If you or someone you are traveling with requires special assistance, equipment, or considerations Sun Country Airlines wants to make your experience as convenient and smooth as possible. Sun Country strives to provide the best possible service to all of our passengers, including those with special needs, and complies with all non-discrimination policies from the Department of Transportation.
Sun Country Airlines recognizes that some passengers are allergic to peanuts and other tree nuts. Sun Country may serve products containing peanuts and peanut products. Additionally, we may serve other nut products (such as walnuts on salads). There may be trace elements of unspecified nut ingredients, including peanut oils, in meals and snacks.
We do not have in place procedures that allow our flight crews not to serve these foods upon request of a passenger. We do not provide “buffer zones”. Our planes are cleaned regularly, but these cleanings are not designed to ensure the removal of nut allergens, nor are our air filtration systems designed to remove nut allergens. Additionally, other passengers may bring peanuts or tree nuts onboard.
Therefore, we cannot guarantee passengers will not be exposed to peanuts or other tree nuts during flight, and we strongly encourage passengers to take all necessary precautions to prepare for the possibility of exposure.