Ocean Riviera Paradise

Rating: 4 of 5

ai

beach

gym

pool

spa

wifi

  • Overview
  • Room Types

Hotel details

The all-inclusive Ocean Riviera Paradise is located beachfront along one of the most-loved stretches of sand in Mexico. Escape to the sun, and pamper yourself in one of the many luxurious suites on property. Whether traveling with the kids or looking for an adults-only getaway, this hotel is perfect for you. With separate sections designed for families, adults, and an exclusive section for guests staying in Privilege rooms, there's a piece of paradise for everyone. Cool down in one of the four outdoor pools, let the kids splash in the children's pool and water playground, pamper yourself in the spa, work out in the fitness center, hit the courts, or be entertained at the casino or theater, and more. There's no shortage of fun day or night at the Ocean Riviera Paradise.

Location: Playa del Carmen - Beach

Carretera Federal Chetumal – Cancún Km 298
77710-Riviera Maya-Riviera Maya, Mexico

Property Information 
Year Built: 2016
Floors: 4
Total rooms: 974

Airport — Cancún International Airport - CUN: 31 miles

Amenities

Hotel Amenities

  • 24-hour front desk
  • Accessible facilities
  • Adjoining rooms
  • All-inclusive meal plan
  • Babysitting†
  • Beauty shop / salon†
  • Bell staff / porter
  • Car rental desk†
  • Children programs
  • Children welcome
  • Complimentary wireless internet
  • Concierge desk
  • Elevators
  • Free parking
  • Housekeeping - daily
  • Laundry / Valet service†
  • Live entertainment
  • Lounges / bars
  • Luggage service
  • Meeting rooms†
  • Pool
  • Restaurant
  • Room service
  • Spa†
  • Tour / sightseeing desk†

Business Services — Internet access†

† Fees may apply 

All-Inclusive Amenities
This all-inclusive program includes the following amenities:

  • All meals, beverages, and snacks 24 hours a day
  • Complimentary WiFi throughout the hotel
  • Fitness center
  • Non-motorized water sports
  • Taxes and gratuitites

Dining

Onsite Dining

Amaranto
Buffet-style restaurant serving international cuisine with theme nights and specialties from a number of countries.
Type — International
Meals — Breakfast, lunch, and dinner

Blue Moon
Romantic, à la carte restaurant serving signature cuisine. For guests aged 18  years and older.
Meals — Dinner

Daisy Snack Bar
Offering a variety of drinks and snacks that kids will love.

La Locanda
À la carte Italian restaurant. Offers a delicious variety of traditional pastas and sauces, as well as a wide range of Italian wines, specially selected to perfectly accompany the dishes on the menu.
Type — Italian
Meals — Lunch and dinner

Mike's Coffee
Specializing in tea, coffee, and cakes, it also offers a wide range of smoothies and malted beverages, ideal for cooling down on a hot day.

Pez Vela Restaurant
À la carte restaurant located on the beach with a warm, tropical atmosphere and Caribbean flavors cooked up by the master chef.
Type — Caribbean
Meals — Dinner

Route 66
Typical American à la carte restaurant with a 1950s and 60s atmosphere and an amazing Food Truck. Specializing in hamburgers, barbecue, and more.
Type — American
Meals — Dinner

Sakura
Oriental restaurant with Teppanyaki grills.
Type — Asian
Meals — Dinner

Steak House
À la carte restaurant specializing in grilled meats.
Type — Steaks
Meals — Dinner

Villa Marina
Buffet-style restaurant serving international cuisine, with show cooking, different culinary corners with specialties from a number of countries and theme nights. Located in the pool area.
Type — International
Meals — Breakfast, lunch and dinner

Various Lounges/Bars

Beach Bar
Lobby Bar
Piano Bar — With live music
Snack Bars — 3 snack bars located in the pool area
Sports Bar
Swim-up Pool Bars — The resort has 5 swim-up pool bars

Activities

Onsite Recreation

  • Beach — Located on a beautiful sandy beach
  • Bowling alley
  • Casino†
  • Children's pool 
  • Children's program — Mini Club for children 4 to 12 years old; a full program of entertainment day and night with activities organized by age group
  • Fitness center
  • Motorized water sports†
  • Non-motorized water sports — Kayaks, Hobie cats, and boogie boards
  • Pool — 4 outdoor pools
  • Nightclub
  • Scuba diving† — Dive it! diving center
  • Spa† — The Despacio Spa Center offers massages, face and body treatments, an indoor pool, sauna, jacuzzi, and more.

Onsite Recreation, Cont.

  • Teen Club — Entertainment program for kids 13 to 17 years old and access the teen room with PlayStations, Xboxes, Guitar Hero, foosball, movies, snacks, and more
  • Tennis courts — 3 courts and a multisports court
  • Theaters — 2 theaters for shows

Offsite Recreation

  • Golf† — Located near several high-level golf courses

Offsite Attraction

  • Playa del Carmen: 6 miles
  • Tulum: 50 miles
  • Xel-Ha: 26 miles

† Fees may apply

Policies

Hotel Policies

  • Check In — 3:00 PM
  • Check Out — 12:00 PM
  • Minimum Check-In Age — 18

General Policies

  • Hotel Deposit — A credit card and photo ID are required upon check-in for incidentals.
  • Hotel Taxes — Room taxes are included in the price.
  • Internet — Complimentary WiFi in lobby and all guest rooms.
  • Service Charges — Maid and bellman service charges are included in the price.
  • Spring Break — Hotel does not accept spring breakers or spring break groups. No customers 23 years of age or under are allowed unless accompanied by at least one adult 30 years of age or older between February 1 – April 30.

Kids Stay Free Policy
A maximum of 2 children, ages 0-2, stay free when sharing room with a minimum of 2 adults and using existing bedding.  

Pet Policy — Pets not allowed

Hotel information is as accurate as possible and we aim to keep all information up to date. We are not responsible for any inaccuracies that may occur due to hotels making changes to their property or policies without our knowledge.

Ocean Riviera Paradise Room Types

Daisy Junior Suite Garden View

Daisy Junior Suite Garden View

All-Inclusive

Perfect for families, these luxurious suites offer adjoining guest rooms and are close to the children's pool and Daisy daycare facilities.

View — Garden
Bedding — 1 king or 2 queens
Occupancy — 4 adults, 4 children / 5 total

Room Amenities

  • Air conditioning
  • Balcony / Terrace
  • Bathtub / shower combination
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sofa bed
  • Telephone
  • TV

† Fees may apply

El Beso Junior Suite Pool View

El Beso Junior Suite Pool View

All-Inclusive

These rooms, located in the adults-only section of the resort, feature ocean-fresh décor with white walls and dark woodwork.  

View — Pool
Bedding — 1 king or 2 queens
Occupancy — 3 adults / 3 total

Room Amenities

  • Air conditioning
  • Balcony / Terrace
  • Bathtub / shower combination
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sofa bed
  • Telephone
  • TV

† Fees may apply

El Beso Junior Suite Swim-Up

El Beso Junior Suite Swim-Up

All-Inclusive

These rooms, located in the adults-only section of the resort, feature ocean-fresh décor with white walls, dark woodwork, and swim-up access. 

View — Pool
Bedding — 1 king or 2 queens
Occupancy — 3 adults / 3 total

Room Amenities

  • Air conditioning
  • Balcony / Terrace
  • Bathtub / shower combination
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sofa bed
  • Telephone
  • TV

† Fees may apply

Eden Junior Suite Garden View

Eden Junior Suite Garden View

All-Inclusive

These rooms, located nearest to the beach, feature ocean-fresh décor with white walls and dark woodwork.

View — Garden
Bedding — 1 king or 2 queens
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning
  • Balcony / Terrace
  • Bathtub / shower combination
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sofa bed
  • Telephone
  • TV

† Fees may apply

Eden Junior Suite Jacuzzi

Eden Junior Suite Jacuzzi

All-Inclusive

These rooms, located nearest to the beach, feature ocean-fresh décor with white walls and dark woodwork.

View — Resort / ocean
Bedding — 1 king or 2 queens
Occupancy — 3 adults, 2 children / 3 total

Room Amenities

  • Air conditioning
  • Balcony / Terrace
  • Bathtub / shower combination
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sofa bed
  • Telephone
  • TV
  • Whirlpool

† Fees may apply

Eden Junior Suite Swim-Up

Eden Junior Suite Swim-Up

All-Inclusive

These rooms, located nearest to the beach, feature ocean-fresh décor with white walls, dark woodwork, and swim-up access.

View — Pool
Bedding — 1 king or 2 queens
Occupancy — 3 adults / 3 total

Room Amenities

  • Air conditioning
  • Balcony / Terrace
  • Bathtub / shower combination
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sofa bed
  • Telephone
  • TV

† Fees may apply

Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

All-Inclusive

These rooms feature ocean-fresh décor with white walls, dark woodwork, and beds surrounded by elegant drapes. Guests in the Privilege suites also enjoy:

  • Welcome gift 
  • Welcome bottle of wine or selection of our chef 
  • Pillow menu and daily turndown service
  • 24-hour room service
  • VIP amenities
  • DVD player & selection of movies (available upon request) 
  • Alarm clock with iPod player 
  • Nespresso coffee machine 
  • Privilege beach towels 

View — Garden
Bedding — 1 king or 2 queens
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning
  • Balcony / Terrace
  • Bathtub / shower combination
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sofa bed
  • Telephone
  • TV

† Fees may apply

Privilege Junior Suite Swim-Up

Privilege Junior Suite Swim-Up

All-Inclusive

These rooms feature ocean-fresh décor with white walls, dark woodwork, and beds surrounded by elegant drapes. Guests in the Privilege suites also enjoy:

  • Welcome gift 
  • Welcome bottle of wine or selection of our chef 
  • Pillow menu and daily turndown service
  • 24-hour room service
  • VIP amenities
  • DVD player & selection of movies (available upon request) 
  • Alarm clock with iPod player 
  • Nespresso coffee machine 
  • Privilege beach towels 

View — Pool
Bedding — 1 king or 2 queens
Occupancy — 3 adults / 3 total

Room Amenities

  • Air conditioning
  • Balcony / Terrace
  • Bathtub / shower combination
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sofa bed
  • Telephone
  • TV

† Fees may apply

Daisy Junior Suite Pool View

Daisy Junior Suite Pool View

All-Inclusive

Perfect for families, these luxurious suites offer adjoining guest rooms and are close to the children's pool and Daisy daycare facilities.

View — Pool
Bedding — 1 king or 2 queens
Occupancy — 4 adults, 4 children / 5 total

Room Amenities

  • Air conditioning
  • Balcony / Lanai / Terrace
  • Bathtub / shower combination
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sofa bed
  • Telephone
  • TV

† Fees may apply

Eden Junior Suite Pool View

Eden Junior Suite Pool View

All-Inclusive

These rooms, located nearest to the beach, feature ocean-fresh décor with white walls and dark woodwork.

View — Pool
Bedding — 1 king or 2 queens
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning
  • Balcony / Lanai / Terrace
  • Bathtub / shower combination
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sofa bed
  • Telephone
  • TV

† Fees may apply

Eden Junior Suite Ocean View

Eden Junior Suite Ocean View

All-Inclusive

These rooms, located nearest to the beach, feature ocean-fresh décor with white walls and dark woodwork.

View — Ocean
Bedding — 1 king or 2 queens
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning
  • Balcony / Lanai / Terrace
  • Bathtub / shower combination
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sofa bed
  • Telephone
  • TV

† Fees may apply

Privilege Junior Suite Pool View

Privilege Junior Suite Pool View

All-Inclusive

These rooms feature ocean-fresh décor with white walls, dark woodwork, and beds surrounded by elegant drapes. Guests in the Privilege suites also enjoy:

  • Welcome gift 
  • Welcome bottle of wine or selection of our chef 
  • Pillow menu and daily turndown service
  • 24-hour room service
  • VIP amenities
  • DVD player & selection of movies (available upon request) 
  • Alarm clock with iPod player 
  • Nespresso coffee machine 
  • Privilege beach towels 

View — Pool
Bedding — 1 king or 2 queens
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning
  • Balcony / Lanai / Terrace
  • Bathtub / shower combination
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sofa bed
  • Telephone
  • TV

† Fees may apply

El Beso Junior Suite Rooftop

El Beso Junior Suite Rooftop

All-Inclusive

These rooms, located in the adults-only section of the resort, feature ocean-fresh décor with white walls and dark woodwork, as well as stunning views from their rooftop location. 

View — Resort
Bedding — 1 king or 2 queens
Occupancy — 3 adults / 3 total

Room Amenities

  • Air conditioning
  • Balcony / Lanai / Terrace
  • Bathtub / shower combination
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sofa bed
  • Telephone
  • TV

† Fees may apply

Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View

All-Inclusive

These rooms, located nearest to the beach, feature ocean-fresh décor with white walls and dark woodwork, as well as stunning views from their rooftop location.

View — Ocean
Bedding — 1 king or 2 queens
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning
  • Balcony / Lanai / Terrace
  • Bathtub / shower combination
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar†
  • Safe
  • Sofa bed
  • Telephone
  • TV

† Fees may apply

Eden Junior Suite Rooftop

Eden Junior Suite Rooftop

All-Inclusive

These rooms, located nearest to the beach, feature ocean-fresh décor with white walls and dark woodwork, as well as stunning views from their rooftop location.

View — Resort
Bedding — 1 king or 2 queens
Occupancy — 3 adults, 2 children / 3 total

Room Amenities

  • Air conditioning
  • Balcony / Lanai / Terrace
  • Bathtub / shower combination
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sofa bed
  • Telephone
  • TV

† Fees may apply

Eden Master Suite

Eden Master Suite

All-Inclusive

Lavish and oversized suites feature a location near the beach, ocean-fresh décor with white walls and dark woodwork, large living area with a sofa bed, luxurious bathroom with a rain shower and whirlpool tub, and spacious terrace with a whirlpool tub. 

View — Resort
Bedding — 1 king and sofa bed
Occupancy — 3 adults, 2 children / 3 total

Room Amenities

  • Air conditioning
  • Balcony / Lanai / Terrace
  • Bathtub
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sitting area
  • Shower
  • Sofa bed
  • Telephone
  • TV
  • Whirlpool

† Fees may apply

Eden Master Suite Rooftop

Eden Master Suite Rooftop

All-Inclusive

Lavish and oversized suites feature a location near the beach, ocean-fresh decor with white walls and dark woodwork, large living area with a sofa bed, luxurious bathroom with a rain shower and whirlpool tub, and spacious rooftop terrace with expansive views and a whirlpool tub. 

View — Resort
Bedding — 1 king and sofa bed
Occupancy — 3 adults, 2 children / 3 total

Room Amenities

  • Air conditioning
  • Balcony / Terrace
  • Bathtub
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sitting area
  • Shower
  • Sofa bed
  • Telephone
  • TV
  • Whirlpool

† Fees may apply

Privilege Junior Suite Rooftop

Privilege Junior Suite Rooftop

All-Inclusive

These rooms, located nearest to the beach, feature ocean-fresh décor with white walls and dark woodwork, as well as stunning views from their rooftop location. Guests in the Privilege suites also enjoy:

  • Welcome gift 
  • Welcome bottle of wine or selection of our chef 
  • Pillow menu and daily turndown service
  • 24-hour room service
  • VIP amenities
  • DVD player & selection of movies (available upon request) 
  • Alarm clock with iPod player 
  • Nespresso coffee machine 
  • Privilege beach towels 

View — Resort
Bedding — 1 king or 2 queens
Occupancy — 3 adults, 2 children / 3 total

Room Amenities

  • Air conditioning
  • Balcony / Lanai / Terrace
  • Bathtub / shower combination
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sofa bed
  • Telephone
  • TV

† Fees may apply

Privilege Master Suite

Privilege Master Suite

All-Inclusive

Lavish and oversized suites feature a location near the beach, ocean-fresh decor with white walls and dark woodwork, large living area with a sofa bed, luxurious bathroom with a rain shower and whirlpool tub, and spacious rooftop terrace with expansive views and a whirlpool tub. Guests in the Privilege suites also enjoy:

  • Welcome gift 
  • Welcome bottle of wine or selection of our chef 
  • Pillow menu and daily turndown service
  • 24-hour room service
  • VIP amenities
  • DVD player & selection of movies (available upon request) 
  • Alarm clock with iPod player 
  • Nespresso coffee machine 
  • Privilege beach towels 

View — Resort
Bedding — 1 king and sofa bed
Occupancy — 3 adults, 2 children / 3 total

Room Amenities

  • Air conditioning
  • Balcony / Terrace
  • Bathtub
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sitting area
  • Shower
  • Sofa bed
  • Telephone
  • TV
  • Whirlpool

† Fees may apply

Privilege Master Suite Swim-Up

Privilege Master Suite Swim-Up

All-Inclusive

Lavish and oversized suites feature a location near the beach, ocean-fresh decor with white walls and dark woodwork, large living area with a sofa bed, luxurious bathroom with a rain shower and whirlpool tub, and large terrace with swim-up access to a private pool. Guests in the Privilege suites also enjoy:

  • Welcome gift 
  • Welcome bottle of wine or selection of our chef 
  • Pillow menu and daily turndown service
  • 24-hour room service
  • VIP amenities
  • DVD player & selection of movies (available upon request) 
  • Alarm clock with iPod player 
  • Nespresso coffee machine 
  • Privilege beach towels 

View — Pool
Bedding — 1 king and sofa bed
Occupancy — 3 adults, 2 children / 3 total

Room Amenities

  • Air conditioning
  • Balcony / Terrace
  • Bathtub
  • Cable television
  • Coffee / Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Sitting area
  • Shower
  • Sofa bed
  • Telephone
  • TV
  • Whirlpool

† Fees may apply

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