Playacar Palace

Rating: 4 of 5

ai

beach

pool

wifi

  • Overview
  • Room Types

Hotel details

The all-inclusive Playacar Palace is ideally located on a wide and beautiful beach; a short walk away from Playa del Carmen’s famed 5th Avenue with its shopping, dining, and nightlife; and steps from the ferry to Cozumel. This intimate and relaxing resort offers beautifully decorated rooms with double whirlpools and in-room liquor dispensers; a variety of restaurants offering Mexican, Asian, and Italian cuisine; and fun-filled daily activities and evening entertainment. A fully equipped fitness center and luxurious spa is located nearby at the Playacar Spa and Golf Club.

Location  Playa del Carmen - Beach

Bahia del Espiritu Santo S/N  
Playa del Carmen, QR 77710
MEXICO

Property Information 
Year Built: 1991
Last Renovation: 2005
Accessible rooms: 4
Floors: 5
Total rooms: 208

Airport — Cancun International Airport - CUN: 35 miles

Amenities

Hotel Amenities

  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Accessible rooms
  • All-inclusive meal plan
  • Babysitting†
  • Beauty shop / salon, offsite†
  • Children welcome
  • Complimentary wireless internet
  • Concierge desk
  • Elevators
  • Free parking
  • Gift / News stand†
  • Housekeeping - daily
  • Laundry / Valet service†
  • Live entertainment
  • Lounges / bars
  • Luggage service
  • Meeting rooms†
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Spa, offsite†
  • Tour / sightseeing desk†
  • Valet parking

Business Services — Internet Access

† Fees may apply 

All-Inclusive Amenities
This all-inclusive program includes the following amenities:

  • All meals and snacks
  • Unlimited drinks
  • 24-hour room service
  • WiFi access
  • Unlimited long distance phone calls to Mexico, USA, and Canada, (restrictions apply)
  • Use of fitness center at Playacar Spa & Golf Resort
  • Use of tennis courts at Playacar Spa & Golf Resort
  • Non-motorized watersports
  • Live entertainment and theme nights
  • Taxes and gratuities

Dining

Onsite Dining

Café del Mar
Casual restaurant serving an international breakfast and lunch buffet and an a la carte international/Mexican menu for dinner.
Attire — Casual. Wet clothing and uncovered swimwear is not allowed.

Mo-Mo-No-Ha-Ha
Serving delicious Asian cuisine for dinner.
Attire — Long pants, collared shirts, and shoes are required.

Terrazza
Casually elegant restaurant offering an a la carte Italian menu for dinner.
Attire — Long pants, collared shirts, and shoes are required.

Various Lounges/Bars

Aqua Bar — Pool and snack bar, open from 10am – 6pm
Cielo Bar — Lobby bar, open from 10am – 1am.
Luna Bar — Serving cocktails and Thai appetizers from 6pm – 1am.

Activities

Onsite Recreation

  • Beach
  • Children's pool
  • Non-Motorized Water Sports
  • Pool — Pool with a section for children and a swim-up bar
  • Shopping† — There is a gift shop onsite, as well as a boutique, logo shop, and jewelry store at the Playacar Spa & Golf Club.
  • Volleyball — Beach volleyball

† Fees may apply

Offsite Recreation

  • Fitness center — Located at the Playacar Spa & Golf Club; shuttle service is provided.
  • Golf† — Robert Von-Hagge designed, 18-hole, par 72 course, set only a few hundred yards from the ocean.
  • Tennis court — Located at the Playacar Spa & Golf Club; shuttle service is provided.

Offsite Attraction 

  • Playacar Spa & Golf Club: 1 mile

Policies

Hotel Policies

  • Check In — 3:00 PM
  • Check Out — 12:00 PM
  • Minimum Check-In Age — 18

General Policies

  • Hotel Deposit — A credit card and photo ID are required upon check-in for incidentals.
  • Hotel Taxes — Room taxes are included in the price.
  • Internet — Complimentary WiFi access in all guest rooms and most public areas.
  • Service Charges — Maid and bellman service charges are included in the price.
  • Spring Break — Student groups on spring break are not allowed. Any guests causing a disturbance will be removed from the hotel at their own expense.

Kids Stay Free Policy
A maximum of 2 children, ages 0-3, stay free when sharing room with a minimum of 2 adults and using existing bedding.

Pet Policy — Pets are not allowed.

Hotel information is as accurate as possible and we aim to keep all information up to date. We are not responsible for any inaccuracies that may occur due to hotels making changes to their property or policies without our knowledge.

Playacar Palace Room Types

Deluxe Resort View

Deluxe Resort View

All-Inclusive

Spacious rooms, elegantly decorated with tropical-inspired furniture and soothing neutrals. Rooms feature a whirlpool for two, liquor dispenser, 24-hour room service, and complimentary WiFi access. 525 square feet.

View — Resort / common areas
Bedding — 1 king or 2 doubles
Occupancy — 4 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Slippers
  • Telephone
  • Turn down service
  • TV

† Fees may apply

Superior Deluxe Partial Ocean View

Superior Deluxe Partial Ocean View

All-Inclusive

Spacious rooms, elegantly decorated with tropical-inspired furniture and soothing neutrals. Rooms feature a whirlpool for two, liquor dispenser, 24-hour room service, and complimentary WiFi access. 525 square feet. Some rooms have a balcony with two chairs and a table and some rooms have a French-style balcony.

View — Partial ocean
Bedding — 1 king or 2 doubles
Occupancy — 4 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Slippers
  • Telephone
  • Turn down service
  • TV

† Fees may apply

Superior Deluxe Ocean View

Superior Deluxe Ocean View

All-Inclusive

Spacious rooms, elegantly decorated with tropical-inspired furniture and soothing neutrals. Rooms feature a whirlpool for two, liquor dispenser, 24-hour room service, and complimentary WiFi access. 525 square feet.

View — Ocean
Bedding — 1 king or 2 doubles
Occupancy — 4 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Slippers
  • Telephone
  • Turn down service
  • TV

† Fees may apply

Honeymoon Suite

Honeymoon Suite

All-Inclusive

Spacious suites, elegantly decorated with tropical-inspired furniture and soothing neutrals. Rooms feature a seating area, whirlpool for two, liquor dispenser with premium brands, 24-hour room service, exclusive beach bag (1 per room) and complimentary WiFi access. 633 square feet.

View — Oceanfront
Bedding — 1 king
Occupancy — 2 adults / 2 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • CD player
  • Coffee / Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Slippers
  • Telephone
  • Turn down service
  • TV
  • Upgraded bathroom amenities

† Fees may apply

Concierge Level

Concierge Level

All-Inclusive

Spacious rooms, elegantly decorated with tropical-inspired furniture and soothing neutrals. Rooms feature a large balcony with a table and chairs, whirlpool for two, liquor dispenser with premium brands, 24-hour room service, and complimentary WiFi access. 525 square feet. Guests staying in Concierge Level rooms also receive:

  • Private check-in and check-out
  • Early check-in and late check-out (subject to availability)
  • Upgraded liquor brands in the dispenser
  • Upgraded room service menu
  • Pillow menu
  • Aromatherapy menu
  • Concierge phone service
  • 2, 25-minute massages

View — Ocean
Bedding — 1 king
Occupancy — 2 adults / 2 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • CD player
  • Coffee / Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Slippers
  • Telephone
  • Turn down service
  • TV
  • Upgraded bathroom amenities

† Fees may apply

Sand Suite

Sand Suite

All-Inclusive

Rooms offer direct access to the beach and feature a whirlpool for two; in-room liquor dispenser with premium brands, bottle of wine, and minibar; and complimentary WiFi access. 525 square feet. Guests also receive:

  • Private check-in and check-out
  • Early check-in and late check-out (based on availability)
  • Exclusive beach bag (1 per room, per stay)
  • Aromatherapy and pillow menu
  • Special menu for 24-hour room service
  • In-room snacks including chips, chocolates, peanuts, and crackers

View — Oceanfront
Bedding — 1 king or 2 doubles
Occupancy — 4 adults, 3 children / 4 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • CD player
  • Coffee / Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Slippers
  • Telephone
  • Turn down service
  • TV
  • Upgraded bathroom amenities

† Fees may apply

Governor Suite

Governor Suite

All-Inclusive

Large and luxurious, these 700 square-foot suites are elegantly decorated with tropical-inspired furniture and soothing neutrals. Suites feature a whirlpool for two, liquor dispenser with premium brands, 24-hour room service, and complimentary WiFi access.

View — Ocean
Bedding — 1 king
Occupancy — 2 adults / 2 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Slippers
  • Telephone
  • Turn down service
  • TV

† Fees may apply

Two-Bedroom Presidential Suite

Two-Bedroom Presidential Suite

All-Inclusive

Large and luxurious, these suites have two bedrooms — one with a king bed and one with two doubles, a large living and dining area, whirlpool for two, bar area with liquor dispenser offering premium brands, 24-hour room service, and complimentary WiFi access.

View — Ocean
Bedding — 1 king and 2 doubles
Occupancy — 6 adults, 5 children / 6 total

Room Amenities

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Bathrobe
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Slippers
  • Telephone
  • Turn down service
  • TV

† Fees may apply

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