Sunscape Star Cancun

Rating: 3.5 of 5

ai

beach

gym

pool

spa

wifi

  • Overview
  • Room Types

Hotel details

Located on the beach just 30 minutes north of Cancun, the Sunscape Star Cancun offers Unlimited Fun® for kids, teens, and adults. Everyone will love the four pools, plus the surf pool and numerous watersports. Kids have their own club, as do teens, and adults will enjoy the spa, adults-only rooftop pool, and the fully equipped spa. In addition, there is 24-hour room service, tons of live entertainment, nine different restaurants, ocean views from every spacious guest room, and complimentary WiFi throughout the resort. It all adds up to Unlimited Fun!

Location: Playa Mujeres

Lote I-03, Manzana 12, Supermanzana 84 
Cancun, Quintana Roo, 77520
Mexico

Property Information 
Year Built: 2018
Floors: 15
Total rooms: 418

Airport — Cancun International Airport (CUN): 13 miles

Amenities

Hotel Amenities

  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • All-Inclusive meal plan
  • Babysitting†
  • Bell staff / porter
  • Boutiques / stores†
  • Children programs
  • Concierge desk
  • Currency exchange†
  • Disco
  • Elevators
  • Fitness center
  • Housekeeping - daily
  • Laundry / valet†
  • Live entertainment
  • Lounges / bars
  • Luggage service
  • Meeting rooms
  • Non-smoking rooms available
  • Pool
  • Restaurants
  • Spa†
  • Tour / sightseeing deck†
  • Wireless internet

† Fees may apply 

All-Inclusive Amenities 
This all-inclusive program includes the following amenities:

  • 24-hour access to food and beverage options with no reservations required (except Teppanyaki tables and Un-Wined)
  • In-room minibar stocked with soft drinks, juice, water, and beer
  • Daily land and watersports
  • Live music and entertainment
  • Explorer's Club for children 3-12 years of age
  • Teen Club for teens 13-17 years of age
  • Non-motorized watersports
  • Use of fitness center
  • No wristbands required
  • All taxes and gratuities

Dining

Onsite Dining

Blue Water Grill
A la carte fusion restaurant. Open for lunch for Sun Club guests and for dinner to all guests.  Adults only. 
Attire — Lunch: Long shorts or capris, No sleeveless shirts for men, women must wear a swimsuit cover-up. Dinner: No sleeveless shirts or flip flops. Long pants and collared shirts with sleeves for men.

Cayenne
A la carte Mexican restaurant. Open for dinner. 
Attire — No sleeveless shirts or flip flops. Long pants and collared shirts with sleeves for men.

Chopsticks
A la carte restaurant specializing in Pan-Asian cuisine with Teppanyaki tables. Open for dinner. Reservations required for Teppanyaki tables.  
Attire — Long shorts or capris, No sleeveless shirts for men, women must wear a swimsuit cover-up.

Coco Cafe
Premium coffee and snacks. Open 24 hours.
Attire — Long shorts or capris, No sleeveless shirts for men, women must wear a swimsuit cover-up.

Da Mario
A la carte, traditional Italian cuisine and wood-fired pizzas. 
Attire — No sleeveless shirts or flip flops. Long pants and collared shirts with sleeves for men.

Star Plaza
Self-service international bites and snacks. Open for lunch and afternoon snacks.  
Attire — Long shorts or capris, No sleeveless shirts for men, women must wear a swimsuit cover-up.

Sunny Side Grill
Burgers and other grilled items and snacks. Open for lunch. 
Attire — Long shorts or capris, No sleeveless shirts for men, women must wear a swimsuit cover-up.

Un-Wined†
Private wine cellar dining experience within Da Mario. Open for dinner. Reservations required and an additional charge applies.  
Attire — No sleeveless shirts or flip flops. Long pants and collared shirts with sleeves for men.

Windows
Buffet restaurant offering international specialty items and classics. Open for breakfast, lunch, and dinner.  
Attire — Long shorts or capris, No sleeveless shirts for men, women must wear a swimsuit cover-up.

Various Lounges/Bars

Sea Breeze — Lobby bar, open 10am - 1am.
Sharky's — Open 10am - 6pm.
Starlight — Sports bar 6pm - 11pm and disco (adults only) 11pm - 1am.
Tortuga — Beach bar, open 10am - 7pm
Twinkle — Rooftop bar for Sun Club guests only. Open 9am - 5pm.
Veranda — Lounge bar, open 10am - 1am

Activities

Onsite Recreation

  • Beach
  • Children's program — For children 3-12 years of age with supervised activities and games. 
  • Fitness center — Fully equipped with exercise equipement and free weights. 
  • Non-motorized watersports — kayaks, Hobie cats, snorkeling and more
  • Pool — 4 pools, including an adults-only pool, splash pool for kids, and surf pool for stationary wave surfing
  • Scuba diving† — Introductory lessons in the pool
  • Sightseeing / tour desk†
  • Spa† — Offering a full menu of spa services and body treatments
  • Table tennis
  • Teen club — For teens 13-17 years of age with social events, video games, and table games
  • Water activities

† Fees may apply

Offsite Recreation

  • Golf† — An 18-hole, Tom Weiskopf-design course is only 2 miles away

Offsite Attraction

  • Marina Town Center Puerto Cancun Mall: 1/3 mile
  • Coco Bongo: 7 miles
  • Isla Mujeres: 9 miles by ferry

Policies

Hotel Policies

  • Check In — 3:00pm
  • Check Out — 12:00pm
  • Minimum Check-In Age — 18

General Policies

  • Hotel Deposit — A credit card and photo ID are required upon check-in for incidentals.
  • Hotel Taxes — Room taxes are included in the price.
  • Internet — Complimentary WiFi throughout resort.
  • Service Charges — Maid and bellman service charges are included in the price.
  • Spring Break — Student groups on spring break are not allowed. Any guests causing a disturbance will be removed from the hotel at their own expense.

Kids Stay Free Policy
Children 2 years of age and under stay free when using existing bedding and sharing room with at least one adult. Children 3-12 years of age pay child rate.

Pet Policy — Pets are not allowed.

Hotel information is as accurate as possible and we aim to keep all information up to date. We are not responsible for any inaccuracies that may occur due to hotels making changes to their property or policies without our knowledge.

Sunscape Star Cancun Room Types

Deluxe Ocean View King

Deluxe Ocean View King

All-Inclusive

Elegant and contemporary room decorated in shades of cream, sand, and taupe. 478 square feet.

View — Ocean
Bedding — 1 king 
Occupancy — 2 adults, 1 child / 2 total

Room Amenities

  • Air conditioning with individual control
  • Alarm clock
  • Balcony / terrace
  • Ceiling fan
  • Coffee / tea maker
  • Hair dryer
  • High-def, flat-screen TV 32 inches or larger
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate laptop
  • Shower only
  • Wireless internet

† Fees may apply

Deluxe Ocean View Two Doubles

Deluxe Ocean View Two Doubles

All-Inclusive

Elegant and contemporary room decorated in shades of cream, sand, and taupe. 478 square feet.

View — Ocean
Bedding — 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning with individual control
  • Alarm clock
  • Balcony / terrace
  • Ceiling fan
  • Coffee / tea maker
  • Hair dryer
  • High-def, flat-screen TV 32 inches or larger
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate laptop
  • Shower only
  • Wireless internet

† Fees may apply

Deluxe Ocean View Plunge Pool King

Deluxe Ocean View Plunge Pool King

All-Inclusive

Elegant and contemporary room decorated in shades of cream, sand, and taupe. The balcony has a plunge pool. 548 square feet.

View — Ocean
Bedding — 1 king 
Occupancy — 2 adults, 1 child / 2 total

Room Amenities

  • Air conditioning with individual control
  • Alarm clock
  • Balcony / terrace
  • Ceiling fan
  • Coffee / tea maker
  • Hair dryer
  • High-def, flat-screen TV 32 inches or larger
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate laptop
  • Shower only
  • Wireless internet

† Fees may apply

Deluxe Ocean View Plunge Pool Two Doubles

Deluxe Ocean View Plunge Pool Two Doubles

All-Inclusive

Elegant and contemporary room decorated in shades of cream, sand, and taupe. The balcony has a plunge pool. 548 square feet.

View — Ocean
Bedding — 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning with individual control
  • Alarm clock
  • Balcony / terrace
  • Ceiling fan
  • Coffee / tea maker
  • Hair dryer
  • High-def, flat-screen TV 32 inches or larger
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate laptop
  • Shower only
  • Wireless internet

† Fees may apply

Family Connecting Suite

Family Connecting Suite

All-Inclusive

Elegant and contemporary suite decorated in shades of cream, sand, and taupe. The Family Connecting Suite features two connecting Deluxe Ocean View rooms — one with one king bed and one with two doubles. 956 square feet.

View — Ocean
Bedding — 1 king and 2 doubles
Occupancy — 4 adults, 5 children / 6 total

Room Amenities

  • Air conditioning with individual control
  • Alarm clock
  • Balcony / terrace
  • Ceiling fan
  • Coffee / tea maker
  • Hair dryer
  • High-def, flat-screen TV 32 inches or larger
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate laptop
  • Shower only
  • Wireless internet

† Fees may apply

Sun Club Deluxe Ocean View King

Sun Club Deluxe Ocean View King

All-Inclusive

Elegant and contemporary room decorated in shades of cream, sand, and taupe. 478 square feet. Guests also receive all the benefits of the Sun Club, including: 

  • Personalized check-in and check-out
  • Upgraded minibar
  • Bathrobes and slippers
  • Access to a private lounge with daily continental breakfast, afternoon snacks and desserts, and upgraded liquor
  • Exclusive access to the Bluewater Grill for lunch
  • Complimentary 24-hour room service 
  • Exclusive daytime access to adults-only rooftop pool 
  • Complimentary access to the hydrotherapy spa area once per stay

View — Ocean
Bedding — 1 king
Occupancy — 2 adults, 1 child / 2 total

Room Amenities

  • Air conditioning with individual control
  • Alarm clock
  • Balcony / terrace
  • Ceiling fan
  • Coffee / tea maker
  • Hair dryer
  • High-def, flat-screen TV 32 inches or larger
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate laptop
  • Shower only
  • Wireless internet

† Fees may apply

Sun Club Deluxe Ocean View Two Doubles

Sun Club Deluxe Ocean View Two Doubles

All-Inclusive

Elegant and contemporary room decorated in shades of cream, sand, and taupe. 478 square feet. Guests also receive all the benefits of the Sun Club, including: 

  • Personalized check-in and check-out
  • Upgraded minibar
  • Bathrobes and slippers
  • Access to a private lounge with daily continental breakfast, afternoon snacks and desserts, and upgraded liquor
  • Exclusive access to the Bluewater Grill for lunch
  • Complimentary 24-hour room service 
  • Exclusive daytime access to adults-only rooftop pool 
  • Complimentary access to the hydrotherapy spa area once per stay

View — Ocean
Bedding — 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning with individual control
  • Alarm clock
  • Balcony / terrace
  • Ceiling fan
  • Coffee / tea maker
  • Hair dryer
  • High-def, flat-screen TV 32 inches or larger
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate laptop
  • Shower only
  • Wireless internet

† Fees may apply

Sun Club Deluxe Ocean View Plunge Pool King

Sun Club Deluxe Ocean View Plunge Pool King

All-Inclusive

Elegant and contemporary room decorated in shades of cream, sand, and taupe. The balcony has a plunge pool. 548 square feet. Guests also receive all the benefits of the Sun Club, including: 

  • Personalized check-in and check-out
  • Upgraded minibar
  • Bathrobes and slippers
  • Access to a private lounge with daily continental breakfast, afternoon snacks and desserts, and upgraded liquor
  • Exclusive access to the Bluewater Grill for lunch
  • Complimentary 24-hour room service 
  • Exclusive daytime access to adults-only rooftop pool 
  • Complimentary access to the hydrotherapy spa area once per stay

View — Ocean
Bedding — 1 king
Occupancy — 2 adults, 1 child / 2 total

Room Amenities

  • Air conditioning with individual control
  • Alarm clock
  • Balcony / terrace
  • Ceiling fan
  • Coffee / tea maker
  • Hair dryer
  • High-def, flat-screen TV 32 inches or larger
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate laptop
  • Shower only
  • Wireless internet

† Fees may apply

Sun Club Deluxe Ocean View Plunge Pool Two Doubles

Sun Club Deluxe Ocean View Plunge Pool Two Doubles

All-Inclusive

Elegant and contemporary room decorated in shades of cream, sand, and taupe. The balcony has a plunge pool. 548 square feet. Guests also receive all the benefits of the Sun Club, including: 

  • Personalized check-in and check-out
  • Upgraded minibar
  • Bathrobes and slippers
  • Access to a private lounge with daily continental breakfast, afternoon snacks and desserts, and upgraded liquor
  • Exclusive access to the Bluewater Grill for lunch
  • Complimentary 24-hour room service 
  • Exclusive daytime access to adults-only rooftop pool 
  • Complimentary access to the hydrotherapy spa area once per stay

View — Ocean
Bedding — 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning with individual control
  • Alarm clock
  • Balcony / terrace
  • Ceiling fan
  • Coffee / tea maker
  • Hair dryer
  • High-def, flat-screen TV 32 inches or larger
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate laptop
  • Shower only
  • Wireless internet

† Fees may apply

Sun Club Corner Suite

Sun Club Corner Suite

All-Inclusive

Elegant and contemporary suite decorated in shades of cream, sand, and taupe. This oversized suite features a large bedroom and separate living room. 817 square feet. Guests also receive all the benefits of the Sun Club, including: 

  • Personalized check-in and check-out
  • Upgraded minibar
  • Bathrobes and slippers
  • Access to a private lounge with daily continental breakfast, afternoon snacks and desserts, and upgraded liquor
  • Exclusive access to the Bluewater Grill for lunch
  • Complimentary 24-hour room service 
  • Exclusive daytime access to adults-only rooftop pool 
  • Complimentary access to the hydrotherapy spa area once per stay

View — Ocean
Bedding — 1 king
Occupancy — 2 adults / 2 total

Room Amenities

  • Air conditioning with individual control
  • Alarm clock
  • Balcony / terrace
  • Ceiling fan
  • Coffee / tea maker
  • Hair dryer
  • High-def, flat-screen TV 32 inches or larger
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate laptop
  • Separate living and sleeping area
  • Shower only
  • Wireless internet

† Fees may apply

Sun Club Family Connecting Suite

Sun Club Family Connecting Suite

All-Inclusive

Elegant and contemporary suite decorated in shades of cream, sand, and taupe. The Family Connecting Suite features two connecting Deluxe Ocean View rooms — one with one king bed and one with two doubles. 956 square feet. Guests also receive all the benefits of the Sun Club, including: 

  • Personalized check-in and check-out
  • Upgraded minibar
  • Bathrobes and slippers
  • Access to a private lounge with daily continental breakfast, afternoon snacks and desserts, and upgraded liquor
  • Exclusive access to the Bluewater Grill for lunch
  • Complimentary 24-hour room service 
  • Exclusive daytime access to adults-only rooftop pool 
  • Complimentary access to the hydrotherapy spa area once per stay

View — Ocean
Bedding — 1 king and 2 doubles
Occupancy — 4 adults, 5 children / 6 total

Room Amenities

  • Air conditioning with individual control
  • Alarm clock
  • Balcony / terrace
  • Ceiling fan
  • Coffee / tea maker
  • Hair dryer
  • High-def, flat-screen TV 32 inches or larger
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate laptop
  • Shower only
  • Wireless internet

† Fees may apply

Sun Club Honeymoon Suite Ocean View

Sun Club Honeymoon Suite Ocean View

All-Inclusive

Elegant and contemporary suite decorated in shades of cream, sand, and taupe. 727 square feet. Guests also receive all the benefits of the Sun Club, including: 

  • Personalized check-in and check-out
  • Upgraded minibar
  • Bathrobes and slippers
  • Access to a private lounge with daily continental breakfast, afternoon snacks and desserts, and upgraded liquor
  • Exclusive access to the Bluewater Grill for lunch
  • Complimentary 24-hour room service 
  • Exclusive daytime access to adults-only rooftop pool 
  • Complimentary access to the hydrotherapy spa area once per stay

View — Ocean
Bedding — 1 king
Occupancy — 2 adults / 2 total

Room Amenities

  • Air conditioning with individual control
  • Alarm clock
  • Balcony / terrace
  • Ceiling fan
  • Coffee / tea maker
  • Hair dryer
  • High-def, flat-screen TV 32 inches or larger
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate laptop
  • Shower only
  • Wireless internet

† Fees may apply

Sun Club Master Suite Oceanfront

Sun Club Master Suite Oceanfront

All-Inclusive

Elegant and contemporary suite decorated in shades of cream, sand, and taupe. This oversized suite features a large bedroom and separate living room. 1529 square feet. Guests also receive all the benefits of the Sun Club, including: 

  • Personalized check-in and check-out
  • Upgraded minibar
  • Bathrobes and slippers
  • Access to a private lounge with daily continental breakfast, afternoon snacks and desserts, and upgraded liquor
  • Exclusive access to the Bluewater Grill for lunch
  • Complimentary 24-hour room service 
  • Exclusive daytime access to adults-only rooftop pool 
  • Complimentary access to the hydrotherapy spa area once per stay

View — Oceanfront
Bedding — 1 king
Occupancy — 2 adults / 2 total

Room Amenities

  • Air conditioning with individual control
  • Alarm clock
  • Balcony / terrace
  • Ceiling fan
  • Coffee / tea maker
  • Hair dryer
  • High-def, flat-screen TV 32 inches or larger
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate laptop
  • Separate living and sleeping area
  • Shower only
  • Wireless internet

† Fees may apply

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