Grand Hyatt Playa del Carmen Resort

Rating: 4.5 of 5

wifi

pool

gym

beach

spa

ai

  • Overview
  • Room Types

Hotel details

Stunning architecture, a privileged location along a stretch of white-sand beach, and sleek accommodations with floor-to-ceiling windows, make the Grand Hyatt Playa del Carmen a gem among hotels in the Riviera Maya. Increasing its perfection, the hotel is a block from the shopping, dining, and nightlife of Playa del Carmen’s Fifth Avenue. Within the hotel, relax at the beachfront infinity pool, work out at the state-of-the-art fitness center, or be pampered at the spa, all while the kids are enjoying themselves at Camp Hyatt or the teen arcade. 

This hotel offers a Breakfast Included Plan where a daily buffet breakfast is included at La Cocina Restaurant; and a European Plan where meals and beverages are not included.

Location  Playa del Carmen - Beach

1a Avenida esquina Calle 26, Colonia Centro  
Playa del Carmen, QR 77710
MEXICO

Property Information 

Year Built: 2015
Floors: 5
Total rooms: 314

Airport — Cancun International Airport - CUN: 34 miles

Amenities

Hotel Amenities

  • 24-hour front desk
  • 24-hour room service†
  • ATM / Cash machine†
  • Babysitting†
  • Beauty shop / salon†
  • Bell staff / porter
  • Car rental desk†
  • Children programs†
  • Children welcome
  • Complimentary wireless internet
  • Concierge desk
  • Elevators
  • Game room†
  • Hotel safe deposit box (not room safe box)†
  • Housekeeping - daily
  • Laundry / Valet service†
  • Lounges / bars
  • Luggage service†
  • Meeting rooms†
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Spa†
  • Tour / sightseeing desk†
  • Valet parking†

Business Services — Internet Access

† Fees may apply 

Dining

Onsite Dining

El Paseo
The hotel's unique extension of Playa del Carmen's 5th Avenue with kiosks that echo the experience of local food stands. Open for breakfast, lunch, and dinner.

The Grill at 1-26
Enjoy an exquisite variety of prime meat cuts and fresh seafood in this ocean-view restaurant. Open for dinner. 

La Cocina
Offering a great variety with an emphasis on fresh ingredients, pastries, local and international dishes, and a large selection of Caribbean and signature cocktails. Open for breakfast, lunch, and dinner.

Sushi “n” Raw Bar
Unique oceanfront concept combining the perfection of traditional Japanese sushi with a light touch of the Caribbean. Open for lunch and dinner.
 

Various Lounges/Bars

The Grill at 1-26
La Cocina

Activities

Onsite Recreation

  • Beach — On 450 feet of white-sand beach
  • Children's program — Camp Hyatt® for kids ages 4-12 with games, crafts and educational activities. 
  • Fitness center — Offers a full range of latest generation equipment and accessories including ample cardio equipment, weight machines and free weights
  • Pool — 2 pools -- beachfront infinity pool and resort lap pool

† Fees may apply

Onsite Recreation, Cont.

  • Spa† — Unique cenote-style spa offering true therapeutic treatments to help guests find and achieve balance, tranquility, rejuvenation, rest, and pampering.
  • Teen programs — Teen arcade featuring fun games including ping-pong table, football, bowling cinema, board games, and more.

Offsite Attraction

  • Tulum: 39 miles
  • 5th Avenue Shopping / Dining District — 1 Block from the hotel.

Policies

Hotel Policies

  • Check In — 3:00 PM
  • Check Out — 12:00 PM
  • Minimum Check-In Age — 18

General Policies

  • Hotel Deposit — A credit card and photo ID are required upon check-in for incidentals.
  • Hotel Taxes — Room taxes are included in the price.
  • Internet — Complimentary basic-level internet access.
  • Service Charges — Maid and bellman service charges are not included in the price.
  • Spring Break — Student groups on spring break are not allowed. Any guests causing a disturbance will be removed from the hotel at their own expense. 

Kids Stay Free Policy
Children 12 years of age and under stay free when using existing bedding and sharing room with at least 2 adults.

Pet Policy — Pets not allowed

Hotel information is as accurate as possible and we aim to keep all information up to date. We are not responsible for any inaccuracies that may occur due to hotels making changes to their property or policies without our knowledge.

Grand Hyatt Playa del Carmen Resort Room Types

Grand

Grand

European Plan

Sleek contemporary rooms decorated in a palette of blue and sand. Features floor-to-ceiling windows, Hyatt Grand Bed® with luxurious linens, and bathroom with walk-in shower with rain, hand, and wall shower-heads. 409 square feet.

View — Garden, mangrove, or resort
Bedding — 1 king or 2 queens
Occupancy — 4 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Iron
  • Ironing board
  • Minibar†
  • Safe large enough to accommodate a laptop
  • Shower 
  • Slippers
  • Table and chairs
  • Telephone
  • Wireless internet connection

† Fees may apply

Ocean View

Ocean View

European Plan

Sleek contemporary rooms decorated in a palette of blue and sand. Features floor-to-ceiling windows, Hyatt Grand Bed® with luxurious linens, and bathroom with walk-in shower with rain, hand, and wall shower-heads. 409 square feet.

View — Ocean
Bedding — 1 king or 2 queens
Occupancy — 4 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Iron
  • Ironing board
  • Minibar†
  • Safe large enough to accommodate a laptop
  • Shower 
  • Slippers
  • Table and chairs
  • Telephone
  • Wireless internet connection

† Fees may apply

Oceanfront

Oceanfront

European Plan

Sleek contemporary rooms decorated in a palette of blue and sand. Features floor-to-ceiling windows, Hyatt Grand Bed® with luxurious linens, and bathroom with walk-in shower with rain, hand, and wall shower-heads. 409 square feet.

View — Oceanfront
Bedding — 1 king or 2 queens
Occupancy — 4 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Iron
  • Ironing board
  • Minibar†
  • Safe large enough to accommodate a laptop
  • Shower 
  • Slippers
  • Table and chairs
  • Telephone
  • Wireless internet connection

† Fees may apply

Grand

Grand

Breakfast Plan

Sleek contemporary rooms decorated in a palette of blue and sand. Features floor-to-ceiling windows, Hyatt Grand Bed® with luxurious linens, and bathroom with walk-in shower with rain, hand, and wall shower-heads. 409 square feet.

View — Garden, mangrove, or resort
Bedding — 1 king or 2 queens
Occupancy — 4 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Iron
  • Ironing board
  • Minibar†
  • Safe large enough to accommodate a laptop
  • Shower 
  • Slippers
  • Table and chairs
  • Telephone
  • Wireless internet connection

† Fees may apply

Ocean View

Ocean View

Breakfast Plan

Sleek contemporary rooms decorated in a palette of blue and sand. Features floor-to-ceiling windows, Hyatt Grand Bed® with luxurious linens, and bathroom with walk-in shower with rain, hand, and wall shower-heads. 409 square feet.

View — Ocean
Bedding — 1 king or 2 queens
Occupancy — 3 adults, 2 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Iron
  • Ironing board
  • Minibar†
  • Safe large enough to accommodate a laptop
  • Shower 
  • Slippers
  • Table and chairs
  • Telephone
  • Wireless internet connection

† Fees may apply

Oceanfront

Oceanfront

Breakfast Plan

Sleek contemporary rooms decorated in a palette of blue and sand. Features floor-to-ceiling windows, Hyatt Grand Bed® with luxurious linens, and bathroom with walk-in shower with rain, hand, and wall shower-heads. 409 square feet.

View — Oceanfront
Bedding — 1 king or 2 queens
Occupancy — 4 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Iron
  • Ironing board
  • Minibar†
  • Safe large enough to accommodate a laptop
  • Shower 
  • Slippers
  • Table and chairs
  • Telephone
  • Wireless internet connection

† Fees may apply

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