Ocean Maya Royale

Rating: 4 of 5

ai

beach

gym

pool

spa

wifi

Preferred pick

  • Overview
  • Room Types

Hotel details

The all-inclusive Ocean Maya Royale is a unique resort in many ways, being a resort for adults only and comprised of bungalows, scattered across beautifully manicured grounds, and overlooking a sparkling pool and the white sands and aqua waters of the Caribbean. Each two-story bungalow has only eight guest rooms, enhancing the feeling of being at a private and exclusive retreat. And while the resort is intimate, it’s also big on amenities, including six restaurants and three bars, a full-service spa, daily activities program, evening entertainment, tennis courts, and a dive center.

Location  Playa del Carmen / Playacar - Beach

Carretera Federal Chetumal, km. 299  
Playa del Carmen, QR 
MEXICO

Property Information 
Year Built: 1998
Last Renovation: 2010
Floors: 2
Total rooms: 320

Airport — Cancun International Airport - CUN: 30 miles

Amenities

Hotel Amenities

  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • All-inclusive meal plan
  • Beauty shop / salon†
  • Bell staff / porter
  • Car rental desk†
  • Children not allowed
  • Concierge desk
  • Elevators not available
  • Gift / News stand†
  • Housekeeping - daily
  • Internet services
  • Laundry / Valet service†
  • Lounges / bars
  • Luggage service
  • Meeting rooms†
  • Non-smoking rooms available
  • Parking
  • Pool
  • Restaurant†
  • Room service — limited hours†
  • Spa†
  • Tour / sightseeing desk†

Business Services — Internet Access

† Fees may apply 

All-Inclusive Amenities
This all-inclusive program includes the following amenities:

  • All meals and snacks
  • Unlimited beverages, including soft drinks, juices, coffee, domestic beer, house wine, and liquor
  • Minibar stocked daily with water, soft drinks, and beer
  • Daily activities and evening entertainment program
  • Use of fitness center, tennis courts, and table tennis
  • Non-motorized water sports
  • All taxes and gratuities

Dining

Onsite Dining

Blue Moon
Intimate and elegant space, offering innovative continental cuisine with Caribbean island flair. Open for a la carte dinner.
Attire — Elegant – Long pants, collared dress shirts, and closed-toe shoes for men.

El Charro
Poolside snacks including everyone’s favorites of burgers and hot dogs during the day and turning into an a la carte Mexican restaurant in the evening. Open for lunch and dinner.
Attire — Casual – shirts and shoes required

La Dolce Vita
Beautiful beachfront location and outstanding Italian food. Open for a la carte dinner.
Attire — Resort casual – No shorts or flip flops. Long pants and shirts with sleeves for men.

La Hacienda
International display cuisine restaurant located near the lobby. Open for breakfast, lunch, and dinner.
Attire — Casual – shirts and shoes required

Mike’s Coffee
Specialty coffee and teas, as well as homemade sandwiches and cakes.

Yookoso
Offering a fusion of traditional Oriental cuisine and Japanese Teppanyaki. Open for a la carte dinner.
Attire — Resort casual – No shorts or flip flops. Long pants and shirts with sleeves for men.

Various Lounges/Bars

Lobby bar
Swim-up bar
Aqua Lounge
Fresco bar
— A juice bar

Activities

Onsite Recreation

  • Beach — More than 700 feet of white-sand beach
  • Fitness center
  • Non-Motorized Water Sports
  • Pool — 2 pools
  • Scuba diving† — Dive shop on site offering daily diving on reef, trips to the Mayan cenotes, PADI diving courses for all levels, and snorkeling trips

† Fees may apply

Onsite Recreation, Cont.

  • Spa† — Offering a wide range of massage, body, and skin treatments
  • Table tennis
  • Tennis court — 3 floodlit hard surface tennis courts
  • Volleyball
  • Whirlpool†

Offsite Attraction 

  • Playa del Carmen: 7 miles
  • Tulum: 44 miles

Policies

Hotel Policies

  • Check In — 3:00 PM
  • Check Out — 12:00 PM
  • Minimum Check-In Age — 18

General Policies

  • Hotel Deposit — A credit card and photo ID are required upon check-in for incidentals.
  • Hotel Taxes — Room taxes are included in the price.
  • Internet — Complimentary WiFi throughout the hotel.
  • Service Charges — Maid and bellman service charges are included in the price.
  • Spring Break — Student groups on spring break are not allowed. For specific dates, no customers 23 years of age or younger are allowed unless there is at least one adult over 30 years old in the same room.  Student or spring break groups with 16 to 23 year olds are not allowed even when accompanied by adults over 30 years old. Any guests causing a disturbance will be removed from the hotel at their own expense.

Pet Policy — Pets are not allowed.

Hotel information is as accurate as possible and we aim to keep all information up to date. We are not responsible for any inaccuracies that may occur due to hotels making changes to their property or policies without our knowledge.

Ocean Maya Royale Room Types

Maya Deluxe

Maya Deluxe

All-Inclusive

Modern and stylish rooms decorated in hues of sand and sky.

View — Resort
Bedding — 1 king or 2 queens
Occupancy — 3 adults / 3 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Cable television
  • Coffee / Tea maker
  • Desk
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Sitting area
  • Telephone

† Fees may apply

Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe

All-Inclusive

Modern and stylish rooms decorated in soothing neutrals. Features a balcony with a whirlpool for two. Guests also receive the following:

  • Premium room in preferential room location
  • Complimentary use of computers in the Privilege lounge, in-room WiFi, and in-room internet connection
  • Welcome bottle of wine or selection by the chef
  • Beds with top-grade linens, pillow-top, and pillow menu
  • Premium top-shelf liquor service in bars and restaurants
  • Privilege breakfast, hors d'oeuvres, and snack service
  • Personalized check-in and check-out services
  • Concierge services for spa, travel, dining, and other personal experiences
  • Exclusive Privilege Beach with Balinese sun beds and waiter service
  • A la carte room service at no extra charge from 24 HRS
  • One exclusive dinner per stay (advance reservation required)
  • Privilege a la Carte services where guests can submit their personal requests prior to arrival

View — Gardens
Bedding — 1 king
Occupancy — 2 adults / 2 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Coffee / Tea maker
  • Desk
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Seating area with sofa / chair
  • Shower only
  • Slippers
  • Telephone

† Fees may apply

Privilege Junior Suite

Privilege Junior Suite

All-Inclusive

Modern and stylish rooms decorated in hues of sand and sky. Guests in these spacious rooms also receive the benefits of Privilege, including:

  • Premium room
  • Complimentary use of computers in the Privilege lounge, in-room WiFi, and in-room internet connection
  • Welcome bottle of wine or selection by the chef
  • Beds with top-grade linens, pillow-top, and pillow menu
  • Premium top-shelf liquor service in bars and restaurants
  • Privilege breakfast, hors d'oeuvres, and snack service
  • Personalized check-in and check-out services
  • Concierge services for spa, travel, dining, and other personal experiences
  • Exclusive Privilege Beach with Balinese sun beds and waiter service
  • A la carte room service at no extra charge from 24 HRS
  • One exclusive dinner per stay (advance reservation required)
  • Privilege a la Carte services where guests can submit their personal requests prior to arrival

View — Gardens
Bedding — 1 king and sofa bed
Occupancy — 2 adults / 2 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathrobe
  • Cable television
  • Coffee / Tea maker
  • Desk
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower
  • Sitting area
  • Slippers
  • Telephone

† Fees may apply

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