Riu Palace Mexico

Rating: 4.5 of 5

ai

beach

gym

pool

spa

wifi

  • Overview
  • Room Types

Hotel details

Reminiscent of a Spanish hacienda, the all-inclusive Riu Palace Mexico overlooks expansive manicured grounds and the turquoise waters of the Caribbean Sea and is located less than two miles from the charming town of Playa del Carmen. Guests can choose an active or relaxing vacation at two beautiful pools, with a host of water sports, or by taking part in one of the day’s entertainment programs or a relaxing treatment at the spa. If that isn’t enough, guests can also play at the other four RIU Resorts in the complex. To keep you nourished, there are six restaurants to choose from and you’ll never go thirsty with poolside beverage service, 24-hour snacks and beverages, and a convenient in-room minibar and liquor dispenser.

Location  Playa del Carmen - Beach

Avda Xaman-Ha Manzana, 3 Lote  
Playa del Carmen, QR 77710
MEXICO

Property Information 
Year Built: 1999
Last Renovation: 2012
Floors: 3
Total rooms: 434

Airport — Cancun International Airport - CUN: 36 miles

Amenities

Hotel Amenities

  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Accessible rooms
  • All-inclusive meal plan
  • ATM / Cash machine†
  • Babysitting†
  • Beauty shop / salon†
  • Bell staff / porter
  • Boutiques / stores†
  • Car rental desk†
  • Children programs
  • Children welcome
  • Concierge desk
  • Elevators
  • Housekeeping - daily
  • Internet services
  • Laundry / Valet service†
  • Live entertainment
  • Lounges / bars
  • Luggage service
  • Non-smoking rooms available
  • Pool
  • Restaurants
  • Spa†
  • Tour / sightseeing desk†

Business Services — Internet access†

† Fees may apply 

All-Inclusive Amenities
This all-inclusive program includes the following amenities:

  • All meals and snacks, including theme buffets twice a week
  • 24-hour snacks
  • Unlimited local and imported beverages 24 hours a day
  • Drinks service at the pool
  • Regularly restocked minibar and liquor dispenser
  • Use of 2 floodlit hard surface tennis courts
  • Use of windsurfing, catamaran, kayaking, body board and snorkeling equipment
  • Use of sauna, whirlpool, and gym (must be 18 years of age or older)
  • Daily daytime entertainment program for adults
  • Daytime entertainment program for children ages 4 to 7 and ages 8 to 12 at RiuLand
  • Daily live music, shows or Riu evening program
  • Entrance to La Piñata nightclub and drinks. Located at Riu Tequila. Open every night
  • Exchange privileges with all resorts in Playa del Carmen
  • Use of the beach, pool, and bar facilities at all Riu Resorts in Playa del Carmen in the daytime. Guests may also enjoy lunch at these properties.
  • Room service 24 hours a day
  • All taxes and gratuities

Dining

Onsite Dining

Capuchino
Pastries and ice cream
Type — Dessert/ice cream/snack bar

Don Julian
International buffet restaurant open for breakfast, lunch, and dinner.
Attire — Shirts with sleeves for men

Guacamole Beach
Grill and steakhouse open for dinner. 
Attire — Long pants and shirts with sleeves for men.

Krystal
Delicious fusion cuisine, served a la carte for dinner. 
Attire — Long pants and shirts with sleeves for men.

La Bodega
Mexican specialties with buffet starters and dessert and a la carte entrees. Open for dinner.
Attire — Long pants and shirts with sleeves for men.

La Dolce Vita
Italian favorites with buffet starters and dessert and a la carte entrees. Open for dinner.
Attire — Long pants and shirts with sleeves for men.

Miyagi
Japanese, a la carte restaurant. Open for dinner.
Attire — Long pants and shirts with sleeves for men.

Various Lounges/Bars

Bar Cubano — Lobby bar
El Paimeral — Swim-up and poolside bar
Los Mariachis — Lounge bar with terrace
Lounge 24 — Open 24 hours a day

Activities

Onsite Recreation

  • Beach
  • Children's pool
  • Children's program — RiuLand for children 4-12. Children are divided into 2 groups: ages 4-7 and 8-12, and each group has its own entertainment team and programs.
  • Fitness center
  • Motorized Water Sports†
  • Non-Motorized Water Sports — Windsurfing, catamaran, kayaking, body board, and snorkelling equipment plus 1 introductory scuba diving lesson in the pool
  • Pool — 4 swimming pools
  • Sauna — Located at the spa; restricted to guests 18 years of age and older.

† Fees may apply

Onsite Recreation, Cont.

  • Sightseeing tours†
  • Spa† — Renova Spa with sauna, 2 whirlpools, body treatments, and massages
  • Table tennis
  • Tennis court — 2 floodlit hard surface tennis courts
  • Volleyball
  • Whirlpool — Located at the spa; restricted to guests 18 years of age and older.

Offsite Recreation

  • Golf†
  • Nightclubs — Enjoy entrance to and drinks at La Piñata night club. Located at Riu Tequila and open every night.

Offsite Attraction 

  • Playa del Carmen: 2 miles

Policies

Hotel Policies

  • Check In — 3:00 PM
  • Check Out — 12:00 PM
  • Minimum Check-In Age — 18 (At least 1 person 21 years of age or older is required in every room during March & April. The hotel may require proof of age upon check in.)

General Policies

  • Hotel Deposit — A credit card and photo ID are required upon check-in for incidentals.
  • Hotel Taxes — Room taxes are included in the price.
  • Internet — Complimentary WiFi in lobby and rooms.
  • Service Charges — Maid and bellman service charges are included in the price.
  • Spring Break — Spring Breakers (groups or individuals of any age traveling to celebrate their Spring Break) are NOT allowed at any RIU hotel and RIU hotels will use any means at their disposal to identify and cancel suspected Spring Break groups. Any Spring Breakers arriving at any RIU hotel will not be admitted on property, with no refund. RIU hotels have a zero tolerance policy with regards to this issue and are in no way responsible for the consequences or lawsuits that may ensue.

Kids Stay Free Policy
A maximum of 2 children, ages 0-1, stay free when sharing room with a minimum of 2 adults and using existing bedding. Children 2-12 pay child rate.

Pet Policy — Pets not allowed

Hotel information is as accurate as possible and we aim to keep all information up to date. We are not responsible for any inaccuracies that may occur due to hotels making changes to their property or policies without our knowledge.

Riu Palace Mexico Room Types

Junior Suite

Junior Suite

All-Inclusive

Modern and contemporary-styled rooms with clean lines, white furniture, and richly colored accents. Rooms feature a convenient liquor dispenser and a separate sitting area that is 2 steps down from the sleeping area.

View — Resort
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Seating area with sofa / chair
  • Shower
  • Telephone
  • Turn down service
  • TV

† Fees may apply

 Junior Suite Superior

Junior Suite Superior

All-Inclusive

Modern and contemporary-styled rooms with clean lines, white furniture, and richly colored accents. Rooms feature a convenient liquor dispenser and a separate sitting area that is 2 steps down from the sleeping area.

View — Courtyard and fountain
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Shower
  • Telephone
  • Turn down service
  • TV

† Fees may apply

Suite

Suite

All-Inclusive

Modern and contemporary-styled rooms with clean lines, white furniture, and richly colored accents. Spacious, 506-square-foot rooms feature a convenient liquor dispenser and a large living area with sofa.

View — Courtyard or Ocean
Bedding — 1 king
Occupancy — 3 adults, 1 child / 3 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Seating area with sofa / chair
  • Shower
  • Telephone
  • Turn down service
  • TV

† Fees may apply

Suite Jacuzzi

Suite Jacuzzi

All-Inclusive

Modern and contemporary styled rooms with clean lines, white furniture, and richly colored accents. Spacious, 506-square-foot rooms feature a convenient liquor dispenser and a large living area with sofa. Balcony features a private whirlpool.

View — Courtyard or Ocean
Bedding — 1 king
Occupancy — 3 adults, 1 child / 3 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe large enough to accommodate a laptop
  • Seating area with sofa / chair
  • Shower
  • Telephone
  • Turn down service
  • TV

† Fees may apply

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