Online Booking Limitations
Reservations for the following passenger types will need to be made by calling Reservations:
- Unaccompanied minors — children 5-12 years of age traveling within the U.S. or to/from San Juan, Puerto Rico, without an adult who is 18 years of age or older. Learn more about travel for unaccompanied minors.
- Bookings with four or more children who are 12 years of age or under and are on the same reservation, traveling with or without an adult 18 years of age older.
- Learn more about traveling with kids.
- Vacation package bookings when more than one hotel room is needed.
- Vacation package bookings that have more passengers than one hotel room can accommodate (occupancy levels vary by hotel and room type; most hotel rooms can accommodate up to four people).
Please also call Reservations if you need to make a change to an existing reservation.
For more help and answers to commonly asked questions, visit our FAQs page.