for passenger boarding at the departure gate at least 30 minutes (domestic flights) or 60 minutes (international flights) prior to scheduled departure. Failure to do so will subject the reservation(s) to cancellation.
Things to remember:
- All Sun Country ticket locations will be closed for check-in 45 minutes (U.S. airports) and one hour (international airports), prior to the scheduled departure time.
- Passengers must be onboard the plane at least 10 minutes prior to scheduled departure. Passengers who are not on time may be denied travel on the flight and change/cancel fees may apply.
- For domestic travel within the United States, customers over the age of 18 years must show a valid federal or state government-issued photo identification (valid driver's license, valid passport, or a valid military identification card) at the ticket counter and at the security checkpoint.
- All adults, minors, and infants traveling internationally via air to and from the U.S. and Canada must have a valid passport.