Paradisus Playa del Carmen La Esmeralda

Rating: 4.5 of 5

ai

beach

gym

pool

spa

wifi

  • Overview
  • Room Types

Hotel details

Perfect for families, but also pampering for adults, the all-inclusive Paradisus Playa del Carmen La Esmeralda sits on a small, stunning bay, just outside the charming town of Playa del Carmen. For families with children, there are four pools including a pirate-themed kids-only pool, specially designed activities for kids and teens, and family fun designed for everyone to enjoy. Adults will adore the dining options at 10 remarkable restaurants, creative cocktails at numerous bars, the Yhi Spa and its assortment of restorative treatments, and the endless array of activities ranging from watersports, state-of-the-art fitness center, dance classes, wine tasting, and live music in the evening.

Location: Playa del Carmen / Playacar

5a Ave Esq Calle 88 Norte, Mza 569, Lote 1 
Playa del Carmen, QR 77719
MEXICO

Property Information 
Year Built: 2011
Floors: 4
Total rooms: 512

Airport — Cancun International Airport - CUN: 33 miles

Amenities

Hotel Amenities

  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Adjoining rooms
  • All-inclusive meal plan
  • Babysitting†
  • Beauty shop/salon†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Concierge desk
  • Conference facilities†
  • Elevators
  • Free parking
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Live entertainment
  • Lounges/bars
  • Luggage service
  • Meeting rooms†
  • Non-smoking rooms available
  • Restaurant
  • Spa†
  • Tour/sightseeing desk†

Business Services — Internet Access†

† Fees may apply

All-Inclusive Amenities
This all-inclusive program includes the following amenities:

  • All meals and snacks (surcharge at Passion restaurant)
  • Beverages including soft drinks, juice, coffee, tea, and bottled water; domestic and imported beer; house wines; and domestic and imported premium brand liquors
  • In-room minibar stocked with soft drinks, bottled water, and beer
  • Daily activities
  • Evening entertainment, including shows and live music, as well as theme nights, karokee, and bingo
  • Non-motorized sports included such as snorkeling, beach volleyball, water volleyball, soccer, water activities, hobie cats, and paddle boats
  • Fully scheduled kids program with arts and crafts, sport activities, and more
  • All gratuities and taxes

Dining

Onsite Dining

Bana
Contemporary Pan-Asian restaurant, offering an Asian fusion menu with both Western and Eastern style sushi. Open for dinner
Attire — Resort Casual

Fuego
South American gastro pub serving modern Latin fusion eats, seafood and a raw bar. Open for dinner. Adults only.
Attire — Resort Elegant

Gabi Beach Club
International buffet that is chic and sophisticated, yet casual and very close to the beach. Open for lunch and dinner.
Attire — Resort Casual

Hadar
International buffet delights with sumptuous show cooking and on-the-spot fresh-squeezed fruit juice area. Open for breakfast. Adults only.
Attire — Resort Casual

La Palapa
Restaurant combines fine dining with fresh air, where you can enjoy exquisite dishes from an a la carte menu. Open for breakfast, lunch, and dinner. Exclusive access is reserved for Royal Service adult guests and reservations are required.
Attire — Resort Upscale

Mole
Mexican restaurant offering the authentic, rich flavors and various layers of Mexican contemporary cuisine. Open for dinner.
Attire — Resort Casual

Naos
International dishes prepared in front of you and served buffet-style for breakfast, lunch, and dinner.
Attire — Resort Casual

Passion
Michelin Chef Martin Berasategui brings his world-renowned cooking to Playa del Carmen. The restaurant, which is available for additional charge, is open to all, including non-guests, and provides a retro-glamorous atmosphere perfect for intimate conversations over long dinners. Adults only. 
Attire — Resort Elegant

The Market Grill
Mouth-watering selection of natural salads headlines the dinner menu at this Rodizio grill starring a wood-fired pizza oven and lovely outdoor terrace. Open for lunch and dinner.
Attire — Resort Casual

Vento
Fresh Mediterranean-inspired menu, served a la carte for dinner.
Attire — Resort Casual

Various Lounges/Bars

Blue Agave — Tequila and Mezcal are the house specialty in this Mexican bar. A contemporary take on Mexican cocktails, Blue Agave prides itself on its vast offerings of quality spirits and creative riffs incorporating them.
Gabi Club Bar — Reminiscent of international party destinations, the Gabi Club combines the upscale, modern design of the hotel with the relaxed, pristine feel of the Playa del Carmen beaches. This bar/ lounge is ideal for those wanting an al fresco relaxed, but refined environment
Red Lounge — A sexy South American vibe is perfectly captured in this red-hot lounge. Post-dinner drinks are a must in this sensual setting.
Toji — A Sake bar with a flare for mixology, the specialized mixologists create a stunning menu of libations. Guests can enjoy traditional hot and cold sakes as well as infusions and creative cocktails.

Activities

Onsite Recreation

  • Beach
  • Children's pool
  • Children's program — Supervised kids camp with games, arts and crafts, parties, a kids-only pool, playground and more.
  • Dancing — Dance classes, Tango lessons, and live music in the evenings
  • Fitness center — State-of-the-art workout equipment, experienced trainers, and group studio classes.
  • Motorized Water Sports†
  • Non-Motorized Water Sports — Snorkeling, hobie cats, and paddle boats

† Fees may apply

Onsite Recreation, Cont.

  • Pool — 2 lagoon-style pools, 1 activities pool, and 1 family pool
  • Spa† — Offering a wide range of facial, body, and massage treatments, as well as manicures, pedicures, and more
  • Table tennis
  • Volleyball
  • Whirlpool
  • Wine tasting — Wine and tequila tastings

Offsite Recreation

  • Golf†

Offsite Attraction 

  • Playa del Carmen: 2 miles
   
   
   
   
   
   
   

Policies

Hotel Policies

  • Check In — 3:00 PM
  • Check Out — 12:00 PM
  • Minimum Check-In Age — 18

General Policies

  • Hotel Deposit — A credit card and photo ID are required upon check-in for incidentals.
  • Hotel Taxes — Room taxes are included in the price.
  • Internet — Complimentary WiFi access in all guest rooms.
  • Service Charges — Maid and bellman service charges are included in the price.
  • Spring Break — Student groups on spring break are not allowed. Any guests causing a disturbance will be removed from the hotel at their own expense.

Kids Stay Free Policy
A maximum of 2 children, ages 0-4, stay free when sharing room with a minimum of 2 adults and using existing bedding. Children 5-12 pay child rate. Maximum child age: 4.

Pet Policy — Pets not allowed

Hotel information is as accurate as possible and we aim to keep all information up to date. We are not responsible for any inaccuracies that may occur due to hotels making changes to their property or policies without our knowledge.

Paradisus Playa del Carmen La Esmeralda Room Types

Paradisus Junior Suite

Paradisus Junior Suite

All-Inclusive

Impeccably decorated rooms with modern dark wood furnishings and luxurious bedding. Suites are 517 square feet and feature complimentary WiFi access, a separate living area, and a large bathroom with deep soaking tub and rain shower.

View — Garden
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities:

  • Air conditioning individually controlled in room
  • Balcony / Lanai / Terrace
  • Cable television
  • CD player
  • Coffee / Tea maker
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Seating area with sofa / chair
  • Separate tub and shower
Paradisus Junior Suite Swim Up

Paradisus Junior Suite Swim Up

All-Inclusive

Impeccably decorated rooms with modern dark wood furnishings and luxurious bedding. Suites are 570 square feet and feature complimentary WiFi access, a separate living area, a large bathroom with deep soaking tub and rain shower, and large terrace with private access to the pool.

View — Ocean
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities:

  • Air conditioning individually controlled in room
  • Balcony / Lanai / Terrace
  • Cable television
  • CD player
  • Coffee / Tea maker
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Seating area with sofa / chair
  • Separate tub and shower
Paradisus Junior Suite Family Concierge

Paradisus Junior Suite Family Concierge

All-Inclusive

Impeccably decorated rooms with modern dark wood furnishings and luxurious bedding. Suites are 517 square feet and feature complimentary WiFi access, a separate living area, large bathroom with deep soaking tub and rain shower, and private terrace with whirlpool. Family Concierge Suites also include:

  • Access to air-conditioned lounge for private check-in and check-out, and with internet access and snack and beverages served throughout the day
  • Personal Family Concierge available to assist throughout the day (2-way radio or mobile phone may be provided for instant communication)
  • Breakfast and lunch a la carte at the exclusive Hydro Grill restaurant
  • Preferential and guaranteed reservations at the specialty restaurants, YHI Spa, activities, and excursions
  • Access to private Family Concierge pool with swim-up bar and Bali beds
  • Private beach area with Concierge service
  • Exclusive Family Concierge massage area (additional charges apply)
  • Exclusive Family Concierge fitness center
  • Meeting room in the Family Concierge Lounge
  • Paradisus Kids Beach Kit check-in gift
  • Kids and Teens activity menu
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid’s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and towel
  • Nespresso machine in the room
  • In-room activities menu
  • Kid’s drinks in the minibar
  • PlayStation®, Nintendo Wii and Xbox 360 available on request
  • Kid’s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Complimentary room service

View — Garden
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities:

  • Air conditioning individually controlled in room
  • Balcony / Lanai / Terrace
  • Cable television
  • CD player
  • Coffee / Tea maker
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Seating area with sofa / chair
  • Separate tub and shower
One-Bedroom Suite Swim-Up

One-Bedroom Suite Swim-Up

All-Inclusive

Impeccably decorated rooms with modern dark wood furnishings and luxurious bedding. Suites are 646 square feet and feature complimentary WiFi access, a separate living area, and large terrace with a whirlpool and private access to the pool.

View — Pool
Bedding — 2 doubles
Occupancy — 3 adults, 4 children / 5 total

Room Amenities:

  • Air conditioning individually controlled in room
  • Balcony / Lanai / Terrace
  • Cable television
  • CD player
  • Coffee / Tea maker
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Separate living and sleeping area
One-Bedroom Suite

One-Bedroom Suite

All-Inclusive

Impeccably decorated rooms with modern dark wood furnishings and luxurious bedding. Suites are 642 square feet and feature complimentary WiFi access, a separate living area, and large terrace with a whirlpool tub.

View — Garden
Bedding — 2 doubles
Occupancy — 3 adults, 4 children / 5 total

Room Amenities:

  • Air conditioning individually controlled in room
  • Balcony / Lanai / Terrace
  • Cable television
  • CD player
  • Coffee / Tea maker
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Separate living and sleeping area
One-Bedroom Master Suite

One-Bedroom Master Suite

All-Inclusive

Impeccably decorated rooms with modern dark wood furnishings and luxurious bedding. Suites are 893 square feet and feature complimentary WiFi access, a separate living area, and oversized terrace with whirlpool tub.

View — Garden
Bedding — 1 king
Occupancy — 3 adults, 4 children / 5 total

Room Amenities:

  • Air conditioning individually controlled in room
  • Balcony / Lanai / Terrace
  • Cable television
  • CD player
  • Coffee / Tea maker
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Jacuzzi
  • Kitchenette
  • Minibar
  • Safe
  • Separate living and sleeping area
One-Bedroom Master Suite Swim-Up

One-Bedroom Master Suite Swim-Up

All-Inclusive

Impeccably decorated rooms with modern dark wood furnishings and luxurious bedding. Suites are 893 square feet and feature complimentary WiFi access, a separate living area, and large terrace with whirlpool tub and private access to the pool.

View — Pool
Bedding — 1 king 
Occupancy — 3 adults, 4 children / 5 total

Room Amenities:

  • Air conditioning individually controlled in room
  • Balcony / Lanai / Terrace
  • Cable television
  • CD player
  • Coffee / Tea maker
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Separate living and sleeping area
One-Bedroom Suite Family Concierge

One-Bedroom Suite Family Concierge

All-Inclusive

Impeccably decorated rooms with modern dark wood furnishings and luxurious bedding. Suites are 642 square feet and feature complimentary WiFi access, a separate living area, and private terrace with whirlpool. Family Concierge Suites also include:

  • Access to air-conditioned lounge for private check-in and check-out, and with internet access and snack and beverages served throughout the day
  • Personal Family Concierge available to assist throughout the day (2-way radio or mobile phone may be provided for instant communication)
  • Breakfast and lunch a la carte at the exclusive Hydro Grill restaurant
  • Preferential and guaranteed reservations at the specialty restaurants, YHI Spa, activities, and excursions
  • Access to private Family Concierge pool with swim-up bar and Bali beds
  • Private beach area with Concierge service
  • Exclusive Family Concierge massage area (additional charges apply)
  • Exclusive Family Concierge fitness center
  • Meeting room in the Family Concierge Lounge
  • Paradisus Kids Beach Kit check-in gift
  • Kids and Teens activity menu
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid’s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and towel
  • Nespresso machine in the room
  • In-room activities menu
  • Kid’s drinks in the minibar
  • PlayStation®, Nintendo Wii and Xbox 360 available on request
  • Kid’s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Complimentary room service

View — Garden
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 4 children / 5 total

Room Amenities:

  • Air conditioning individually controlled in room
  • Balcony / Lanai / Terrace
  • Cable television
  • CD player
  • Coffee / Tea maker
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Separate living and sleeping area
One-Bedroom Suite Swim-Up Family Concierge

One Bedroom Suite Swim-Up Family Concierge

All-Inclusive

Impeccably decorated rooms with modern dark wood furnishings and luxurious bedding. Suites are 646 square feet and feature complimentary WiFi access, a separate living area, and private terrace with whirlpool. Family Concierge Suites also include:

  • Access to air-conditioned lounge for private check-in and check-out, and with internet access and snack and beverages served throughout the day
  • Personal Family Concierge available to assist throughout the day (2-way radio or mobile phone may be provided for instant communication)
  • Breakfast and lunch a la carte at the exclusive Hydro Grill restaurant
  • Preferential and guaranteed reservations at the specialty restaurants, YHI Spa, activities, and excursions
  • Access to private Family Concierge pool with swim-up bar and Bali beds
  • Private beach area with Concierge service
  • Exclusive Family Concierge massage area (additional charges apply)
  • Exclusive Family Concierge fitness center
  • Meeting room in the Family Concierge Lounge
  • Paradisus Kids Beach Kit check-in gift
  • Kids and Teens activity menu
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid’s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and towel
  • Nespresso machine in the room
  • In-room activities menu
  • Kid’s drinks in the minibar
  • PlayStation®, Nintendo Wii and Xbox 360 available on request
  • Kid’s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Complimentary room service

View — Pool
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 4 children / 5 total

Room Amenities:

  • Air conditioning individually controlled in room
  • Balcony / Lanai / Terrace
  • Cable television
  • CD player
  • Coffee / Tea maker
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Separate living and sleeping area
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