El Dorado Maroma, by Karisma

Rating: 4.5 of 5

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pool

beach

gym

spa

wifi

  • Overview
  • Room Types

Hotel details

Upscale, intimate, secluded, enchanting, and romantic may seem like an overabundance of adjectives, but all are true when describing the all-inclusive, adults-only El Dorado Maroma a Gourmet Inclusive Resort, by Karisma. This Eden of a resort is located on Maroma Beach, recognized by The Travel Channel as one of the 10 best beaches in the world and, at this intimate resort, you may feel like you are the only ones lucky enough to be on the beach. The exceptional experience continues with 4 Gourmet Inclusive® restaurants, 24-hour room service, beach butlers, and spacious suites.

Location: Riviera Maya - Beach

Carretera Cancun-Tulum, Km 55.3, Solidad  
Riviera Maya, QR 77710
MEXICO

Property Information 
Year Built: 2007
Last Renovation: 2011
Floors: 4
 Total rooms: 128

Airport: Cancun International Airport - CUN: 29 miles

Amenities

Hotel Amenities

  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities†
  • All-inclusive meal plan
  • Beauty shop / salon†
  • Car rental desk†
  • Children not allowed
  • Concierge desk
  • Currency exchange†
  • Dry cleaning†
  • Elevators not available
  • Free parking
  • Gift/News stand†
  • Hairdresser / barber†
  • Housekeeping - daily
  • Internet services†
  • Laundry / Valet service†
  • Lounges/bars
  • Multilingual staff
  • Newspaper
  • Pool
  • Restaurant
  • Spa†
  • Tour / sightseeing desk†
  • Turndown service
  • Valet parking
  • Welcome drink

Business Services - Internet Access†

† Fees may apply

All-Inclusive Amenities
This all-inclusive program includes the following amenities:

  • Welcome glass of champagne
  • All gourmet meals and snacks
  • Unlimited drinks, alcoholic and non-alcoholic, domestic brands and a selection of international luxury brands
  • Minibar with beer, water and soft drinks, stocked once daily
  • 24-hour room service (with restrictions on rainy days)
  • Daily activities program
  • Services of a concierge
  • Non-motorized water sports, including pedal boats, kayaks and snorkeling gear
  • Dive clinic in the pool
  • Tennis courts (can be used at night with some restrictions) and free use of balls and rackets
  • Nightly shows and live music
  • Use of fitness center
  • Use of sauna and steam bath
  • All taxes and gratuities

Dining

Onsite Dining

Kiyoko
Oriental options prepared in front of you. Opt for a private dinner experience at a table for 2, or sit at the restaurant’s 1 large table where guests quickly learn the meaning of a truly interactive dining experience. Open for dinner.
Meals  — Dinner

Mio Cuccina Italiana
Specializes in creative interpretations of traditional cuisine from Italy’s sunny coasts and islands. Open for a la carte dinner.
Cuisine — Italian
Meals — Dinner

Papitos Gourmet Beach Club
Features an interactive culinary experience in an open kitchen concept, offering a themed lunch menu throughout the week. Breathtaking ocean views. Open for breakfast and lunch.
Meals — Breakfast, Lunch
Attire — No swim suits, sleeveless shirts, or caps/hats.

Sabores
Fresh, irresistible Mexican and Caribbean dishes with international flair. Open for a la carte breakfast, pizza starting at 11am, lunch, and dinner, including theme nights 3 nights a week.
Meals — Breakfast, Lunch, Dinner

Various Lounges/Bars

Bar 24 – Swim-up bar
Rick’s Bar – Located on the 2nd level of the resort and offering beautiful ocean views.
Sabores Terrace – Oceanfront and swim-up bar

Activities

Onsite Recreation

  • Beach — Located on the Caribbean's gorgeous Maroma Beach.
  • Fitness center
  • Motorized Water Sports†
  • Non-Motorized Water Sports
  • Pool
  • Sauna
  • Snorkeling
  • Spa†  — The spa features aromatherapy, Ayurvedic treatments, facials, body scrubs, body treatments, massages, and a Turkish bath/hammam.
  • Sunbathing
  • Volleyball
  • Water activities

† Fees may apply

Offsite Recreation

  • Golf†
  • Shopping† — Complimentary shuttle service provided for shopping excursions to Playa del Carmen.

Offsite Attraction

  • Chichen Itza: 149 miles
  • Playa del Carmen: 11 miles

Policies

Hotel Policies

  • Check In — 3:00 PM
  • Check Out — 12:00 PM
  • Minimum Check-In Age — 18

General Policies

  • Hotel Deposit — A credit card and photo ID are required upon check-in for incidentals.
  • Hotel Taxes — Room taxes are included in the price.
  • Internet —Internet services available; additional charges may apply.
  • Service Charges — Maid and bellman service charges are included in the price.
  • Spring Break — Student groups on spring break are not allowed. Any guests causing a disturbance will be removed from the hotel at their own expense.

Pet Policy — Pets Not Allowed

Hotel information is as accurate as possible and we aim to keep all information up to date. We are not responsible for any inaccuracies that may occur due to hotels making changes to their property or policies without our knowledge.

El Dorado Maroma, by Karisma Room Types

Private Pool Suite

Private Pool Suite

All-Inclusive

Private terraces lead to infinity plunge pools in these stunning suites, which also boast gorgeous Caribbean views, an in-room whirlpool, a day bed on the terrace, and luxurious amenities. 588 square feet.

View — Ocean
Bedding — 1 king
Occupancy — 3 adults / 3 total

Room Amenities

  • Air conditioning
  • Balcony / Lanai / Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • CD player
  • Ceiling fan
  • Coffee / Tea maker
  • Desk
  • DVD player
  • Hairdryer
  • Housekeeping Service
  • Iron
  • Ironing board
  • Minibar
  • Shower only
  • Sitting area
  • Telephone
  • Turn down service
  • TV
  • Wireless internet connection†

† Fees may apply

Junior Suite

Junior Suite

All-Inclusive

Offering a quiet and tranquil atmosphere with a romantic, in-room whirlpool. 405 square feet.

View — Garden
Bedding — 1 king
Occupancy — 2 adults / 2 total

Room Amenities

  • Air conditioning
  • Balcony / Lanai / Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • CD player
  • Ceiling fan
  • Coffee / Tea maker
  • Desk
  • DVD player
  • Hairdryer
  • Housekeeping Service
  • Iron
  • Ironing board
  • Minibar
  • Shower
  • Sitting area
  • Slippers
  • Telephone
  • Turn down service
  • TV
  • Wireless internet connection†

† Fees may apply

Palafitos - Overwater Bungalow

Palafitos - Overwater Bungalow

All-Inclusive

Sitting out over the water, these unique and exquisitely designed rooms offer stunning and breathtaking views of the Caribbean. Rooms also feature a private infinity pool, oversized deck with luxury furniture, indoor whirlpool for two, a romantic outdoor shower, glass floors for fascinating views of the water below, and a ladder offering direct access to the ocean. Additional amenities include a selection of liquors and snacks, fully stocked in-room premium minibar, and personal snorkel equipment. Guests staying five nights or more can enjoy a moonlight dinner on their own private terrace, presented by one of the resort's chefs. Guests also receive all the benefits of the Palafitos Gourmet Inclusive service, including:

  • Private check-in and check-out
  • Welcome glass of champagne
  • Services of a butler to unpack luggage, make reservations, serve in-room full breakfast, and much more
  • Exclusive beach beds, picnic service on the beach, and beverage service at the beach
  • Exclusive spa and restaurant
  • 24-hour room service (restrictions apply)
  • In-room snacks
  • Wide variety of international and domestic beers
  • In-room customizable minibar
  • Special nightly entertainment including live music, champagne stargazing event, and more
  • Complimentary wireless internet

View — Ocean
Bedding — 1 king
Occupancy — 2 adults / 2 total

Room Amenities

  • Air conditioning
  • Balcony / Lanai / Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • CD player
  • Ceiling fan
  • Coffee / Tea maker
  • Desk
  • DVD player
  • Hairdryer
  • Housekeeping Service
  • Minibar
  • Shower
  • Sitting area
  • Slippers
  • Telephone
  • Turn down service
  • TV
  • Wireless internet connection†

† Fees may apply

Honeymoon Suite

Honeymoon Suite

All-Inclusive

Offering a quiet and tranquil atmosphere with a romantic, in-room whirlpool, separated living area, and a private deck with outdoor shower. 694 square feet.

View — Garden
Bedding — 1 king
Occupancy — 2 adults / 2 total

Room Amenities

  • Air conditioning
  • Balcony / Lanai / Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • CD player
  • Ceiling fan
  • Coffee / Tea maker
  • Desk
  • DVD player
  • Hairdryer
  • Housekeeping Service
  • Minibar
  • Shower
  • Sitting area
  • Slippers
  • Telephone
  • Turn down service
  • TV
  • Wireless internet connection†

† Fees may apply

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