Panama Jack Resorts – Cancun

Rating: 4 of 5

ai

beach

gym

pool

spa

wifi

  • Overview
  • Room Types

Hotel details

Set in a prime location, facing the bright blue waters of the Mexican Caribbean and steps away from Cancun’s popular shopping, entertainment, and nightlife, the all-suite and all-inclusive Panama Jack Resorts — Cancun is the perfect place for families and friends to enjoy fun in the sun. For families, there are suites that accommodate families of five; a supervised Camp Jack for kids; the Camp Jack Splash Water Park with waterslides; and the T-Zone Club, with activities and video games for teens. While the kids are having the time of their lives, the adults can kick back at the pool, on the beach, working out at the fitness center, or with a relaxing treatment at the world-class spa. And everyone will delight in the 24-hour self-serve snacks and beverages.

Location: Cancun - Beach

Blvd. Kukulcan KM 11.5  
Cancun, QR 77500
Mexico

Property Information 
Year Built: 1970
Last Renovated/Renovations: 2018
Accessible rooms: 2
Floors: 6
Total rooms: 487

Airport — Cancun International Airport (CUN): 14 miles

Amenities

Hotel Amenities

  • 24-hour front desk
  • All-inclusive meal plan
  • ATM / Cash machine†
  • Babysitting†
  • Bell staff / porter
  • Business services†
  • Concierge desk
  • Elevators
  • Fitness center
  • Free parking
  • Game room
  • Housekeeping - daily
  • Internet services
  • Lounges / bars
  • Luggage service
  • Non-smoking rooms available
  • Restaurant
  • Room service - limited hours
  • Shops and commercial services†
  • Wakeup service

† Fees may apply

All-Inclusive Amenities

This all-inclusive program includes the following amenities:

  • Breakfast, lunch and dinner, a la carte, buffet style and show cooking (lobster is available at a surcharge)
  • Domestic and selected international drinks
  • 24-hour All-Inclusive Club with self-serve snacks, bar, and games
  • In-suite minibar stocked with soft drinks, beer and water
  • Room service from 7am – 11pm
  • Non-motorized water sports (provided in a marina nearby), including kayaks and snorkeling equipment (transportation not included)
  • Use of fully equipped Life Fitness® Center and spinning program
  • Wireless Internet in all resort areas
  • Waiter service around pools, beach, and beach sundeck
  • Daily social activities
  • Camp Jack Kids Club for children, Camp Jack Splash waterpark, mini golf, and the T-Zone for teens
  • Nightly live entertainment plus theme parties and shows
  • Introductory SCUBA lesson in the pool
  • Use of paddle tennis court
  • Unlimited use of squash court
  • Complimentary access to SPAreal with sauna, steam bath and outdoor hot tub
  • Exchange privileges at Panama Jack Resorts — Playa del Carmen (transportation not included)

Dining

Onsite Dining

Ventanas
Enjoy a combination of a la carte, buffet, and show cooking. Open for breakfast, lunch, and dinner.

Deck 74
Buffet beachfront restaurant open for breakfast, lunch, and dinner.

Viaggio
Italian cuisine served a la carte for dinner.

Casa de Rosa
A la carte Mexican specialties for dinner. Reservations are required.
Attire — Long pants required for men

At Sunset
Casual all day a la carte dining. Open for lunch and dinner with kid’s shows 3 days a week.

Las Olas
Beach and snack bar.

Various Lounges/Bars

All-Inclusive Bar — Refreshments available 24 hours a day.
Deck 47
Jack's Landing — Ocean and lagoon views with nightly live music.
Maria's Bar
Show Bar — Open during show times.
Las Olas Bar — Relax with a refreshing cocktail on the deck with swings, hammocks, lounge chairs, and double beach beds

Activities

Onsite Recreation

  • Beach
  • Bike rental†
  • Billiards
  • Children's program — Camp Jack for children ages 4-12, open from 9am - 8pm and Camp Jack Splash water park, open from 9am - 6pm
  • Fitness center — Fully equipped Life Fitness Center featuring aerobics and yoga classes
  • Hot tub
  • Live Entertainment — Nightly live entertainment plus theme parties
  • Motorized Water Sports†

† Fees may apply

Onsite Recreation, Cont.

  • Non-Motorized Water Sports
  • Pool — 2 freshwater swimming pools
  • Sauna† — Located within the spa
  • Shopping† — Real Bazar offering toiletries, tobacco, boutique, and gifts
  • Spa† — SPAreal with sauna, steam bath, and outdoor whirlpool
  • Squash court
  • Teen programs — T-Zone hangout and video games for teens, ages 13-17, open from 11am - 11pm. 
  • Tennis court — Unlimited tennis included; day and night tennis available

Offsite Attraction

  • Coco Bongo Nightclub: 1 mile

Policies

Hotel Policies

  • Check In — 3:00 PM
  • Check Out — 12:00 PM
  • Minimum Check-In Age — 18

General Policies

  • Hotel Deposit — A credit card and photo ID are required upon check-in for incidentals.
  • Hotel Taxes — Room taxes are included in the price.
  • Internet — Complimentary WiFi in resort areas  and in suites
  • Service Charges — Maid and bellman service charges are included in the price.
  • Spring Break — Student groups on spring break are not allowed. Any guests causing a disturbance will be removed from the hotel at their own expense.

Kids Stay Free Policy
A maximum of 2 children, ages 0-3, stay free when sharing room with a minimum of 2 adults and using existing bedding.  

Pet Policy — Pets not allowed

Hotel information is as accurate as possible and we aim to keep all information up to date. We are not responsible for any inaccuracies that may occur due to hotels making changes to their property or policies without our knowledge.

Panama Jack Resorts – Cancun Room Types

Standard

Standard

All-Inclusive

Beautifully decorated in warm colors. Features a private balcony or terrace, sitting area with sofa bed, and minibar stocked with water, soft drinks, and beer. 387 square feet.

View — Restricted
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Housekeeping Service
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Sitting area
  • Sofa bed
  • Telephone
  • Wireless internet connection

† Fees may apply

Junior Suite

Junior Suite

All-Inclusive

Beautifully decorated in warm colors. Features a private balcony or terrace, sitting area with sofa bed, and minibar stocked with water, soft drinks, and beer. 387 square feet.

View — Lagoon or garden
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Housekeeping Service
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Sitting area
  • Sofa bed
  • Telephone
  • Wireless internet connection

† Fees may apply

Junior Suite Ocean View

Junior Suite Ocean View

All-Inclusive

Beautifully decorated in warm colors and with great ocean views. Features a sitting area with chaise lounge/sofa bed, convenient domestic liquor cabinet, and large furnished balcony or terrace. Also includes 50% discount on golf with a miniumum 3-night stay. 387 square feet.

View — Ocean
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Housekeeping Service
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Sitting area
  • Sofa bed
  • Telephone
  • Wireless internet connection

† Fees may apply

Family Junior Suite

Family Junior Suite

All-Inclusive

Beautifully decorated in warm colors. Features a large private terrace with hammock, sitting area, bunk bed with trundle bed, direct access to Camp Jack, and minibar stocked with water, soft drinks, and beer. Also includes 50% discount on golf with a minimum 3-night stay. 387 square feet.

View — Lagoon or garden
Bedding — 1 king and bunk bed with trundle bed
Occupancy — 2 adults, 3 children / 5 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Family oversized room
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Housekeeping Service
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • Wireless internet connection

† Fees may apply

Junior Suite Oceanfront

Junior Suite Oceanfront

All-Inclusive

Beautifully decorated in warm colors with a superior oceanfront location. Features a sitting area with chaise lounge/sofa bed, convenient international brands liquor cabinet, and large furnished balcony or terrace. Includes 15% off spa treatments and 50% discount on golf with a miniumum 3-night stay. 376 square feet.

View — Oceanfront
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Housekeeping Service
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Sitting area
  • Sofa bed
  • Telephone
  • Wireless internet connection

† Fees may apply

Premium Junior Suite

Premium Junior Suite

All-Inclusive

Beautifully decorated in warm colors. Features a sitting area with chaise lounge/sofa bed, premium liquor cabinet and snacks, gourmet coffee system, Bose® sound system with loaded iPod, and large furnished balcony or terrace. 387 square feet. Also included are all the benefits of being on the Club VIP floor, including:

  • Access to The Royal Playa del Carmen for dinner at select restaurants (one visit per stay with reservations, 18+ years)
     
  • 24-Hour VIP Lounge access. Located on the 6th floor, this lounge features premium imported spirits, snacks, and games
     

View — Lagoon, garden or partial ocean
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • CD player
  • Ceiling fan
  • Coffee / Tea maker
  • DVD player
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Housekeeping Service
  • Luxury linen type
  • Marble bathroom
  • Minibar
  • Safe
  • Shower only
  • Sitting area
  • Slippers
  • Sofa bed
  • Telephone
  • Turn down service
  • Wireless internet connection

† Fees may apply

Junior Suite Beachfront Walk-Out

Junior Suite Beachfront Walk-Out

All-Inclusive

Beautifully decorated in warm colors and offers direct access from the terrace to the beach and a designated beach cabana. Features a sitting area with chaise lounge/sofa bed, premium liquor cabinet and snacks, gourmet coffee system, Bose® sound system with loaded iPod, and large furnished balcony or terrace. 323 square feet. Also included are all the benefits of being on the Club VIP floor, including:

  • Access to The Royal Playa del Carmen for dinner at select restaurants (one visit per stay with reservations, 18+ years)
  • Direct beach access — Terrace features direct access to the beach with lounge chairs
  • Exclusive Beach Cabana — Designated private beach cabana

View — Oceanfront
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • CD player
  • Ceiling fan
  • Coffee / Tea maker
  • DVD player
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Housekeeping Service
  • Luxury linen type
  • Marble bathroom
  • Minibar
  • Safe
  • Shower only
  • Sitting area
  • Slippers
  • Sofa bed
  • Telephone
  • Turn down service
  • Wireless internet connection

† Fees may apply

Master One-Bedroom Suite

Master One-Bedroom Suite

All-Inclusive

Beautifully decorated in warm colors with a sitting area and separate living/dining area with chaise lounge/sofa bed. Features premium liquor cabinet and snacks, gourmet coffee system, Bose® sound system with loaded iPod, and large furnished balcony or terrace. 645 square feet. Also included are all the benefits of being on the Club VIP floor, including:

  • Access to The Royal Playa del Carmen for dinner at select restaurants (one visit per stay with reservations, 18+ years)
  • Premium bathroom amenities
     

View — Lagoon or garden
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • CD player
  • Ceiling fan
  • Coffee / Tea maker
  • DVD player
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Housekeeping Service
  • Luxury linen type
  • Marble bathroom
  • Minibar
  • Safe
  • Separate living and sleeping area
  • Shower only
  • Slippers
  • Sofa bed
  • Telephone
  • Turn down service
  • Wireless internet connection

† Fees may apply

Master One-Bedroom Suite Ocean View

Master One-Bedroom Suite Ocean View

All-Inclusive

Beautifully decorated in warm colors with a sitting area, separate living/dining area with chaise lounge/sofa bed, and in-room whirlpool for two. Suite features premium liquor cabinet and snacks, gourmet coffee system, Bose® sound system, and large furnished balcony or terrace. 645 square feet. Also included are all the benefits of being on the Club VIP floor, including:

  • Access to The Royal Playa del Carmen for dinner at select restaurants (one visit per stay with reservations, 18+ years)
  • 24-Hour VIP Lounge access — Located on the 6th floor, this lounge features premium imported spirits, snacks, and games
  • Pillow menu and nightly turndown
  • Double hot tub

View — Ocean
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • CD player
  • Ceiling fan
  • Coffee / Tea maker
  • DVD player
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Housekeeping Service
  • Luxury linen type
  • Marble bathroom
  • Minibar
  • Safe
  • Separate living and sleeping area
  • Shower only
  • Slippers
  • Sofa bed
  • Telephone
  • Turn down service
  • Wireless internet connection

† Fees may apply

Master One-Bedroom Suite Oceanfront

Master One-Bedroom Suite Oceanfront

All-Inclusive

Beautifully decorated in warm colors with a sitting area, separate living/dining area with chaise lounge/sofa bed, and in-room whirlpool for two. Suite features premium liquor cabinet and snacks, gourmet coffee system, Bose® sound system with loaded iPod, and large furnished balcony or terrace. 645 square feet. Also included are all the benefits of being on the Club VIP floor, including:

  • Access to The Royal Playa del Carmen for dinner at select restaurants (one visit per stay with reservations, 18+ years)
  • 24-Hour VIP Lounge access — Located on the 6th floor, this lounge features premium imported spirits, snacks, and games
  • Pillow menu and nightly turndown
  • Double hot tub

View — Oceanfront
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • CD player
  • Ceiling fan
  • Coffee / Tea maker
  • DVD player
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Housekeeping Service
  • Luxury linen type
  • Marble bathroom
  • Minibar
  • Safe
  • Separate living and sleeping area
  • Shower
  • Slippers
  • Sofa bed
  • Telephone
  • Turn down service
  • Wireless internet connection

† Fees may apply

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