
Moon Palace Cancun
ai
beach
gym
pool
spa
wifi
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- Overview
- Room Types
Hotel details
The all-inclusive Moon Palace Cancun is truly unique, as this expansive and self-contained resort is located on 123 acres just 10 minutes from the Cancun airport, and offers unparalleled hospitality and endless amenities. In your room, you can relax on a spacious balcony, get a beverage from the in-room liquor dispenser, soak in the double whirlpool, and dream under fine linens in your Palace Bed®. Within the resort, there are two enormous pools, a luxurious spa with 39 treatment rooms, a Jack Nicklaus Signature 27-hole golf course, Kids Club for children, Teen Lounge, live evening entertainment, and the amazing and fabulous FlowRider, a wave simulator where you can use body boards or mock surfboards for hours of surfing excitement.
Location — Riviera Maya - Beach Carretera Cancun-Chetumal Km. 340 |
Property Information |
Airport — Cancun International Airport - CUN: 7 miles
Amenities
Hotel Amenities
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Business Services — Internet access†
† Fees may apply
All-Inclusive Amenities
This all-inclusive program includes the following amenities:
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Dining
Onsite Dining
Arrecifes
Offers a breathtaking breakfast buffet and then a Brazilian buffet at dinner. Located in the Nizuc section.
Meals — Breakfast and dinner
Attire — Casual; wet clothes/uncovered swimwear not allowed
Bugambilias
Endless breakfast and lunch buffet and the all-time favorite of Mexican specialties served buffet style at dinner. Located in the Sunrise section.
Meals — Breakfast, lunch, and dinner
Attire — Casual; wet clothes/uncovered swimwear not allowed
El Caribeño
Serving a wide range of Caribbean cuisine. Open for buffet breakfast and lunch and a la carte dinner. Located in the Moon Grand section.
Meals — Breakfast, lunch, and dinner
Attire — Dinner - pants, collared shirts, closed toe shoes
El Manglar
Offering an international buffet at breakfast and lunch and Italian specialties at dinner. Located in the Nizuc section.
Meals — Breakfast, lunch, and dinner
Attire — Casual; wet clothes/uncovered swimwear not allowed
La Gondola
Fabulous international breakfasts and at dinner, Italian favorites. Both served buffet style. Located in the Sunrise section.
Meals — Breakfast and dinner
Attire — Casual; wet clothes/uncovered swimwear not allowed
La Trattoria
Offering continental breakfast from 6am – 7am, an international breakfast and lunch buffet, and then all your favorite Italian foods, served a la carte for dinner. Reservations are required for dinner. Located in the Golf Course section.
Meals — Breakfast, lunch, and dinner
Attire — Dinner - pants, collared shirts, closed toe shoes
Los Caporales
Enjoy a la carte Mexican favorites. Located in the Nizuc section.
Meals — Dinner
Attire — Long pants, collared shirts, closed toe shoes
Los Tacos
Delicious tacos and tortas served a la carte by the pool. Open for lunch, afternoon snacks, and dinner. Located in the Moon Grand section.
Meals — Lunch and dinner
Attire — Casual; wet clothes/uncovered swimwear not allowed
Momo
Delicious Asian cuisine served a la carte at dinner. Reservations are required for Tepanyaki tables. Located in the Sunrise section.
Meals — Dinner
Attire — Casual; wet clothes/uncovered swimwear not allowed
Palapa Barracuda
Poolside restaurant and bar serving an international lunch buffet and grilled steaks and other specialties at dinner. Located in the Sunrise section.
Meals — Lunch and dinner
Attire — Casual; wet clothes/uncovered swimwear not allowed
Palapa Delfines
Hamburgers, hot dogs and all your favorites served buffet style at poolside for lunch and dinner. Located in the Nizuc section.
Meals — Lunch and dinner
Attire — Casual; wet clothes/uncovered swimwear not allowed
Palapa Fragata
An international buffet at lunch and a fabulous seafood buffet at dinner. Located in the Sunrise section.
Meals — Lunch and dinner
Attire — Casual; wet clothes/uncovered swimwear not allowed
Palapa Pelicanos
Poolside restaurant and bar offering an international buffet at lunch and a la carte sushi and grilled meats at dinner. Located in the Nizuc section.
Meals — Lunch and dinner
Attire — Casual; wet clothes/uncovered swimwear not allowed
Various Lounges/Bars
Lobby Bar — Bar with live music. Open 10am – 1am. Nizuc section.
Lounge Bar — Snacks, beverages, and live music. Open 5pm – 1am, with a la carte sushi from 6pm – 11pm. Moon Grand section.
Pool Bar — Open 10am-5pm. Moon Grand section.
Pool Bar Columpios — Open 9am – 12 midnight. Sunrise section.
Sky Bar — Located in the lobby and for adults only. Open 5pm – 12:30am. Sunrise section.
Activities
Onsite Recreation
† Fees may apply |
Onsite Recreation, Cont.
Offsite Recreation
Offsite Attraction
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Policies
Hotel Policies
- Check In — 3:00 PM
- Check Out — 12:00 PM
- Minimum Check-In Age — 18
General Policies
- Hotel Deposit — A credit card and photo ID are required upon check-in for incidentals.
- Hotel Taxes — Room taxes are included in the price.
- Internet — Complimentary WiFi is provided in all guest rooms.
- Service Charges — Maid and bellman service charges are included in the price.
- Spring Break — Student groups on spring break are not allowed. Any guests causing a disturbance will be removed from the hotel at their own expense.
Kids Stay Free Policy
A maximum of 2 children, ages 0-3, stay free when sharing room with a minimum of 2 adults and using existing bedding. Children 4-17 pay child rate.
Pet Policy — Pets are not allowed
Hotel information is as accurate as possible and we aim to keep all information up to date. We are not responsible for any inaccuracies that may occur due to hotels making changes to their property or policies without our knowledge.
Moon Palace Cancun Room Types

Deluxe Resort View
All-Inclusive
Richly appointed rooms with dark wood furniture and soothing neutral accents. Rooms feature complimentary WiFi, whirlpool for two, small sitting area, in-room wine, minibar, and liquor dispenser. 484 square feet.
View — Resort or common areas
Bedding — 2 doubles
Occupancy — 4 adults, 3 children / 4 total
Room Amenities
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† Fees may apply |

Superior Deluxe Garden View
All-Inclusive
Richly appointed rooms with dark wood furniture and soothing neutral accents. Rooms feature complimentary WiFi, whirlpool for two, small sitting area, in-room wine, minibar, and liquor dispenser. 484 square feet.
View — Garden
Bedding — 1 king or 2 doubles
Occupancy — 4 adults, 3 children / 4 total
Room Amenities
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† Fees may apply |

Junior Suite Golf Course
All-Inclusive
Richly appointed rooms with dark wood furniture and soothing neutral accents. Rooms feature a screened terrace with a table and chairs, complimentary WiFi, whirlpool for two, small sitting area, in-room wine, minibar, and liquor dispenser with premium brands. Also included is a golf cart for personal use. 411 square feet.
View — Golf course
Bedding — 1 king
Occupancy — 2 adults / 2 total
Room Amenities
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† Fees may apply |

Superior Deluxe Ocean View
All-Inclusive
Richly appointed rooms with dark wood furniture and soothing neutral accents. Rooms feature complimentary WiFi, whirlpool for two, small sitting area, in-room wine, minibar, and liquor dispenser. 484 square feet.
View — Ocean
Bedding — 1 king or 2 doubles
Occupancy — 4 adults, 3 children / 4 total
Room Amenities
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† Fees may apply |

Superior Deluxe Oceanfront
All-Inclusive
Richly appointed rooms with dark wood furniture and soothing neutral accents. Rooms feature complimentary WiFi, whirlpool for two, small sitting area, in-room wine, minibar, and liquor dispenser. 484 square feet.
View — Oceanfront
Bedding — 1 king or 2 doubles
Occupancy — 4 adults / 4 total
Room Amenities
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† Fees may apply |

Concierge Level
All-Inclusive
Richly appointed rooms with dark wood furniture and soothing neutral accents. Rooms feature complimentary WiFi, whirlpool for two, small sitting area, in-room wine, minibar, and liquor dispenser with premium brands. 484 square feet. Guests staying in Concierge Level rooms also receive:
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View — Ocean
Bedding — 1 king
Occupancy — 2 adults / 2 total
Room Amenities
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† Fees may apply |

Wellness Suite
All-Inclusive
A new concept in guest rooms and the entire vacation experiece, with healthy meals, services of a personal trainer, wellness sports kit, and so much more for a fabulous — and fit — vacation. Suites are beautifully decorated and feature direct access to a pool only for Wellness guests, whirlpool for two, and in-room wine, minibar with health-conscious drinks, liquor dispenser with premium brands, and premium coffee maker. Guests in Wellness Suites also receive:
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View — Pool
Bedding — 1 king and 2 doubles
Occupancy — 4 adults, 3 children / 4 total
Room Amenities
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† Fees may apply |

Family Deluxe
All-Inclusive
Made up of two guaranteed connecting Superior Deluxe Garden or Partial Ocean view room – one room with a king bed and the other with two doubles. Rooms feature a whirlpool for two; in-room bottle of wine upon arrival, minibar, and liquor dispenser with premium brands; and Palace Beds with fine linens. Special amenities include:
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View — Garden or partial ocean
Bedding — 1 king and 2 doubles
Occupancy — 6 adults, 5 children / 6 total
Room Amenities
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† Fees may apply |

Ambassador Suite
All-Inclusive
Lavish details abound in this overly spacious and luxurious suite. Suites are beautifully decorated and feature a living and dining room, walk-in closet, whirlpool for two, in-room wine, liquor dispenser with premium brands, and premium coffee maker. Guests also receive:
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View — Ocean
Bedding — 1 king
Occupancy — 2 adults / 2 total
Room Amenities
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† Fees may apply |

Two-Bedroom Presidential Suite
All-Inclusive
Lavish details abound in this overly spacious and luxurious suite, with two bedrooms. Suites are beautifully decorated and feature a living room with state-of-the-art technology, sleek dining and bar area stocked with premium wines and spirits, whirlpool for two, and large private balcony. Guests also receive:
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View — Ocean
Bedding — 1 king and 2 doubles
Occupancy — 6 adults, 5 children / 6 total
Room Amenities
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† Fees may apply |
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