Riu Palace Riviera Maya

Rating: 4.5 of 5

ai

beach

gym

pool

spa

wifi

  • Overview
  • Room Types

Hotel details

The all-inclusive, beachfront Riu Palace Riviera Maya lives up to its name – richly designed in an elegant and palatial style with reflecting pools, manicured grounds, and spacious rooms. While the charming town of Playa del Carmen is just 2 ½ miles away, you’ll never want to leave the resort with its expansive and sparkling pool, full-service spa offering pampering services, variety of gourmet restaurants and bars, and exchange privileges at the other 4 Riu Resorts nearby. The rooms are hard to leave, too, with private balconies, in-room liquor dispensers, and whirlpool tubs.

Location — Riviera Maya

Av Xaman-Ha Mza 9 y 10 Lote 1 Int. Frac. Fase II Solidaridad  
Playa del Carmen, QR 77710
MEXICO

Property Information 

Year Built: 2006
Floors: 3
Total rooms: 400

Airport — Cancun International Airport - CUN: 36 miles

Amenities

Hotel Amenities

  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Accessible rooms
  • All-inclusive meal plan
  • ATM / Cash machine†
  • Babysitting†
  • Beauty shop / salon†
  • Bell staff / porter
  • Boutiques / stores†
  • Car rental desk†
  • Children programs
  • Children welcome
  • Concierge desk
  • Elevators
  • Housekeeping - daily
  • Internet services
  • Laundry / Valet service†
  • Live entertainment
  • Lounges / bars
  • Luggage service
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Spa†
  • Tour / sightseeing desk†

Business Services — Internet access†

† Fees may apply 

All-Inclusive Amenities
This all-inclusive program includes the following amenities:

  • All meals and 24-hour snacks and alcoholic and non-alcoholic beverages
  • Continental breakfast room service available from 7am-10:30am
  • Unlimited local and imported beverages 24 hours a day
  • Restocked minibar and liquor dispenser
  • 24-hour room service
  • WiFi in the lobby and rooms
  • Use of loungers, sun umbrellas, and towels in pool and beach area
  • Use of sauna and whirlpool
  • Use of gym
  • Use of floodlit hard surface tennis court
  • Table tennis, workout, volleyball, 1 introductory scuba diving lesson in the pool
  • Use of windsurfing, catamaran, kayaking, body boarding and snorkeling equipment
  • Daily daytime entertainment program for children ages 4 to 7 and ages 8 to 12 at RiuLand
  • Daily daytime entertainment program for adults
  • Entrance to La Piñata nightclub and drinks (located at Riu Tequila). Open every night
  • Exchange privileges during the day (including lunch) at Riu Palace Mexico, Riu Tequila, Riu Yucatan, and Riu Playacar
  • All taxes and gratuities

Dining

Onsite Dining

Agave
Mexican specialties with buffet starters and desserts and a la carte entrees. Open for dinner.
Attire — Long pants and shirts with sleeves for men

Botafogo
Brazilian Rodizio (grilled meats) with buffet starters and desserts and a la carte entrees. Open for dinner.
Attire — Long pants and shirts with sleeves for men

Chilis
Poolside restaurant and a la carte grill and steakhouse. Open for dinner.
Attire — Long pants and shirts with sleeves for men

Don Manolo
International buffet restaurant open for breakfast, lunch, and dinner.
Attire — Shirts with sleeves for men

Krystal
Fusion cuisine. Open for dinner.
Attire — Long pants and shirts with sleeves for men

Yashima
Japanese, a la carte restaurant. Open for dinner.
Attire — Long pants and shirts with sleeves for men

Various Lounges/Bars

Daiquir — Pooside bar with swim-up bar
La Habana — Lobby bar
La Plaza bar
Lirico — Lounge bar with terrace
Sports bar — Open 24 hours with snacks and beverages

Activities

Onsite Recreation

  • Beach
  • Billiards†
  • Children's pool
  • Children's program — RiuLand for children 4-12. Children are divided into 2 groups: ages 4-7 and 8-12, and each group has its own entertainment team and programs.
  • Fitness center— Restricted to guests 18 years of age and older
  • Motorized Water Sports†
  • Non-Motorized Water Sports — Windsurfing, catamaran, kayaking, body board, and snorkelling equipment plus 1 introductory scuba diving lesson in the pool
  • Pool — Swimming pool with integrated whirlpool
  • Sauna — Located at the spa; restricted to guests 18 years of age and older.
  • Shopping†

Onsite Recreation, Cont.

  • Sightseeing tours†
  • Spa† — Renova Spa with assorted treatments, beauty salon, and massages. Located within the Riu complex, at the Mexican Street, next to the Riu Yucatan.
  • Table tennis
  • Tennis court — Floodlit hard surface tennis courts
  • Volleyball
  • Whirlpool

Offsite Recreation

  • Golf†
  • Nightclubs — Enjoy entrance to and drinks at La Piñata night club. Located at Riu Tequila and open every night.

Offsite Attraction 

  • Playa del Carmen: 2 miles
† Fees may apply

Policies

Hotel Policies

  • Check In — 3:00 PM
  • Check Out — 12:00 PM
  • Minimum Check-In Age — 18 (At least 1 person 21 years of age or older is required in every room during March & April. The hotel may require proof of age upon check in.)

General Policies

  • Hotel Deposit — A credit card and photo ID are required upon check-in for incidentals.
  • Hotel Taxes — Room taxes are included in the price.
  • Internet — Complimentary WiFi in lobby and rooms.
  • Service Charges — Maid and bellman service charges are included in the price.
  • Spring Break — Spring Breakers (groups or individuals of any age traveling to celebrate their Spring Break) are NOT allowed at any RIU hotel and RIU hotels will use any means at their disposal to identify and cancel suspected Spring Break groups. Any Spring Breakers arriving at any RIU hotel will not be admitted on property, with no refund. RIU hotels have a zero tolerance policy with regards to this issue and are in no way responsible for the consequences or lawsuits that may ensue.

Kids Stay Free Policy
A maximum of 1 child, ages 0-1, stay free when sharing room with a minimum of 2 adults and using existing bedding. Children 2-12 pay child rate. Maximum child age: 1

Pet Policy — Pets not allowed

Hotel information is as accurate as possible and we aim to keep all information up to date. We are not responsible for any inaccuracies that may occur due to hotels making changes to their property or policies without our knowledge.

Riu Palace Riviera Maya Room Types

Junior Suite

Junior Suite

All-Inclusive

Richly decorated rooms with dark wood furniture and warm colors. Rooms feature a convenient liquor dispenser and a separate sitting area that is 2 steps down from the sleeping area.

View — Resort
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Seating area with sofa / chair
  • Shower
  • Telephone
  • Turn down service
  • TV

† Fees may apply

Junior Suite Superior

Junior Suite Superior

All-Inclusive

Richly decorated rooms with dark wood furniture and warm colors. Rooms feature a convenient liquor dispenser and a separate sitting area that is 2 steps down from the sleeping area.

View — Courtyard
Bedding — 1 king or 2 doubles
Occupancy — 3 adults, 2 children / 4 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Seating area with sofa / chair
  • Shower
  • Telephone
  • Turn down service
  • TV

† Fees may apply

Suite

Suite

All-Inclusive

Richly decorated rooms with dark wood furniture and warm colors. Spacious, 720-square-foot rooms feature a convenient liquor dispenser and a separate sitting area that is 2 steps down from the sleeping area.

View — Courtyard or Ocean
Bedding — 1 king
Occupancy — 3 adults, 1 child / 3 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Seating area with sofa / chair
  • Shower
  • Telephone
  • Turn down service
  • TV

† Fees may apply

Suite Jacuzzi

Suite Jacuzzi

All-Inclusive

Richly decorated rooms with dark wood furniture and warm colors. Spacious, 720-square-foot rooms feature a convenient liquor dispenser and a separate sitting area that is 2 steps down from the sleeping area. The balcony features a private whirlpool.

View — Courtyard or Ocean
Bedding — 1 king
Occupancy — 3 adults, 1 child / 3 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe large enough to accommodate a laptop
  • Seating area with sofa / chair
  • Shower
  • Telephone
  • Turn down service
  • TV

† Fees may apply

Junior Suite Connecting

Junior Suite Connecting

All-Inclusive

Two Junior Suites connected by a door. These richly decorated rooms have dark wood furniture and warm colors. Each room features a convenient liquor dispenser and a separate sitting area that is 2 steps down from the sleeping area.

View — Resort
Bedding — 1 king or 2 doubles in each room
Occupancy — 6 adults, 4 children / 8 total

Room Amenities

  • Air conditioning
  • Alarm clock
  • Balcony / Lanai / Terrace
  • Bathtub with spray jets
  • Cable television
  • Ceiling fan
  • Coffee / Tea maker
  • Double vanity
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Seating area with sofa / chair
  • Shower
  • Telephone
  • Turn down service
  • TV

† Fees may apply

Session timeout modal description

Your session is about to expire.

You've been inactive for a while.

For your privacy and security, we will automatically end your session shortly unless you select "Continue Session".