Cozumel Palace

Rating: 4.5 of 5

ai

beach

gym

pool

spa

wifi

  • Overview
  • Room Types

Hotel details

Great for families, couples, and divers, the all-inclusive Cozumel Palace offers a beautiful waterfront location with exceptional snorkeling right in front of the resort and diving a short boat ride away at Palancar Reef. Within the resort, laid-back vacationers will enjoy the sparkling pools, variety of restaurants, rejuvenating spa treatments, and 24-hour room service. Vacationers on the go can work out at the fitness center, have a ball playing basketball and volleyball, and enjoy a wide range of daily planned activities around the pool. And for the little ones, there is a supervised activities program for children.

Location: San Miguel

Rafael G. Melgar Kilometro 1.5  
Cozumel, QR 77600
MEXICO

Property Information 
Year Built: 1988
Last Renovation: 2005
Floors: 4
Total rooms: 175

Airport — Cozumel International Airport - CZM: 3 miles

Amenities

Hotel Amenities

  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Accessible rooms
  • Adjoining rooms
  • All-inclusive meal plan
  • Beauty shop / salon†
  • Car rental desk†
  • Children programs
  • Children welcome
  • Concierge desk
  • Elevators
  • Free parking
  • Housekeeping - daily
  • Gift /News stand†
  • Laundry / Valet service†
  • Live entertainment
  • Lounges / bars
  • Luggage service†
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Spa†
  • Tour / sightseeing desk†
  • Turndown service

Business Services — Internet Access†

† Fees may apply 

All-Inclusive Amenities - if applicable - otherwise delete here down

  • All meals and snacks
  • 24-hour room service
  • Domestic and imported beverages
  • Nightly entertainment
  • Non-motorized watersports at Playa Mia Grand Beach Park
  • Use of fitness center
  • Daily activities program
  • Supervised programs for children
  • Evening entertainment
  • Unlimited long distance phone calls to Mexico, USA, and Canada, (some restrictions apply)
  • Taxes and gratuities

Dining

Onsite Dining

Bugambilias
Delicious a la carte Mexican favorites offered for dinner.
Meals — Dinner
Attire — Casual - Shirts with sleeves required for men.

Flamingos
Serving lunch snacks and a dinner buffet, all in a tropical atmosphere surrounded by swaying palm trees.
Meals — Lunch and dinner
Attire — Casual - Shirts with sleeves required for men.

Momo No Hana
Serving a la carte Oriental specialties for dinner.
Meals — Dinner
Attire — Long pants/collared shirts/shoes required for men.

Turquesa
Offering a breakfast and lunch buffet and a la carte Italian specialties at dinner.
Meals — Breakfast, lunch, and dinner
Attire — Dinner - Long pants/collared shirts/shoes required for men.

Various Lounges/Bars

Lobby Bar 
Pool Bar

Activities

Onsite Recreation

  • Beach — The hotel is directly on the water, but does not have a sandy beach.
  • Children's program, onsite — Kids Club for children 4-12 years of age with supervised activities
  • Fitness center on-site
  • Non-Motorized Water Sports — Located at the Playa Mia Grand Beach
  • Pool — 2 pools onsite
  • Scuba diving† — There is a dive shop onsite
  • Shopping†
  • Sightseeing tours†
  • Snorkeling
  • Spa† — Choose from massage, body and personalized facial treatments, or share a couple’s massage with your partner on side by side massage tables. Beauty salon services are also available including manicures, pedicures and hair styling.

† Fees may apply

Offsite Recreation

  • Golf†

Offsite Attraction

  • Ferry Terminal: 1 mile
  • San Miguel
  • Chankanaab Park: 10 miles

Policies

Hotel Policies

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18

General Policies

  • Hotel Deposit — A credit card and photo ID is required upon check-in for incidentals.
  • Hotel Taxes — Room taxes are included in the price.
  • Internet — Complimentary Internet access in all public areas and guest rooms.
  • Service Charges — Maid and bellman services charges are included in the price.
  • Spring Break — Student groups on spring break are not allowed. Any guest causing a disturbance will be removed from the hotel at their own expense.

Kids Stay Free Policy
A maximum of 2 children, ages 0-3, stay free when sharing room with a minimum of 2 adults and using existing bedding. Children 4-17 pay child rate.

Pet Policy — Pets are not allowed

Hotel information is as accurate as possible and we aim to keep all information up to date. We are not responsible for any inaccuracies that may occur due to hotels making changes to their property or policies without our knowledge.

Cozumel Palace Room Types

Ocean View Suite

Ocean View Suite

All-Inclusive

Colonial designed rooms with contemporary Mexican décor. Spacious rooms feature a sitting area, whirlpool for two, in-room wine, liquor dispenser, and minibar. Located on floors 1 and 2. 581 square feet.

View Ocean
Bedding 1 king or 2 double beds
Occupancy 4 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Sitting area
  • Slippers
  • Telephone
  • Turn down service
  • TV
  • Wireless internet connection

† Fees may apply

 

Oceanfront Suite

Oceanfront Suite

All-Inclusive

Colonial designed rooms with contemporary Mexican décor. Spacious rooms feature a sitting area, whirlpool for two, in-room wine, liquor dispenser, and minibar. Located on floors 3 and 4. 581 square feet.

View Oceanfront
Bedding 1 king or 2 double beds
Occupancy
4 adults, 2 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Sitting area
  • Slippers
  • Telephone
  • Turn down service
  • TV
  • Wireless internet connection

† Fees may apply

 

Concierge Level

Concierge Level

All-Inclusive

Colonial designed rooms with contemporary Mexican décor. Spacious rooms feature a sitting area, whirlpool for two, in-room wine, liquor dispenser, and minibar. 581 square feet. Guests also receive all the benefits of the Concierge Level, including:

  • Private check-in and check-out
  • Early check-in and late check-out, based on availability
  • Upgraded brands in the in-room liquor dispenser
  • Aromatherapy menu
  • 2, 25-minute back massages
  • Beach bag
  • L'Occitane bath products
  • CHI branded hair tools
  • Balcony with hammock
  • Apple TV with WiFi connection and apps including iTunes, Netflix, and more
  • DVD and CD player
  • iPod docking station

View Ocean
Bedding 1 king
Occupancy 2 adults / 2 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Sitting area
  • Slippers
  • Telephone
  • Turn down service
  • TV
  • Wireless internet connection

† Fees may apply

 

Loft Suite

Loft Suite

All-Inclusive

Unique, two-level suites. The lower level has a bedroom with a king-size bed, a whirlpool for two, and bathroom with a shower. The upper level has another bedroom with double beds and bathroom with shower only. This spacious suite also has a balcony with hammock, living room, and in-room wine, liquor dispenser, and minibar. 827 square feet.

View Ocean
Bedding 1 king and 2 doubles
Occupancy 4 adults, 5 children / 6 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Apple TV
  • Balcony / Lanai / Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • CHI bath amenities
  • Coffee / Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Sitting area
  • Slippers
  • Telephone
  • Turn down service
  • TV
  • Wireless internet connection

† Fees may apply

 

Two-Bedroom Presidential Suite

Two-Bedroom Presidential Suite

All-Inclusive

Spacious suite with two bedrooms, large living area, whirlpool for two, in-room liquor dispenser, coffee maker, and minibar. 1,162 square feet. 

View Ocean
Bedding 1 king and 2 doubles
Occupancy  6 adults, 5 children / 6 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Apple TV
  • Balcony / Lanai / Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • CHI bath amenities
  • Coffee / Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Sitting area
  • Slippers
  • Telephone
  • Turn down service
  • TV
  • Wireless internet connection

† Fees may apply

 

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