Now Jade Riviera Cancun

Rating: 4 of 5

ai

beach

pool

wifi

spa

gym

  • Overview
  • Room Types

Hotel details

Located along a sun-drenched beach, steps from the sparkling blue sea, and just minutes from the world’s second largest coral reef and the quaint town of Puerto Morelos, the all-inclusive, Now Jade Riviera Cancun will pamper you with sublime comforts, including spacious and contemporary suites with balconies and whirlpools for two. Elsewhere at this stylish resort, you’ll find eight gourmet restaurants and six happening bars and lounges, three oversized pools and an adults-only pool, nightly entertainment and theme parties, and the fully staffed and supervised, Explorer’s Club for Kids, which has everything covered when it comes to fun.

Location  Puerto Morelos

Unidad 26 Mz. 20, Lote 1-1, SM.3  
Puerto Morelos, QR 77580
MEXICO

Property Information 
Year Built: 2008
Last Renovation: 2010
Floors: 4
Total rooms: 550

Airport — Cancun International Airport - CUN: 12 miles

Amenities

Hotel Amenities

  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Accessible rooms
  • Adjoining rooms
  • All-inclusive meal plan
  • Babysitting†
  • Beauty shop / salon†
  • Bell staff / porter
  • Boutiques / stores†
  • Children programs
  • Children welcome
  • Concierge desk
  • Elevators
  • Free parking
  • Housekeeping - daily
  • Internet services
  • Laundry / Valet service†
  • Live entertainment
  • Lounges / bars
  • Luggage service
  • Meeting rooms†
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Spa†
  • Tour / sightseeing desk†

Business Services — Internet Access

† Fees may apply 

All-Inclusive Amenities
This all-inclusive program includes the following amenities:

  • All meals with gourmet a la carte dining; no dinner reservations required
  • Beverages, including non-alcoholic soft drinks, juice, coffee, tea, and bottled water; domestic and imported beer; house wines; unlimited domestic and international beverages, as well as top-shelf premium brands
  • 24-hour room and concierge services
  • In-room minibar stocked with soft drinks, bottled water, and beer
  • Supervised Explorer's Club for children 3-12, open from 9am - 10pm
  • Non-motorized watersports
  • An array of daytime activities, including dancing lessons, tequila tastings, and more
  • Use of fitness center
  • Evening entertainment including nightly shows, live music, karoke nights, and movies on the beach
  • Taxes and gratuities

Dining

Onsite Dining

Capers
Authentic, a la carte Italian cuisine, served in a Tuscan setting for dinner.
Attire — No flip flops. Long pants and collared dress shirts with sleeves for men.

Carnival International Buffet
Enjoy sumptuous international menu served in casual elegance. Open for lunch and dinner.
Attire — No sleeveless shirts or bathing suits for men. Ladies must wear a bathing suit wrap or cover-up.

Castaways
Small bites and invigorating drinks, served poolside during lunch with great views.
Attire — No sleeveless shirts or bathing suits for men. Ladies must wear a bathing suit wrap or cover-up.

Cin Cin
Offering Mediterranean gourmet fare in a romantic, cabaret-style atmosphere. Adults only and dinner only.
Attire — No flip flops. Long pants and collared dress shirts with sleeves for men.

Coco Café
Premium roast coffee and fresh deli snacks.

Mercure
Enjoy true French cooking in a tranquil garden setting with sea views. Open for breakfast for Preferred Club guests and for dinner for all guests.
Attire — At dinner - No flip flops; long pants and collared dress shirts with sleeves for men.

Spice
Experience divine Asian cuisine for dinner, surrounded by tranquil fountains within an indoor Zen Garden. Has 3 Teppanyaki tables and a sushi bar.
Attire — No flip flops. Long pants and collared dress shirts with sleeves for men.

Tamarindo
Celebrate on a Mexican journey to delectable delights in a contemporary atmosphere. Open for dinner.
Attire — No flip flops. Long pants and collared dress shirts with sleeves for men.

Various Lounges/Bars

Moments — Lobby bar for all manner of drinks, served in a casual atmosphere.
Scores Sports Bar — Pull up a prime seat near the LCD flat panel TVs to enjoy the game or play 8-ball on the 2 pool tables
Splash — Swim-up bar located in the main pool. Open 10am – 6pm.
The Lounge — VIP lounge for Preferred Club guests with big screen TVs, bar service, and snacks
The Mix — Go seaside for a cool drink in this beach hot spot.
The Reef — Swim up and chill out; for Preferred Club guests. Open 10am – 6pm

Activities

Onsite Recreation

  • Beach
  • Bike rental†
  • Children's program — Explorer's Club for kids with fully supervised children's program with arts and crafts, weekly camp out adventure, and big screen and movies on the beach. Daily activities open from 9:00am - 10:00pm for kids from 3 to 12 years old. 
  • Fitness center — Features treadmills, stationary bikes, elliptical machines, stair climbers, free weights, and fitness machines. Open 6am - 8pm.
  • Motorized Water Sports†
  • Non-Motorized Water Sports — Ocean trampoline, inflatable ocean iceberg for climbing, kayaks, hobie cats, and snorkeling.
  • Pool — 3 oversized pools and an adults only pool
  • Shopping† — 2 boutiques and 1 jewelry shop

† Fees may apply

Onsite Recreation, Cont.

  • Sightseeing tours†
  • Spa† — Renova Spa offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating, and peaceful experience. Whirlpool baths and treatment rooms, a relaxation lounge, sauna, steam room, and private showers are available, as well as pedicures, manicures, facials, and a full-service beauty salon.
  • Tennis court
  • Volleyball — Beach and water volleyball

Offsite Recreation

  • Golf†

Offsite Attraction 

  • Cancun: 20 miles
  • Xcaret: 26 miles
  • Puerto Morelos: 2 miles

Policies

Hotel Policies

  • Check In — 3:00 PM
  • Check Out — 12:00 PM
  • Minimum Check-In Age — 18

General Policies

  • Hotel Deposit — A credit card and photo ID are required upon check-in for incidentals.
  • Hotel Taxes — Room taxes are included in the price.
  • Internet — Complimentary resort-wide Wi-Fi access and free international calling to the U.S., Canada, and local landlines available through the Unlimited Connectivity app.
  • Service Charges — Maid and bellman service charges are included in the price.
  • Spring Break — Student groups on spring break are not allowed. Any guests causing a disturbance will be removed from the hotel at their own expense.

Kids Stay Free Policy
Children 0-2 years of age stay free when sharing a room with an adult.  Children 3-12 years of age pay the child rate. 

Pet Policy — Pets not allowed

Hotel information is as accurate as possible and we aim to keep all information up to date. We are not responsible for any inaccuracies that may occur due to hotels making changes to their property or policies without our knowledge.

Now Jade Riviera Cancun Room Types

Deal of the Day

Deal of the Day

All-Inclusive

Spacious suites, decorated in a contemporary tropical style. 

View — Tropical or ocean
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 2 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Separate living and sleeping area
  • Slippers
  • Telephone

† Fees may apply

Junior Suite Tropical View King

Junior Suite Tropical View King

All-Inclusive

Spacious, 700 square-foot suites, decorated in a contemporary tropical style. All suites are nonsmoking and feature a living area that is two steps down from the sleeping area.

View — Tropical
Bedding — 1 king
Occupancy — 2 adults, 1 child / 3 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Separate living and sleeping area
  • Slippers
  • Telephone

† Fees may apply

Junior Suite Tropical View Two Doubles

Junior Suite Tropical View Two Doubles

All-Inclusive

Spacious, 700 square-foot suites, decorated in a contemporary tropical style. All suites are nonsmoking and feature a living area that is two steps down from the sleeping area.

View — Tropical
Bedding — 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Separate living and sleeping area
  • Slippers
  • Telephone

† Fees may apply

Junior Suite Ocean View King

Junior Suite Ocean View King

All-Inclusive

Spacious, 700 square-foot suites, decorated in a contemporary tropical style. All suites are nonsmoking and feature a living area that is two steps down from the sleeping area.

View — Ocean
Bedding — 1 king
Occupancy — 2 adults, 1 child / 3 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Separate living and sleeping area
  • Slippers
  • Telephone

† Fees may apply

Junior Suite Ocean View Two Doubles

Junior Suite Ocean View Two Doubles

All-Inclusive

Spacious, 700 square-foot suites, decorated in a contemporary tropical style. All suites are nonsmoking and feature a living area that is two steps down from the sleeping area.

View — Ocean
Bedding — 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Separate living and sleeping area
  • Slippers
  • Telephone

† Fees may apply

Junior Suite Oceanfront King

Junior Suite Oceanfront King

All-Inclusive

Spacious, 700 square-foot suites, decorated in a contemporary tropical style. All suites are nonsmoking and feature a living area that is two steps down from the sleeping area.

View — Oceanfront
Bedding — 1 king 
Occupancy — 2 adults, 1 child / 3 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Separate living and sleeping area
  • Slippers
  • Telephone

† Fees may apply

Junior Suite Oceanfront Two Doubles

Junior Suite Oceanfront Two Doubles

All-Inclusive

Spacious, 700 square-foot suites, decorated in a contemporary tropical style. All suites are nonsmoking and feature a living area that is two steps down from the sleeping area.

View — Oceanfront
Bedding — 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Separate living and sleeping area
  • Slippers
  • Telephone

† Fees may apply

Preferred Club Deal of the Day

Preferred Club Deal of the Day

All-Inclusive

Spacious suites, decorated in a contemporary tropical style. Guests also receive all the benefits of the Preferred Club, including:

  • Personalized check-in and checkout with concierge service
  • Fine bath amenities
  • Upgraded minibar and room service menu
  • Pillow menu
  • Access to Mercure Restaurant for a la carte breakfast
  • 2, 32-inch LCD TVs
  • Complimentary in-suite Internet access and daily newspaper (English / Spanish)
  • Access to Preferred Club Lounge
  • Daily continental breakfast service in the Preferred Club lounge
  • Afternoon hors d’oeuvres in the Preferred Club lounge
  • Exquisite desserts and fine liquors in the Preferred Club lounge
  • Complimentary computer access
  • Secrets Box for private room service delivery

View — Tropical or ocean
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Separate living and sleeping area
  • Slippers
  • Telephone

† Fees may apply

Preferred Club Ocean View King

Preferred Club Ocean View King

All-Inclusive

Outstanding 765 square-foot suites, decorated in a contemporary tropical style. All suites are nonsmoking and feature a separate living area with a second TV, two large closets, two phones, and a private balcony with a whirlpool for two. Guests also receive all the benefits of the Preferred Club, including:

  • Personalized check-in and checkout with concierge service
  • Fine bath amenities
  • Upgraded minibar and room service menu
  • Pillow menu
  • Access to Mercure Restaurant for a la carte breakfast
  • Complimentary in-suite Internet access and daily newspaper (English / Spanish)
  • Access to Preferred Club Lounge
  • Daily continental breakfast service in the Preferred Club lounge
  • Afternoon hors d’oeuvres in the Preferred Club lounge
  • Exquisite desserts and fine liquors in the Preferred Club lounge
  • Complimentary computer access
  • Secrets Box for private room service delivery

View — Ocean
Bedding — 1 king
Occupancy — 2 adults, 1 child / 3 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Newspaper
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Separate living and sleeping area
  • Slippers
  • Telephone
  • Upgraded bathroom amenities

† Fees may apply

Preferred Club Ocean View Two Doubles

Preferred Club Ocean View Two Doubles

All-Inclusive

Outstanding 765 square-foot suites, decorated in a contemporary tropical style. All suites are nonsmoking and feature a separate living area with a second TV, two large closets, two phones, and a private balcony with a whirlpool for two. Guests also receive all the benefits of the Preferred Club, including:

  • Personalized check-in and checkout with concierge service
  • Fine bath amenities
  • Upgraded minibar and room service menu
  • Pillow menu
  • Access to Mercure Restaurant for a la carte breakfast
  • Complimentary in-suite Internet access and daily newspaper (English / Spanish)
  • Access to Preferred Club Lounge
  • Daily continental breakfast service in the Preferred Club lounge
  • Afternoon hors d’oeuvres in the Preferred Club lounge
  • Exquisite desserts and fine liquors in the Preferred Club lounge
  • Complimentary computer access
  • Secrets Box for private room service delivery

View — Ocean
Bedding — 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Newspaper
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Separate living and sleeping area
  • Slippers
  • Telephone
  • Upgraded bathroom amenities

† Fees may apply

Preferred Club Oceanfront King

Preferred Club Oceanfront King

All-Inclusive

Outstanding 765 square-foot suites, decorated in a contemporary tropical style. All suites are nonsmoking and feature a separate living area with a second TV, two large closets, two phones, and a private balcony with a whirlpool for two. Guests also receive all the benefits of the Preferred Club, including:

  • Personalized check-in and checkout with concierge service
  • Fine bath amenities
  • Upgraded minibar and room service menu
  • Pillow menu
  • Access to Mercure Restaurant for a la carte breakfast
  • 2, 32-inch LCD TVs
  • Complimentary in-suite Internet access and daily newspaper (English / Spanish)
  • Access to Preferred Club Lounge
  • Daily continental breakfast service in the Preferred Club lounge
  • Afternoon hors d’oeuvres in the Preferred Club lounge
  • Exquisite desserts and fine liquors in the Preferred Club lounge
  • Complimentary computer access
  • Secrets Box for private room service delivery

View — Oceanfront
Bedding — 1 king
Occupancy — 2 adults, 1 child / 3 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Newspaper
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Separate living and sleeping area
  • Slippers
  • Telephone
  • Upgraded bathroom amenities

† Fees may apply

Preferred Club Oceanfront Two Doubles

Preferred Club Oceanfront Two Doubles

All-Inclusive

Outstanding 765 square-foot suites, decorated in a contemporary tropical style. All suites are nonsmoking and feature a separate living area with a second TV, two large closets, two phones, and a private balcony with a whirlpool for two. Guests also receive all the benefits of the Preferred Club, including:

  • Personalized check-in and checkout with concierge service
  • Fine bath amenities
  • Upgraded minibar and room service menu
  • Pillow menu
  • Access to Mercure Restaurant for a la carte breakfast
  • 2, 32-inch LCD TVs
  • Complimentary in-suite Internet access and daily newspaper (English / Spanish)
  • Access to Preferred Club Lounge
  • Daily continental breakfast service in the Preferred Club lounge
  • Afternoon hors d’oeuvres in the Preferred Club lounge
  • Exquisite desserts and fine liquors in the Preferred Club lounge
  • Complimentary computer access
  • Secrets Box for private room service delivery

View — Oceanfront
Bedding — 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Newspaper
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Separate living and sleeping area
  • Slippers
  • Telephone
  • Upgraded bathroom amenities

† Fees may apply

Family Suite

Family Suite

All-Inclusive

Family suites are two connected Junior Suites with a king bed and two double beds, separate living areas, and two bathrroms. All suites are decorated in a contemporary tropical style, are nonsmoking, and feature a living area that is two steps down from the sleeping area. 1,400 square feet.

View — Tropical
Bedding — 1 king and 2 doubles
Occupancy — 4 adults, 4 children / 7 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Separate living and sleeping area
  • Slippers
  • Telephone

† Fees may apply

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