Paradisus Cancun

Rating: 4.5 of 5

ai

beach

gym

pool

wifi

spa

  • Overview
  • Room Types

Hotel details

The all-inclusive Paradisus Cancun stretches out along a soft sand beach, and is comprised of 5 stylized and interconnected pyramids with a 9-story atrium/tropical oasis in its center. Fronting the stunning resort are 4 lagoon-inspired pools, providing sun worshipers a perfect spot in the sun all day. Elsewhere, within the resort, are a wide variety of restaurants offering cuisines from around the world, numerous bars and lounges for daytime relaxation and all-night fun, a fully equipped fitness center and world-class spa, and complimentary WiFi in each of the 676 rooms.

Location: Cancun - Beach

Boulevard Kukulcan No. 16.5  
Cancun, QR 77500
MEXICO

Property Information 
Year Built: 1988
Last Renovation: 2012
Floors: 8
Total rooms: 676

Airport — Cancún International Airport - CUN: 10 miles

Amenities

Hotel Amenities

  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Adjoining rooms
  • All-inclusive meal plan
  • Babysitting†
  • Beauty shop / salon†
  • Bell staff / porter
  • Boutiques / stores†
  • Car rental desk†
  • Children programs
  • Children welcome
  • Concierge desk
  • Elevators
  • Housekeeping - daily
  • Internet services
  • Laundry / Valet service†
  • Lounges / bars
  • Luggage service
  • Meeting rooms†
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant
  • Spa†
  • Tour / sightseeing desk†
  • Turndown service

Business Services — Internet Access†

† Fees may apply 

All-Inclusive Amenities
This all-inclusive program includes the following amenities:

  • All meals at resort restaurants (Lobster and fine cuts of beef are available for an additional charge)
  • Domestic and imported drinks at bars
  • Minibar, including water, sodas, and beer
  • 24-hour room service menu
  • WiFi in public areas and guest rooms
  • Unlimited green fees at resort 9-hole golf course (additional charge for pull cart)
  • Access to the fitness center (18 years of age and older)
  • Daylight use of the tennis courts
  • Non-motorized watersports at nearby marina (some restrictions apply)
  • Kids Club for children from 5 to 12 years old
  • Taxes and service charges

Dining

Onsite Dining

Bana
Contemporary Pan-Asian restaurant offering Asian fusion menus, as well as Western and Eastern style sushi.
Cuisine — Asian

Blue Agave
This favorite offers Mexican staples and a wide assortment of authentic foods, tacos, tequilas, and beers.
Cuisine — Mexican

Fuego
Flavors including tempting a spicy ceviche, the freshest seafood, and a delicious raw bar come together this Latin-inspired restaurant.

La Perla
Seafood specialty restaurant, located seaside by the pool. Enjoy the freshest flavors, cevishes, and other favorites. International buffet at breakfast and lunch, and seafood at dinner.
Meals — Breakfast, lunch, and dinner

Market Grill
Offers a blended Italian-Argentine menu, including prime cuts of beef and fresh, healthy salads.

Mole
Experience the authentic, rich flavors and various layers of Mexican contemporary cuisine, including made-to-order quesadillas.

Naos
Enjoy a sumptuous international buffet at this beachfront restaurant. Open for lunch and dinner.
Meals — Lunch and dinner

Tempo by Martin Berasategui
Michelin star wining chef, Martin Berasategui brings his world-renowned cooking to Cancun. Open to all including non-guests and provides a retro-glamorous atmosphere perfect for intimate conversations over long, a la carte dinners. Adults only. Surcharge applies.
Attire — Resort-elegant

Vento
The breezy, palm-lined terrace sets the mood for the light, fresh Mediterranean-inspired menu. Wood-oven pizzas and freshly made pastas are also available.

Various Lounges/Bars

Avenue Bar — Delicious cocktails and small bites with stunning views of the sand and sea.
Blue Agave Bar — Offers Mezcal, Raicilla, Bacanor tequilas plus a full range of national beers and, of course, traditional margaritas.
Coco’s Bar — Enjoy a refreshing cocktail with the soft, white Caribbean sand and warm, turquoise waters behind you.
Red Lounge — Sip on tropical cocktails and sway to the music carefully curated by the DJ in this modern, sexy lounge.
Swim-up Bar — Located in the South Pool and a great gathering spot to sip and mingle under the glorious Caribbean sun.
Toji Bar — Chai, Ginger, Cardamom, Tapioca, Green Tea and Lichee are just some of the Asian-inspired ingredients that flavor the cocktails in this beautiful bar.

Activities

Onsite Recreation

  • Beach
  • Children's program — Kids Club for children from 5 to 12 years old
  • Fitness center — For guests 18 years of age and older.
  • Golf† — 9-hole course. Complimentary, unlimited green fees; charge for pull cart.
  • Pool — Connecting, large, free-form, follow-the-sun pool
  • Spa† — A sanctuary with special treatments and prestigious products to nourish, rejuvenate, and relax the entire body. For guests 18 years of age and older.

† Fees may apply

Onsite Recreation, Cont.

  • Table tennis
  • Tennis court† — 1 court, lighted for night play
  • Volleyball
  • Water activities — Water aerobics, waterpolo, and more

Offsite Recreation

  • Non-motorized water sports — Located at the nearby marina.

Offsite Attraction 

  • La Isla Shopping Village: 2 miles

Policies

Hotel Policies

  • Check In — 3:00 PM
  • Check Out — 12:00 PM
  • Minimum Check-In Age — 18

General Policies

  • Hotel Deposit — A credit card and photo ID are required upon check-in for incidentals.
  • Hotel Taxes — Room taxes are included in the price.
  • Internet — Complimentary WiFi in the Resort public areas.
  • Service Charges — Maid and bellman service charges are included in the price.
  • Spring Break — Student groups on spring break are not allowed. Any guests causing a disturbance will be removed from the hotel at their own expense.

Kids Stay Free Policy
A maximum of 2 children, ages 0-4, stay free when sharing room with a minimum of 2 adults and using existing bedding. Children 5-12 pay child rate.

Pet Policy — Pets not allowed

Hotel information is as accurate as possible and we aim to keep all information up to date. We are not responsible for any inaccuracies that may occur due to hotels making changes to their property or policies without our knowledge.

Paradisus Cancun Room Types

Paradisus Junior Suite Lagoon View

Paradisus Junior Suite Lagoon View

All-Inclusive

Rooms are stylishly furnished with dark, contemporary furniture, accented with bright walls and soothing neutral fabrics. 474 square feet.

View — Lagoon
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Telephone
  • Turn down service

† Fees may apply

Paradisus Junior Suite Ocean View

Paradisus Junior Suite Ocean View

All-Inclusive

Rooms are stylishly furnished with dark, contemporary furniture, accented with bright walls and soothing neutral fabrics. 474 square feet.

View — Ocean
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Telephone
  • Turn down service

† Fees may apply

Family Concierge Junior Suite Lagoon View

Family Concierge Junior Suite Lagoon View

All-Inclusive

Rooms are stylishly furnished with dark, contemporary furniture, accented with bright walls and soothing neutral fabrics. Rooms are spacious at 595 square feet and offer family-friendly amenities including bathrobe and slippers for the kids, beach kits, and turndown service with milk and cookies. Services of a Family Concierge are also included.

View — Lagoon
Bedding — 1 king or 2 doubles
Occupancy — 2 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub
  • Cable television
  • Coffee / Tea maker
  • Family / oversized room
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Telephone
  • Turn down service

† Fees may apply

Family Concierge Luxury Junior Suite Ocean View

Family Concierge Luxury Junior Suite Ocean View

All-Inclusive

Rooms are stylishly furnished with dark, contemporary furniture, accented with bright walls and soothing neutral fabrics. Rooms are spacious at 595 square feet and offer family-friendly amenities including bathrobe and slippers for the kids, beach kits, and turndown service with milk and cookies. Services of a Family Concierge are also included.

View — Ocean
Bedding — 1 king or 2 doubles
Occupancy — 2 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub
  • Cable television
  • Coffee / Tea maker
  • Family / oversized room
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Telephone
  • Turn down service

† Fees may apply

Famiy Concierge Lagoon View Suite

Famiy Concierge Lagoon View Suite

All-Inclusive

Rooms are stylishly furnished with dark, contemporary furniture, accented with bright walls and soothing neutral fabrics. Rooms are spacious at 650 square feet, feature a separate bedroom and living area, and offer family-friendly amenities including bathrobe and slippers for the kids, beach kits, and turn-down service with milk and cookies. Services of a Family Concierge are also included, as well as:

  • Access to air-conditioned lounge for private check-in and check-out, and with internet access and snack and beverages served throughout the day
  • Personal Family Concierge available to assist throughout the day (2-way radio or mobile phone may be provided for instant communication)
  • Preferential and guaranteed bookings for restaurants, YHI Spa, activities, and day trips
  • Paradisus beach kit for kids
  • Activities program for children and teenagers
  • Exclusive activities and day trips for families, like art classes, massages, and others
  • Bathrobes and slippers for children
  • Bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels)
  • Activities menu in the room
  • Children’s beverages in the minibar
  • PlayStation® on request
  • Pillows for children
  • Turn-down service with milk and cookies
  • Bathrobes and slippers for parents
  • Pillow menu for parents
  • Luxury bathroom amenities for parents

View — Ocean
Bedding — 1 king or 2 doubles
Occupancy — 2 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub
  • Cable television
  • Coffee / Tea maker
  • Family / oversized room
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Separate living and sleeping area
  • Shower
  • Telephone
  • Turn down service

† Fees may apply

Royal Service Deluxe Lagoon View Junior Suite

Royal Service Deluxe Lagoon View Junior Suite

All-Inclusive

Rooms are stylishly furnished with dark, contemporary furniture, accented with bright walls and soothing neutral fabrics. 474 square feet. Guests also receive all the benefits of the Royal Service Club, including:

  • Welcome cocktail
  • Assistance of personal butlers throughout the stay, including unpacking and packing luggage, shoe shining, and ironing of one piece of clothing per day, per person
  • Included cell phone for all-day communication with your butler
  • Upgraded amenities including personalized turn-down service, choice of aromatic pillows, daily newspaper delivery, individualized in-room coffee service, and machine and minibars stocked daily to suit preferences of guests
  • Access to private lounge with library, complimentary Internet access, daily continental breakfast buffet, snacks, coffee and premium beverages throughout the day, international newspapers, and evening cocktails and hors d´oeuvres
  • Preferential and guaranteed reservations for specialty restaurants, spa, activities, and excursions
  • La Palapa restaurant exclusively for Royal Service guests
  • Private pool for adults only
  • Private beach area with pool and beach concierge and beverage service

View — Lagoon
Bedding — 1 king or 2 doubles
Occupancy — 3 adults / 3 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Telephone
  • Turn down service

† Fees may apply

Royal Service Deluxe Ocean View Junior Suite

Royal Service Deluxe Ocean View Junior Suite

All-Inclusive

Rooms are stylishly furnished with dark, contemporary furniture, accented with bright walls and soothing neutral fabrics. 474 square feet. Guests also receive all the benefits of the Royal Service Club, including:

  • Welcome cocktail
  • Assistance of personal butlers throughout the stay, including unpacking and packing luggage, shoe shining, and ironing of one piece of clothing per day, per person
  • Included cell phone for all-day communication with your butler
  • Upgraded amenities including personalized turn-down service, choice of aromatic pillows, daily newspaper delivery, individualized in-room coffee service, and machine and minibars stocked daily to suit preferences of guests
  • Access to private lounge with library, complimentary Internet access, daily continental breakfast buffet, snacks, coffee and premium beverages throughout the day, international newspapers, and evening cocktails and hors d´oeuvres
  • Preferential and guaranteed reservations for specialty restaurants, spa, activities, and excursions
  • La Palapa restaurant exclusively for Royal Service guests
  • Private pool for adults only
  • Private beach area with pool and beach concierge and beverage service

View — Ocean
Bedding — 1 king or 2 doubles
Occupancy — 3 adults / 3 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Telephone
  • Turn down service

† Fees may apply

Royal Service Luxury Lagoon View Junior Suite

Royal Service Luxury Lagoon View Junior Suite

All-Inclusive

Rooms are stylishly furnished with dark, contemporary furniture, accented with bright walls and soothing neutral fabrics. 595 square feet. Guests also receive all the benefits of the Royal Service Club, including:

  • Welcome cocktail
  • Assistance of personal butlers throughout the stay, including unpacking and packing luggage, shoe shining, and ironing of one piece of clothing per day, per person
  • Included cell phone for all-day communication with your butler
  • Upgraded amenities including personalized turn-down service, choice of aromatic pillows, daily newspaper delivery, individualized in-room coffee service, and machine and minibars stocked daily to suit preferences of guests
  • Access to private lounge with library, complimentary Internet access, daily continental breakfast buffet, snacks, coffee and premium beverages throughout the day, international newspapers, and evening cocktails and hors d´oeuvres
  • Preferential and guaranteed reservations for specialty restaurants, spa, activities, and excursions
  • La Palapa restaurant exclusively for Royal Service guests
  • Private pool for adults only
  • Private beach area with pool and beach concierge and beverage service

View — Lagoon
Bedding — 1 king or 2 doubles
Occupancy — 3 adults / 3 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Bathtub
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Sitting area
  • Telephone
  • Turn down service

† Fees may apply

Royal Service 1-Bedroom Lagoon View

Royal Service 1-Bedroom Lagoon View

All-Inclusive

Rooms are stylishly furnished with dark, contemporary furniture, accented with bright walls and soothing neutral fabrics. 650 square feet. Guests also receive all the benefits of the Royal Service Club, including:

  • Welcome cocktail
  • Assistance of personal butlers throughout the stay, including unpacking and packing luggage, shoe shining, and ironing of one piece of clothing per day, per person
  • Included cell phone for all-day communication with your butler
  • Upgraded amenities including personalized turn-down service, choice of aromatic pillows, daily newspaper delivery, individualized in-room coffee service, and machine and minibars stocked daily to suit preferences of guests
  • Access to private lounge with library, complimentary Internet access, daily continental breakfast buffet, snacks, coffee and premium beverages throughout the day, international newspapers, and evening cocktails and hors d´oeuvres
  • Preferential and guaranteed reservations for specialty restaurants, spa, activities, and excursions
  • La Palapa restaurant exclusively for Royal Service guests
  • Private pool for adults only
  • Private beach area with pool and beach concierge and beverage service

View — Lagoon
Bedding — 1 king
Occupancy — 2 adults / 2 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Bathtub
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Sitting area
  • Telephone
  • Turn down service

† Fees may apply

Royal Service Luxury Junior Suite Ocean View

Royal Service Luxury Junior Suite Ocean View

All-Inclusive

Rooms are stylishly furnished with dark, contemporary furniture, accented with bright walls and soothing neutral fabrics. 595 square feet. Guests also receive all the benefits of the Royal Service Club, including:

  • Welcome cocktail
  • Assistance of personal butlers throughout the stay, including unpacking and packing luggage, shoe shining, and ironing of one piece of clothing per day, per person
  • Included cell phone for all-day communication with your butler
  • Upgraded amenities including personalized turn-down service, choice of aromatic pillows, daily newspaper delivery, individualized in-room coffee service, and machine and minibars stocked daily to suit preferences of guests
  • Access to private lounge with library, complimentary Internet access, daily continental breakfast buffet, snacks, coffee and premium beverages throughout the day, international newspapers, and evening cocktails and hors d´oeuvres
  • Preferential and guaranteed reservations for specialty restaurants, spa, activities, and excursions
  • La Palapa restaurant exclusively for Royal Service guests
  • Private pool for adults only
  • Private beach area with pool and beach concierge and beverage service

View — Ocean
Bedding — 1 king or 2 doubles
Occupancy — 3 adults / 3 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Bathtub
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Sitting area
  • Telephone
  • Turn down service

† Fees may apply

Luxury Junior Suite Ocean View

Luxury Junior Suite Ocean View

All-Inclusive

Rooms are stylishly furnished with contemporary furniture and accented with bright walls and fabrics. 473 square feet.

View — Ocean
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Terrace
  • Bathtub
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Telephone
  • Turn down service

† Fees may apply

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