Generations Riviera Maya Hotel, by Karisma

Rating: 4.5 of 5

ai

wifi

pool

spa

beach

gym

  • Overview
  • Room Types

Hotel details

Deliciously contemporary with sumptuous accommodations, the all-inclusive Generations Riviera Maya Hotel by Karisma welcomes families and couples to its spectacular setting along a secluded beach. For adults, Karisma’s Gourmet Inclusive® restaurants are sure to astound, beach and pool butler service will attend to every whim, the spa will restore and rejuvenate, and the beach and sunshine never seem to end. For families with children, amenities available include nanny service, children’s menus, beach toys, baby food, and suites with up to three bedrooms, perfect for family groups; and guests 18 years of age and older can also go next door and use the facilities at either the El Dorado Casitas Royale or El Dorado Royale.

Location — Playa del Carmen / Playacar

KM45, Carretera Cancun - Tulum
Solidaridad, QR 77710
MEXICO

Property Information 
Year Built: 2013
Floors: 4
Total rooms: 162

Airport — Cancun International Airport - CUN: 16 miles

Amenities

Hotel Amenities

  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities†
  • Accessible rooms
  • All-inclusive meal plan
  • Babysitting†
  • Bell staff / porter
  • Butler service
  • Car rental desk†
  • Children programs
  • Children welcome
  • Concierge desk
  • Currency exchange†
  • Elevators
  • Free parking
  • Gift / News stand†
  • Housekeeping - daily
  • Internet services†
  • Laundry / Valet service†
  • Live entertainment
  • Lounges / bars†
  • Meeting rooms†
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Spa†
  • Tour / sightseeing desk†
  • Valet parking†

Business Services — Internet Access†

† Fees may apply 

All-Inclusive Amenities
This all-inclusive program includes the following amenities:

  • Welcome glass of sparkling wine for adults and non-alcoholic non-alcoholic beverages for kids 
  • All meals and gourmet bites 
  • All domestic and international alcoholic and non-alcoholic beverages 
  • 24-hour Gourmet Inclusive® room service including family-style options and favorites from adjacent sister resorts
  • Eko Kids Club (4 – 12 years of age) 
  • Services of a beach and pool butler 
  • Use of snorkeling equipment 
  • Concierge and vacation planner services 
  • All taxes and gratuities

Dining

Onsite Dining

Chef Market
Serving up modern and world cuisine along with astonishing views of the Caribbean. Open for a la carte breakfast and lunch.
Attire — Casual elegance; long pants and collared shirts for men

Habb
Offering mouthwatering Indian food and flavors. Open for a la carte dinner.
Attire — Casual elegance; long pants and collared shirts for men

Jade – Pan Asian Cuisine
Savor the flavors of Chinese, Japanese, Korean, Thai, and Vietnamese food in a cozy venue where food is served to be shared. Open for dinner.
Attire — Casual elegance; long pants and collared shirts for men

Palms
Offers the true and authentic flavors of Mexico and the Caribbean. Open for a la carte lunch and afternoon snacks.
Attire — Casual elegance; long pants and collared shirts for men

Wine Kitchen
Offering the perfect combination of food and wine with dishes created accordingly to the guest’s preferences with the freshest ingredients available. Open for a la carte dinner.
Attire — Casual elegance; long pants and collared shirts for men

Various Lounges/Bars

Tamarind Lobby Lounge
Sling Cocktail Bar and Lounge
Swell Swim-up Bar and Lounge

Activities

Onsite Recreation

  • Beach
  • Children's program — Eko Kids Club featuring superived fun for children, ages 4 to 12
  • Family lounge — Equipped with a pool table, living room area, books, and board games
  • Snorkeling†
  • Spa† — Naay Spa offers traditional and unique spa services, such as chocolate therapies and kids spa services

Offsite Recreation

  • Fitness center — The fitness center is located at the adjacent El Dorado Casitas and is available for use by guests 18 years of age and older

Offsite Recreation, Cont.

  • Golf†
  • Tennis court — Located at the adjacent El Dorado Casitas; available for use by guests 18 years of age and older

Offsite Attraction

  • Downtown Playa del Carmen: 15 miles
  • Mayakoba Golf Course: 10 miles
  • Playacar Golf Course: 15 miles

† Fees may apply

Policies

Hotel Policies

  • Check In — 3:00 PM
  • Check Out — 12:00 PM
  • Minimum Check-In Age — 18

General Policies

  • Hotel Deposit — A credit card and photo ID are required upon check-in for incidentals.
  • Hotel Taxes — Room taxes are included in the price.
  • Internet — Wi-Fi is available for an additional charge.
  • Service Charges — Maid and bellman service charges are included in the price.
  • Spring Break — Student groups on spring break are not allowed. Any guests causing a disturbance will be removed from the hotel at their own expense.

Kids Stay Free Policy
A maximum of 2 children, ages 0-2, stay free when sharing room with a minimum of 2 adults and using existing bedding.

Pet Policy — Pets not allowed

Hotel information is as accurate as possible and we aim to keep all information up to date. We are not responsible for any inaccuracies that may occur due to hotels making changes to their property or policies without our knowledge.

Generations Riviera Maya Hotel, by Karisma Room Types

Oceanfront Luxury Suite

Oceanfront Luxury Suite

All-Inclusive

Spacious and contemporary suites equipped with high-tech smart TVs, a whirlpool for two, and a premium minibar. 587 square feet.

View — Oceanfront
Bedding — 1 king and sofa bed
Occupancy — 2 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access†
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone

† Fees may apply

Oceanfront One-Bedroom Swim-Up Suite

Oceanfront One-Bedroom Swim-Up Suite

All-Inclusive

Spacious and contemporary suites with direct access to an infinity pool right off the balcony. Suites are located on the first to third levels of the building and include a whirlpool for two with a sliding door dividing each room. 722 square feet.

View — Oceanfront
Bedding — 1 king or 2 doubles and a double and single sofa bed
Occupancy — 2 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access†
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate living and sleeping area
  • Sofa bed
  • Tables and chairs
  • Telephone

† Fees may apply

Oceanfront Three-Bedroom Swim-Up Suite

Oceanfront Three-Bedroom Swim-Up Suite

All-Inclusive

Spacious and contemporary suites are the combination of an Oceanfront Luxury Jacuzzi Suite and two Oceanfront One Bedroom Swim-Up Jacuzzi Suites. Suites are equipped with high-tech smart TVs, an indoor Jacuzzi, and direct access to the infinity pool. 2031 square feet.

View — Oceanfront
Bedding — 3 kings or 2 kings and 2 doubles, plus 2 double sofa beds and 2 single sofa beds
Occupancy — 6 adults, 6 children / 12 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access†
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate living and sleeping area
  • Sofa bed
  • Tables and chairs
  • Telephone

† Fees may apply

Oceanfront One-Bedroom Suite

Oceanfront One-Bedroom Suite

All-Inclusive

Spacious and contemporary suites with a master bedroom, whirlpool for two, high-tech smart TVs, and a premium minibar. 722 square feet.

View — Oceanfront
Bedding — 1 king or 2 doubles, and a double and single sofa bed
Occupancy — 2 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access†
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate living and sleeping area
  • Sofa bed
  • Tables and chairs
  • Telephone

† Fees may apply

Oceanfront Two-Bedroom Suite

Oceanfront Two-Bedroom Suite

All-Inclusive

Spacious and contemporary suites are the combination of an Oceanfront Luxury Jacuzzi Suite and Oceanfront One Bedroom Jacuzzi Suite. Features two bedrooms, whirlpool for two in one of the bedrooms, high-tech smart TVs, and contemporary bathrooms with glass-enclosed showers. 1309 square feet.

View — Oceanfront
Bedding — 2 kings or 1 king and 2 doubles, plus a double sofa bed and single sofa bed
Occupancy — 4 adults, 4 children / 8 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access†
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate living and sleeping area
  • Sofa bed
  • Tables and chairs
  • Telephone

† Fees may apply

Oceanfront Three-Bedroom Suite

Oceanfront Three-Bedroom Suite

All-Inclusive

Spacious and contemporary suites are the combination of an Oceanfront Luxury Jacuzzi Suite and two Oceanfront One Bedroom Jacuzzi Suites.  Features three bedrooms, whirlpool for two in one of the bedrooms, high-tech smart TVs, and contemporary bathrooms with glass-enclosed showers. 2031 square feet.

View — Oceanfront
Bedding — 3 kings or 2 king and 2 doubles, plus 2 double sofa beds and 2 single sofa beds
Occupancy — 6 adults, 6 children / 12 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access†
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate living and sleeping area
  • Sofa bed
  • Tables and chairs
  • Telephone

† Fees may apply

Oceanfront Two-Bedroom Pool Swim-Up Suite

Oceanfront Two-Bedroom Pool Swim-Up Suite

All-Inclusive

Spacious and contemporary suites are a combination of two Oceanfront One-Bedroom Jacuzzi Suites. Suites feature an indoor whirlpool. From the private balcony, guests enjoy direct access to the main pool,which is connected to the swim-up pool bar. 1309 square feet.

View — Pool
Bedding — 2 kings or 1 king and 2 doubles, plus 2 single sofa beds
Occupancy — 4 adults, 6 children / 8 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access†
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate living and sleeping area
  • Sofa bed
  • Tables and chairs
  • Telephone

† Fees may apply

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