Panama Jack Resorts – Playa del Carmen

Rating: 3.5 of 5

ai

beach

gym

pool

spa

wifi

  • Overview
  • Room Types

Hotel details

The all-inclusive Panama Jack Resorts – Playa del Carmen is exceptional in so many ways…from its location, on a beautiful, protected stretch of swim-friendly beach right in the heart of Playa del Carmen, mere steps from Fifth Avenue’s shops, clubs, and restaurants, to its fun-filled activities for guests of all ages and perfect-for-family-suites, accommodating up to five people. There’s more to entice… three a la carte restaurants and several others, seven bars, a giant pool and quiet rooftop pool, Aura Spa offering a wide variety of relaxing and rejuvenating treatments, and beautiful hand-crafted colonial-style furniture and private balconies in every suite.

Location  Playacar - Beach

Constituyentes No. 1  
Playa del Carmen, QR 77710
Mexico

Property Information 
Year Built: 1997
Last Renovation: 2018
Accessible rooms: 2
Floors: 3
Total rooms: 287

Airport — Cancun International Airport (CUN): 30 miles

Amenities

Hotel Amenities

  • 24-hour front desk
  • Accessible rooms
  • Adjoining rooms
  • All-inclusive meal plan
  • Babysitting†
  • Bell staff / porter
  • Bicycle rentals
  • Car rental desk†
  • Children programs
  • Children welcome
  • Elevators
  • Free parking
  • Gift / News stand†
  • Housekeeping - daily
  • Internet services
  • Laundry / Valet service†
  • Live entertainment
  • Lounges / bars
  • Luggage service
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service - limited hours
  • Spa†
  • Tour / sightseeing desk†

Business Services — Internet Access

† Fees may apply 

All-Inclusive Amenities
This all-inclusive program includes the following amenities:

  • Breakfast, lunch and dinner, a la carte, buffet style and show cooking (lobster with surcharge)
  • Domestic and selected international drinks
  • 24-hour All-Inclusive Club with self-serve snacks, bar, and games
  • In-suite minibar stocked with soft drinks, beer and water (liquor cabinet included in Junior Suites Ocean View and higher)
  • Room service from 7am - 11pm
  • Non-motorized water sports, including kayaks and snorkeling equipment
  • Fully equipped Life Fitness® Center and aerobics program
  • Camp Jack kids club with mini-golf, movie nights, magic shows, and more
  • Wireless internet
  • Waiter service around pools and on the beach
  • Exchange privileges at Panama Jack Resort Cancun (transportation not included)

Dining

Onsite Dining

Bella
Italian specialty restaurant with a la carte menu items and show cooking. Open for dinner.
Dinner Attire — Long pants, dress shirts, and closed-toe shoes for men.

Brazas Grill
Convenient grill by the beach. Open for lunch.

Ipanema
In the evenings, the Ventanas restaurant is divided into two restaurants, creating Impanema, A Brazilian-themed restaurant serving 10 different types of meat and poultry on famous rodizios (skewers).

Jack's 24 Lounge
24-hour self-service snacks and beverages, plus a pool table and table games.

Las Olas
Pool and beach snack bar under an oversized beachfront palapa. Open for lunch.

Off the Hook
Buffet service, located on the rooftop.

Ventanas
Main restaurant, serving a la carte, buffet, and show cooking. Open for breakfast, lunch, and dinner.
Dinner Attire — Long pants, dress shirts, and closed-toe shoes for men.

Zarape
Mexican restaurant offering a la carte menu items and show cooking. Open for dinner.
Dinner Attire — Long pants, dress shirts, and closed-toe shoes for men.

Various Lounges/Bars

Ventanas Bar
Bella Bar
Deck 74 — Beach and pool bar
Jack's 24 Lounge — 24-hour self-service bar
Jack's Landing — Serving all your favorite tropical drinks and cocktails, along with live music.
Zarape Bar

Activities

Onsite Recreation

  • Beach — Large, beautifully protected swim-friendly, sandy beach with beach palapas, and lounge chairs
  • Bike rental
  • Children's program — Camp Jack kid's club with supervised activities for children ages 4-12. Open from 9am- 8pm.
  • Fitness center — Fully equipped Life Fitness® Center and aerobics program
  • Hot tub — Rooftop hot tub for 8 people, perfect for star gazing
  • Motorized Water Sports† — Available through the water sports center.
  • Non-Motorized Water Sports — Enjoy the use of pedal boats, kayaks and snorkeling equipment, plus an introductory SCUBA demo lesson in the pool.
  • Pool — Active and large freshwater pool.
  • Sauna — Located within the spa with separate areas for men and women.
  • Shopping† — Real Bazar offering toiletries, tobacco, and gifts.

† Fees may apply

Onsite Recreation, Cont.

  • Spa† — Aura Spa with whirlpool, sauna, steam bath and cold plunge pool. Offers tailormade signature services from an a la cart menu of spa services, including a selection of body treatments and massage therapies. 
  • Steam bath — Located within the spa with separate areas for men and women.
  • Teen programs — T-Zone club to gather, socialize, and chill out and to play the latest video games. For teenagers, ages 12-17. Open from 11am - 11pm.
  • Tennis court — Available for day and night play; equipment available.

Offsite Recreation

  • Golf†

Onsite Attraction 

  • Nighttime entertainment — Nightly entertainment including shows and festive theme parties, plus live music at the Lobby Bar.

Offsite Attraction 

  • Playa del Carmen — Playa del Carmen's 5th Avenue with shops, dining, nightlife, and entertainment is a block away.
  • Cozumel Ferry — The ferry pier to Cozumel is within walking distance.

Policies

Hotel Policies

  • Check In — 3:00 PM
  • Check Out — 12:00 PM
  • Minimum Check-In Age — 18

General Policies

  • Hotel Deposit — A credit card and photo ID are required upon check-in for incidentals.
  • Hotel Taxes — Room taxes are included in the price.
  • Internet — Complimentary in all suites and in resort areas.
  • Service Charges — Maid and bellman service charges are included in the price.
  • Spring Break — Students on spring break are not allowed. Any guests causing a disturbance will be removed from the hotel at their own expense.

Kids Stay Free Policy
A maximum of 2 children, ages 0-3, stay free when sharing room with a minimum of 2 adults and using existing bedding. Children 4-12 pay child rate.

Pet Policy — Pets are not allowed

Hotel information is as accurate as possible and we aim to keep all information up to date. We are not responsible for any inaccuracies that may occur due to hotels making changes to their property or policies without our knowledge.

Panama Jack Resorts – Playa del Carmen Room Types

Junior Suite

Junior Suite

All-Inclusive

Spacious suite with high ceilings. Features a sitting area, furnished private terrace or balcony, and minibar stocked with soft drinks, beer, and water. 425 square feet.

View — Garden, pool, or limited ocean view
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Cable television
  • CD player
  • Ceiling fan
  • Coffee / Tea maker
  • DVD player
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • Minibar
  • Safe
  • Shower only
  • Telephone

† Fees may apply

Junior Suite Ocean View

Junior Suite Ocean View

All-Inclusive

Spacious suite with high ceilings. Features a sitting area, furnished private terrace or balcony, domestic liquor cabinet, and minibar stocked with soft drinks, beer, and water. 425 square feet.

View — Ocean
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Cable television
  • CD player
  • Ceiling fan
  • Coffee / Tea maker
  • DVD player
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • Minibar
  • Safe
  • Shower only
  • Sitting area
  • Telephone

† Fees may apply

Junior Suite Oceanfront

Junior Suite Oceanfront

All-Inclusive

Spacious suite with high ceilings. Features a sitting area, furnished private terrace or balcony, domestic liquor cabinet, and minibar stocked with soft drinks, beer, and water. 520 square feet.

View — Oceanfront
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 3 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Cable television
  • CD player
  • Ceiling fan
  • Coffee / Tea maker
  • DVD player
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • Minibar
  • Safe
  • Shower only
  • Sitting area
  • Telephone

† Fees may apply

Family Junior Suite Oceanfront

Family Junior Suite Oceanfront

All-Inclusive

Spacious suite with high ceilings. Features a furnished private balcony; bunk bed with trundle bed, allowing for up to five people in room; domestic liquor cabinet; and minibar stocked with soft drinks, beer, and water. 520 square feet.

View — Oceanfront
Bedding — 1 king and bunk bed with trundle bed or 2 doubles and bunk bed with trundle bed
Occupancy — 3 adults, 4 children / 5 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Cable television
  • CD player
  • Ceiling fan
  • Coffee / Tea maker
  • DVD player
  • Family / oversized room
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • Minibar
  • Safe
  • Shower only
  • Sitting area
  • Telephone

† Fees may apply

Junior Suite Beachfront Walk-Out

Junior Suite Beachfront Walk-Out

All-Inclusive

Spacious suite offers direct access to the beach from a private terrace. Features a sitting area, upgraded bed and linens, premium coffee system, premium liquor cabinet, and minibar stocked with soft drinks, beer, and water. Includes designated beach cabana and full privileges at THE Royal Playa del Carmen for guests 18+ years of age. 561 square feet.

View — Beachfront
Bedding — 1 king or 2 doubles
Occupancy — 2 adults, 3 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Cable television
  • CD player
  • Ceiling fan
  • Coffee / Tea maker
  • DVD player
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • Minibar
  • Safe
  • Shower only
  • Sitting area
  • Telephone
  • Turn down service
  • Upgraded bathroom amenities

† Fees may apply

Master One-Bedroom Suite Oceanfront

Master One-Bedroom Suite Oceanfront

All-Inclusive

Spacious suite offers direct access to the beach from a private terrace. Features a separate oceanfront bedroom, separate living/dining area, upgraded bed and linens, premium coffee system, premium liquor cabinet, and minibar stocked with soft drinks, beer, and water. Includes designated beach cabana and full privileges at THE Royal Playa del Carmen for guests 18+ years of age. 1020 square feet.

View — Oceanfront
Bedding — 1 king
Occupancy — 2 adults, 3 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Cable television
  • CD player
  • Ceiling fan
  • Coffee / Tea maker
  • DVD player
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access
  • Minibar
  • Pillow top mattress
  • Safe
  • Separate living and sleeping area
  • Shower only
  • Sitting area
  • Telephone
  • Turn down service
  • Upgraded bathroom amenities

† Fees may apply

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