Now Sapphire Riviera Cancun

Rating: 4 of 5

ai

pool

wifi

beach

spa

gym

  • Overview
  • Room Types

Hotel details

Welcome to Now Sapphire Riviera Cancun, a sumptuous, all-inclusive, beachfront resort inspired by Mayan architecture and Caribbean tranquility. Get in laid-back vacation mode with some serious pampering in the positively indulgent spa, soaking up the sun along the sparkling sand beach or one of the four pools, or relaxing in your in-room whirlpool for two or between high-thread count linens. Once you’ve rested up, let the fun begin with endless activities and nightly entertainment including big-screen movies on the beach, gourmet restaurants serving tantalizing tastes, and premium cocktails in hip bars and lounges. The kids will have a blast, too, at either the Explorer’s Club for children or the Core Zone for teens.

Location — Puerto Morelos

Sm 11 Mz 9 Lote 10  
Puerto Morelos, QR 77580
MEXICO

Property Information 
Year Built: 2001
Floors: 3
Total rooms: 296

Airport — Cancun International Airport - CUN: 15 miles

Amenities

Hotel Amenities

  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Accessible rooms
  • Adjoining rooms
  • All-inclusive meal plan
  • Babysitting†
  • Beauty shop / salon†
  • Bell staff / porter
  • Boutiques / stores†
  • Car rental desk†
  • Children programs
  • Children welcome
  • Concierge desk
  • Elevators
  • Free parking
  • Housekeeping - daily
  • Internet services
  • Laundry / Valet service†
  • Live entertainment
  • Lounges / bars
  • Meeting rooms†
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Spa†
  • Tour / sightseeing desk†

Business Services — Internet Access

† Fees may apply 

All-Inclusive Amenities
This all-inclusive program includes the following amenities:

  • All meals with gourmet a la carte dining; no dinner reservations required
  • Beverages, including soft drinks, juice, coffee, tea, and bottled water; domestic beer; house wines; and house liquors
  • 24-hour room service
  • In-room minibar stocked with soft drinks, bottled water, and beer
  • Supervised Explorer's Club for children 3-12, open from 9am - 10pm
  • Core Zone for teens, ages 13-17 with video games, pool, foosball, air hockey, TVs, ping pong and evening social mixers
  • Non-motorized watersports
  • An array of daytime activities, including bicycle tours, water aerobics, and more
  • Use of fitness center
  • Use of whirlpool and sauna, located in spa
  • Evening entertainment including theme parties, live music, and movies on the beach
  • Taxes and gratuities

Dining

Onsite Dining

Bluewater Grill
Outstanding seafood and fish specialties served a la carte. Open for dinner.
Attire — No flip flops. Long pants and collared dress shirts with sleeves for men.
Meals — Dinner

Cibu
Explore the rich flavors of the Mediterranean. Open for a la carte dinner.
Attire — No flip flops. Long pants and collared dress shirts with sleeves for men.
Meals — Dinner

Coco Café
Premium roast coffees and fresh deli snacks served in a casual setting, ideal for unwinding.
Attire — No sleeveless shirts or bathing suits for men, ladies must wear a bathing suit wrap or cover-up.

Fresco
Take a journey to delectable Mexican delights. Open for a la carte dinner.
Attire — No flip flops. Long pants and collared dress shirts with sleeves for men.
Meals — Dinner

Lemongrass
Taste the best in Asian, a la carte cuisine. Also has teppanyaki tables and a sushi bar. Dinner only.
Attire — No flip flops. Long pants and collared dress shirts with sleeves for men.
Meals — Dinner

Market Café
Buffet restaurant offering an international menu in a casual atmosphere. Open for breakfast, lunch, and dinner.
Attire — No sleeveless shirts or bathing suits for for men, ladies must wear a bathing suit wrap or cover-up.
Meals — Breakfast, lunch, and dinner

Paramour
An elegant, romantic atmosphere offering a la carte French fare. Adults only. Open for dinner.
Attire — No flip flops. Long pants and collared dress shirts with sleeves for men.
Meals — Dinner

Various Lounges/Bars

Eclipse Night Club — Dance the night away in this lounge offering great music and good times.
Moments — Enjoy a refreshing cocktail in this lobby bar.
Splash — Swim up and enjoy your favorite cocktail, located in the main pool.
The Sandbar — Beach club bar for Preferred Club guests.
The Reef — Pool bar for Preferred Club guests.

Activities

Onsite Recreation

  • Beach — Long, white-sand beach
  • Bike rental
  • Children's program — The Explorer Club for Kids ages 3-12 years old, is fully staffed and supervised, and offers arts and crafts, a playground, sandcastle contests, board and video games, and much more.
  • Motorized water sports†
  • Nightclubs
  • Non-motorized water sports — Ocean trampoline, hobie cats, sailing, kayaks, and water polo
  • Pool — 4 swimming pools
  • Shopping†
  • Sightseeing tours†
  • Spa† — Full-service spa with massage cabins, body and facial treatments, spa boutique, and beauty salon

† Fees may apply

Onsite Recreation, Cont.

  • Table tennis
  • Teen programs — Located next to the Explorer’s Club, the Core Zone is for teens 13-17 and features nightly entertainment, daily activities and a vast array of sports and games.
  • Tennis court
  • Volleyball — Beach and water volleyball
  • Whirlpool — Located within the spa

Offsite Recreation

  • Fitness center — Treadmills, stationary bikes, elliptical machines, stair climber, free weights, and fitness machines. Open 6am - 8pm.
  • Golf† — Enjoy complimentary green fees at two nearby courses.

Offsite Attraction 

  • Puerto Morelos: 3 miles
  • Playa del Carmen: 20 miles
  • Xcaret: 24 miles

Policies

Hotel Policies

  • Check In — 3:00 PM
  • Check Out — 12:00 PM
  • Minimum Check-In Age — 18

General Policies

  • Hotel Deposit — A credit card and photo ID are required upon check-in for incidentals.
  • Hotel Taxes — Room taxes are included in the price.
  • Internet — Download the free Now Resorts & Spa app onto a smart phone or tablet and receive complimentary WiFi and calling while at the resort.
  • Service Charges — Maid and bellman service charges are included in the price.
  • Spring Break — Student groups on spring break are not allowed. Any guests causing a disturbance will be removed from the hotel at their own expense.

Kids Stay Free Policy
Children 0-2 years of age stay free when sharing a room with an adult.  Children 3-12 years of age pay the child rate.

Pet Policy — Pets are not allowed.

Hotel information is as accurate as possible and we aim to keep all information up to date. We are not responsible for any inaccuracies that may occur due to hotels making changes to their property or policies without our knowledge.

Now Sapphire Riviera Cancun Room Types

Deal of the Day

Deal of the Day

All-Inclusive

Spacious suites richly decorated with mahogany furniture and high thread-count linens. All suites are nonsmoking and feature complimentary WiFi when you download the Now Unlimited Connectivity app.

View — Tropical or ocean
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Safe
  • Seating area with sofa / chair
  • Separate tub and shower
  • Slippers
  • Telephone

† Fees may apply

Deluxe Junior Suite Tropical View King

Deluxe Junior Suite Tropical View King

All-Inclusive

Spacious, 520 square-foot suites richly decorated with mahogany furniture and high thread-count linens. All suites are nonsmoking and feature complimentary WiFi when you download the Now Unlimited Connectivity app.

View — Tropical
Bedding — 1 king
Occupancy — 2 adults, 2 children / 3 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Safe
  • Seating area with sofa / chair
  • Separate tub and shower
  • Slippers
  • Telephone

† Fees may apply

Deluxe Junior Suite Tropical View Two Doubles

Deluxe Junior Suite Tropical View Two Doubles

All-Inclusive

Spacious, 520 square-foot suites richly decorated with mahogany furniture and high thread-count linens. All suites are nonsmoking and feature complimentary WiFi when you download the Now Unlimited Connectivity app.

View — Tropical
Bedding — 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Safe
  • Seating area with sofa / chair
  • Separate tub and shower
  • Slippers
  • Telephone

† Fees may apply

Preferred Club Deal of the Day

Preferred Club Deal of the Day

All-Inclusive

Spacious, 520 square-foot suites richly decorated with mahogany furniture and high thread-count linens. All suites are nonsmoking and feature complimentary WiFi when you download the Now Unlimited Connectivity app. Guests also receive all the benefits of the Preferred Club, including:

  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Upgraded minibar and room service menu
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults only, featuring Bali beds
  • Pool concierge and bar service
  • Access to Preferred Club Lounge
  • Daily continental breakfast service in the Preferred Club lounge
  • Afternoon hors d’oeuvres in the Preferred Club lounge
  • Exquisite desserts and fine liquors in the Preferred Club lounge
  • Complimentary computer access in the Preferred Club lounge

View — Various
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Non-smoking
  • Safe
  • Seating area with sofa / chair
  • Separate tub and shower
  • Slippers
  • Telephone

† Fees may apply

Preferred Club Junior Suite Tropical View King

Preferred Club Junior Suite Tropical View King

All-Inclusive

Spacious, 520 square-foot suites richly decorated with mahogany furniture and high thread-count linens. All suites are nonsmoking and feature complimentary WiFi when you download the Now Unlimited Connectivity app. Guests also receive all the benefits of the Preferred Club, including:

  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Upgraded minibar and room service menu
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults only, featuring Bali beds
  • Pool concierge and bar service
  • Access to Preferred Club Lounge
  • Daily continental breakfast service in the Preferred Club lounge
  • Afternoon hors d’oeuvres in the Preferred Club lounge
  • Exquisite desserts and fine liquors in the Preferred Club lounge
  • Complimentary computer access in the Preferred Club lounge

View — Tropical
Bedding — 1 king
Occupancy — 2 adults, 2 children / 3 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Non-smoking
  • Safe
  • Seating area with sofa / chair
  • Separate tub and shower
  • Slippers
  • Telephone

† Fees may apply

Preferred Club Junior Suite Tropical View Two Doubles

Preferred Club Junior Suite Tropical View Two Doubles

All-Inclusive

Spacious, 520 square-foot suites richly decorated with mahogany furniture and high thread-count linens. All suites are nonsmoking and feature complimentary WiFi when you download the Now Unlimited Connectivity app. Guests also receive all the benefits of the Preferred Club, including:

  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Upgraded minibar and room service menu
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults only, featuring Bali beds
  • Pool concierge and bar service
  • Access to Preferred Club Lounge
  • Daily continental breakfast service in the Preferred Club lounge
  • Afternoon hors d’oeuvres in the Preferred Club lounge
  • Exquisite desserts and fine liquors in the Preferred Club lounge
  • Complimentary computer access in the Preferred Club lounge

View — Tropical
Bedding — 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Non-smoking
  • Safe
  • Seating area with sofa / chair
  • Separate tub and shower
  • Slippers
  • Telephone

† Fees may apply

Preferred Club Junior Suite Oceanfront King

Preferred Club Junior Suite Oceanfront King

All-Inclusive

Spacious, 520 square-foot suites richly decorated with mahogany furniture and high thread-count linens. All suites are nonsmoking and feature complimentary WiFi when you download the Now Unlimited Connectivity app. Guests also receive all the benefits of the Preferred Club, including:

  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Upgraded minibar and room service menu
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults only, featuring Bali beds
  • Pool concierge and bar service
  • Access to Preferred Club Lounge
  • Daily continental breakfast service in the Preferred Club lounge
  • Afternoon hors d’oeuvres in the Preferred Club lounge
  • Exquisite desserts and fine liquors in the Preferred Club lounge
  • Complimentary computer access in the Preferred Club lounge

View — Oceanfront
Bedding — 1 king
Occupancy — 2 adults, 2 children / 3 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Non-smoking
  • Safe
  • Seating area with sofa / chair
  • Separate tub and shower
  • Slippers
  • Telephone

† Fees may apply

Preferred Club Junior Suite Oceanfront Two Doubles

Preferred Club Junior Suite Oceanfront Two Doubles

All-Inclusive

Spacious, 520 square-foot suites richly decorated with mahogany furniture and high thread-count linens. All suites are nonsmoking and feature complimentary WiFi when you download the Now Unlimited Connectivity app. Guests also receive all the benefits of the Preferred Club, including:

  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Upgraded minibar and room service menu
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults only, featuring Bali beds
  • Pool concierge and bar service
  • Access to Preferred Club Lounge
  • Daily continental breakfast service in the Preferred Club lounge
  • Afternoon hors d’oeuvres in the Preferred Club lounge
  • Exquisite desserts and fine liquors in the Preferred Club lounge
  • Complimentary computer access in the Preferred Club lounge

View — Oceanfront
Bedding — 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Non-smoking
  • Safe
  • Seating area with sofa / chair
  • Separate tub and shower
  • Slippers
  • Telephone

† Fees may apply

Preferred Club Junior Suite Beachfront King

Preferred Club Junior Suite Beachfront King

All-Inclusive

Spacious, 520 square-foot suites richly decorated with mahogany furniture and high thread-count linens. All suites are nonsmoking and feature complimentary WiFi when you download the Now Unlimited Connectivity app. Guests also receive all the benefits of the Preferred Club, including:

  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Upgraded minibar and room service menu
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults only, featuring Bali beds
  • Pool concierge and bar service
  • Access to Preferred Club Lounge
  • Daily continental breakfast service in the Preferred Club lounge
  • Afternoon hors d’oeuvres in the Preferred Club lounge
  • Exquisite desserts and fine liquors in the Preferred Club lounge
  • Complimentary computer access in the Preferred Club lounge

View — Beachfront
Bedding — 1 king
Occupancy — 2 adults, 2 children / 3 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Non-smoking
  • Safe
  • Seating area with sofa / chair
  • Separate tub and shower
  • Slippers
  • Telephone

† Fees may apply

Preferred Club Junior Suite Beachfront Two Doubles

Preferred Club Junior Suite Beachfront Two Doubles

All-Inclusive

Spacious, 520 square-foot suites richly decorated with mahogany furniture and high thread-count linens. All suites are nonsmoking and feature complimentary WiFi when you download the Now Unlimited Connectivity app. Guests also receive all the benefits of the Preferred Club, including:

  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Upgraded minibar and room service menu
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults only, featuring Bali beds
  • Pool concierge and bar service
  • Access to Preferred Club Lounge
  • Daily continental breakfast service in the Preferred Club lounge
  • Afternoon hors d’oeuvres in the Preferred Club lounge
  • Exquisite desserts and fine liquors in the Preferred Club lounge
  • Complimentary computer access in the Preferred Club lounge

View — Beachfront
Bedding — 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Non-smoking
  • Safe
  • Seating area with sofa / chair
  • Separate tub and shower
  • Slippers
  • Telephone

† Fees may apply

Preferred Club Governor Suite

Preferred Club Governor Suite

All-Inclusive

Spacious, 990 square-foot suite richly decorated with mahogany furniture and high thread-count linens. Suite includes a private bedroom with separate living and dining room as well as a patio lounge with a double terrace and whirlpool. All suites are nonsmoking and feature complimentary WiFi when you download the Now Unlimited Connectivity app. Guests also receive all the benefits of the Preferred Club, including:

  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Upgraded minibar and room service menu
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults only, featuring Bali beds
  • Pool concierge and bar service
  • Access to Preferred Club Lounge
  • Daily continental breakfast service in the Preferred Club lounge
  • Afternoon hors d’oeuvres in the Preferred Club lounge
  • Exquisite desserts and fine liquors in the Preferred Club lounge
  • Complimentary computer access in the Preferred Club lounge

View — Beachfront
Bedding — 1 king
Occupancy — 2 adults / 2 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Dining room
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Non-smoking
  • Safe
  • Seating area with sofa / chair
  • Separate living and sleeping area
  • Separate tub and shower
  • Slippers
  • Telephone

† Fees may apply

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